Evok Customer Care No. 1800 120 7577
Toll free Numbers:
18001207577(Customer Support, 11am - 7pm)
All India Numbers:
08069145666(Contact Support)
Website:
Exchange, Return & Cancellation
For any complaint and query about Exchange, Return & Cancellation Contact call centre by toll free no 1800 120 7577 (10.30am-7.30pm) or Email: [email protected]
Exchange request can be accepted within 14 days of delivery.
Return request can be accepted in case where there is a material defect / damage found in the product.
The Refund can be provided by Company if replacement is not in stock.
Customer can Request cancellation within 24 hours of placing the order.
Contact Matrix for escalations
| Communication Level | Timelines | Email Address |
|---|---|---|
| 1st Level | Response in 24 Hour | [email protected] |
| 2nd Level | If no response received from Level 1 within 2 working days | [email protected] |
| 3rd Level | If no response received from Level 2 within 2 working days | [email protected] |
For Franchise
Mr. Ghanshyam Deep Contact number: 1800 1207 577/ 9810992002 Email: [email protected]/ [email protected]
Mr.Gaurav Sondhi Contact number: 1800 1207 577 / 8054091930. Email: [email protected]
Project Inquiry
Contact number: 1800 1207 577 /9910992425. Email: [email protected]
Head Office
Hindware Home Retail Pvt. Ltd. 68, Echelon Inst. Area, Sector-32, Gurugram, Haryana 122 001, India. Email : [email protected]