CustomerCareLink
Guwahati Jal Board Contact No. 0361-234 0132

Guwahati Jal Board Contact No. 0361-234 0132

Organisation: Govt of Assam

All India Numbers:
03612340132(Contact Support)
6003920846(Helpline No.)
8761053781(Help Desk, from 10am-5pm)
Website:
https://gmdwsb.in/
Address

1st Floor, Tripti Tower, Ganeshguri, Guwahati, Assam

Emails:
(Contact Support)
(For payment issues)
Important Links:
Officer Contact
NameDesignationContact Details
Mr Pallav Gopal Jha, IASManaging Director, Guwahati Metropolitan Drinking Water & Sewerage Board (Guwahati Jal Board), Project Director, JICA Assisted Guwahati Water Supply Project & Guwahati Sewerage Project[email protected]
Ms. Panchami Choudhury, ACSSecretary, Guwahati Metropolitan Drinking Water & Sewerage Board (Guwahati Jal Board) and Additional Project Director, JICA Assisted Guwahati Water Supply Project& Guwahati Sewerage Project
Shri Anurag Rudra, ACSOSD, Guwahati Metropolitan Drinking Water & Sewerage Board (Guwahati Jal Board)8486416146
Mr. Rupjyoti TalukdarExecutive Engineer, Guwahati Metropolitan Drinking Water & Sewerage Board (Guwahati Jal Board)9435550000
Project Director Project Implementation Unit JICA Assisted Guwahati Water Supply Project[email protected]

Refund / Cancellation
Once the consumer makes payment online and receives the confirmation message,then the payment cannot be reversed.
More than one payment for the same bill, will be adjusted in the next bill, provided the consumer intimate about the same within 7 days of the transaction.
For Payment Queries
O/O Executive Engineer, Guwahati Metropolitan Drinking Water And Sewerage Board. Hengrabari Forest Gate Guwahati- 781036.