Gonoise Customer Care No. 022-6805 6040

Press 1: To know order status.

Press 2: To cancel your order.

Press 3: For technical assistance regarding your product.

Press 4: To register a new complaint.

Press 5: To know about existing complaint status.

Press 6: To know about latest products from niose.

Press 7: To know the authorised service centre.

Your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are othermitigating circumstances.

Orders are processed from Mon to Sat. Orders placed on Sunday will be processed the next day.

Please allow 7 to 10 business days for your order to arrive.

Refund or replacement only if one is requested within 1 day of the receipt of your order.

If you're facing a hardware issue with product you can contact service centres or you can raise a complaint online on portal incase a service centre is not available in your city. Through service centre (Average resolution is 6-7 working days)

Through service centre (Average resolution is 6-7 working days)

Please note that in case of a hardware issue, average resolution time of raising an online complaint is 12-15 working days whereas it is 6-7 working days if you visit one of our service centres. Register an online complaint (Average resolution is 12-15 working days)

Register an online complaint (Average resolution is 12-15 working days)