Equitas Small Finance Bank Customer Care No. 1800 103 1222
Organisation: equitasbank.com
Toll free Numbers:
18001031222(For Branch Banking)
18001032977(For Loans)
All India Numbers:
04442995000(Customer Support)
04430898017(CFC for NEFT / RTGS)
8122483766(For WhatsApp Support)
8880036666(Missed call no. for account opening)
Website:
IVRS Menu: 1800 103 1222
Press 1 : If you are an existing customer.
Press 2 : If you are not a customer.
Grievance Redressal Procedure
Level 1
If you have any query/complaint, then you can contact to the Branch Manager / Branch Operations Manager by call at Toll Free No.: 18001031222 or email at [email protected].
Level 2
If you are not satisfied by the resolution provided in level 1 within a period of 7 working days, then you can contact to the Nodal Officer. Name: Smitha Kumar Contact No.: 044-40048570 Email: [email protected] Address: Equitas Small Finance Bank 4th Floor #769, Spencers Plaza Mall, Anna Salai, Chennai - 600002
Level 3
If you didn't receive any response within a period of 7 working days, or if you are not satisfied by the resolution provided in level 2, then you can contact to the Principal Nodal Officer . Name: Dheeraj Mohan Contact No.: 044-40048560 Email: [email protected] Address: Equitas Small Finance Bank 4th Floor #769, Spencers Plaza Mall, Anna Salai, Chennai - 600002
Level 4
Head Office
Equitas Small Finance Bank Ltd. Phase II, 4th Floor, Spencer Plaza, No. 769, Anna Salai, Chennai - 600 002