CustomerCareLink
GTPL Broadband Toll Free No. 1800 419 0419

GTPL Broadband Toll Free No. 1800 419 0419

Toll free Numbers:
18004190419(Customer Support, 24/7)
All India Numbers:
9727633633(Alternate No. for Customer Support)
8200092000(WhatsApp Support)
7039035051(Missed Call number for new connection)
9978904668(For Local Cable Operator Support)
9978904899(Alternate No. for Local Cable Operator Support)
Emails:
(Customer Support)
(General Query)
(Local Cable Operator Support)
Socials:
IVRS Menu
1800 419 0419
Select your preferred language: Gujarti, Hindi, English, Marathi etc
Press 1: For broadband For new connection For complaint or request
For new connection
For complaint or request
Press 2: For cable TV For new connection For complaint For kyc of your cable tv assistance For any other assistance
For new connection
For complaint
For kyc of your cable tv assistance
For any other assistance
Locations Contact Details
This number is same for all locations 9727633633
Branch NameAddress (GTPL Hathway Ltd)
Ahmedabad Branch2nd Floor, Sahajanand Shopping Center, opp. Swaminarayan Temple, Shahibaugh, Ahmedabad - 380004
Ahmedabad (Corporate)Corporate Office Opp. Armieda, Off Pakwan Cross Roads, Sindhu Bhavan Road, Bodakdev, Ahmedabad - 380059
Baroda401 to 406, 04th Floor, NOTUS IT Park, Nr. Genda Circle, Sarabhai Campus, Vadiwadi, Baroda, 390023
GoaOffice No. 108, Gera Imperium Grand, Patto, Panaji, Panjim, Goa, 403001
Howrah86, Golaghata Road, Ganga App. 3rd Floor, Flat-A, Kolkata 700048 Phone: 033 25345026 Helpline : 033-66000000
Hyderabad401 & 402, Block B-1, 4th Floor, Bearing No. 2, 28, 29 & 27, “White House”, Premises No. 6-3-1192/1/13/14/19/20, Kundanbagh, Begumpet, Hyderabad, 500016
UdaipurPlot No.: 5-6, Ground Floor (GWDN) & First Floor, Sarvarita Vilas, B/H Rani Mahal, Sagasji Temple, Hadi Rani Hotel Gali, Udaipur - 313001
JaipurB-35 & 36, Vidhyut Nagar Society, Ajmer Road, Jaipur 302006
Jodhpur302, City Plaza, Opp.Medical College Auditorium, Jaljog Circle, Shastrinagar Jodhpur, Rajasthan - 342001
VaranasiD-64/29, K-1-R, Bank Colony, Mahmoorganj, Varanasi, 221010
MumbaiOffice No. B/109 & 110, Plot No. 125/ A-7 , (V12Z2003061) Nandanvan Complex Co. Op. Housing Society, Panvel, Raigadh - 410206
NagpurFirst Floor, Office Chamber No. 2, Janhvi Arcade, Dharwa Road, Shri Krushna Nagar, Yawatmal, 445001
PatnaFirst Floor, Reena Villa - 1090, Hotel Novelty International, Nr. Times of India Building, Freaser Road, Patna, 800001
PuneSurvey No. 15, Samarth Park Society, Opp. Abhinav School, Anand Nagar, Sinhgadh Road, Pune, 411051
RanchiShop No-2, 1St Floor, Arctic Mall, Bariyatu Road, Ranchi - 834009 Phon: 9507814222 Broadband Inquiry: 079-61409409
Rajkot3rd Floor, Pramukh Paradise, Above Karnatka Bank, Yogi Niketan Plot, Nirmala School Road, Rajkot, 360001
SuratOffice No- 201 to 208, 2nd Floor, Solaris The Address, Opp. Big Bazar, Near Tata Show Room, Dummas Road, Piplod, Surat, 394370
Chennai3rd Floor, 5/05, C P Ramaswamy Road, Alwarpet, Chennai, Tamilnadu - 600018
DhanbadCommerce House - I, Shashtri Nagar, Nr.Bank More, Dhanbad - 826001
VisakhapatnamFirst Floor, Brindavan, MIG 75, Sector 01, D. No 1-51-2/2, MVP Colony, Visakhapatnam, Andhrapradesh, 530017

Nodal Officer for Subscriber
StateContact No.EmailAddress
Bihar6357240630[email protected]Shanti Niketan House No- 1090,Holding No-552/349, Circle No-06, Fraser Road ,Patna-800001
Gujarat8141766644[email protected]2nd Floor, Sahajanand Shopping Centre, Opp Swaminarayan Temple, Shahibaug, Ahmedabad-380004
Jharkhand6357240631[email protected]Shanti Niketan House No- 1090,Holding No-552/349, Circle No-06, Fraser Road ,Patna-800001
Maharashtra6357240628 020-24357131 020-24357132 020-24357205[email protected]S.No 15, Samrath Park Soc, Opp Abhinav School, Anand Nagar, Singhad Rd, Pune- 411051
Rajasthan6357240627[email protected]A-103, J.D. Arcade, Opp Medical College, Nr Jaljog Circle, Jodhpur, Rajasthan
Assam6357240632[email protected],First Floor, House No. 29, Debadaru Path,Nr. Rajdhani Masjid, B/H Mla Hostel, Ganeshguri, Dispur, Assam Sachivalaya,Kamrup Metro , Assam, 781006
Andhra Pradesh6357240633[email protected]Gtpl Hathway Limited,401 &Amp; 402, Block 1, White House,Kundan Bagh, Begumpet,Hyderabad – 500016
Tamil Nadu6357240634[email protected]Gtpl Hathway Limited,3rd Floor, 56//05, Cp Ramaswamy Road,Above Sbi, Opposite Kodak Dina Color Lab, Alwarpet, Chennai 600018
Goa6357240637[email protected]Office No. 108, Gera Imperium Grand, Patto, Panaji, Panjim, Goa, 403001
Manipur6357240638[email protected]N/A
Meghalaya6357240639[email protected]N/A
Tripura6357240640[email protected]N/A
Telangana6357240641[email protected]N/A
Ut Of Pondicherry6357240642[email protected]N/A
Ut Of Daman &Amp; Diu6357240643[email protected]H. No. 15/344/A/F-2, Manchha Complex, Nr. Mashal Chowk, Nani Daman, 396210
Nodal Officer-LCO
All States in India7069085551[email protected]2nd Floor, Sahajanand Shopping Centre, Opp Swaminarayan Temple, Shahibaug, Ahmedabad - 380004

Grievance Redressal
If you have any query you can directly contact to customer care cell at 9727633633 (24/7) / 1800 419 0419 (24/7) also by sending Hi on 8200092000 or can mail at: [email protected]
If you are not satisfied from the resolution provided at level 1 you can contact to nodal officer with service ticket number issued at customer support fom Mon-Fri , 10.30am-6.30pm
If you are not satisfied from the resolution provided at level 1 you can contact to Appellate Authority with service ticket number issued at customer support fom Mon-Fri , 10.30am-6.30pm
Appellate Authority
Name : Mr. Kamal Bhatia Ph: 8141766655 (Mon-Fri, between 10:30-6.30pm) Email: [email protected]
Corporate Office
GTPL House Opp. Armieda, Off Pakwan Cross Roads,Sindhu Bhavan Road, Bodakdev, Ahmedabad - 380059
Registered Office
202, 2nd Floor,Sahajanand Shopping Center, opp. Swaminarayan Temple, Shahibaugh, Ahmedabad - 380004