Contact Hainan Airlines customer care. Get Hainan Airlines email id, helpline, complaint details, address & support info.
About
Hainan Airlines is one of China's largest commercial airlines, headquartered in Haikou City, Hainan Province, China. Founded in 1989, it operates domestic passenger flights within China and international flights to over 60 destinations across Asia, Europe, North America, and Oceania. For booking, baggage, refund, or general queries, travellers can reach Hainan Airlines customer care using the contact details listed below.
Email addresses
- [email protected]
For General Query
- [email protected]
For Alternate Queries
Address
Haikou City, Hainan Province, P.R. China HNA PLAZA, No.7 Guoxing Road Contact: +86-898-66739801 Fax: （86-898）65802996
Important links
Contact Support
| S.No. | Service | Contact |
|---|---|---|
| 1 | Service quality supervision | (86-898）66709315 |
| Cargo Information | ||
| 2 | International Hotline | （86-898）65368172 |
| 3 | Domestic hotline | （86-898）66110982 |
| 4 | Service complaint suggestions | （86-898）65363782 |
International Number
| S.No. | City | Contact Information | Working Hours |
|---|---|---|---|
| North America | |||
| 1 | United States | 888-688-8813 (24 Hours) | |
| 2 | Toronto | 001-905-362-1327; 001-905-362-1328 | 09:00-17:00 Eastern Time, Mon-Fri (Excluding Sat, Sun, and Holidays) |
| 3 | Vancouver | 0086-898-95339 (24 Hours) | |
| Europe | |||
| 4 | Brussels | 0086-898-95339 (24 Hours) | |
| 5 | Berlin | 00800-8768-9999 (24 Hours) | |
| 6 | Paris | 0086-898-95339 (24 Hours) | |
| 7 | Belgrade | 0086-898-95339 (24 Hours) | |
| 8 | Rome | 0086-898-95339 (24 Hours) | |
| 9 | Madrid | 0086-898-95339 (24 Hours) | |
| 10 | Manchester | 0086-898-95339 (24 Hours) | |
| Asia | |||
| 11 | Tokyo | 0086-898-95339 (24 Hours) | |
| 12 | Sapporo | 0086-898-95339 (24 Hours) | |
| 13 | Seoul | 0086-898-95339 (24 Hours) | |
| 14 | Tel Aviv | 0086-898-95339, +97236235688 (24 Hours) | (Sun-Thu, 9am-4pm, local time in Israel) |
| 15 | Moscow | +7 (495) 660-05-55 | Room 19, Building 17, Greenwood Industrial Park, Moscow State |
| 16 | Vladivostok | 0086-898-95339（24 Hours） |
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Frequently asked questions
What is Hainan Airlines customer care number?
Hainan Airlines does not have an India-specific customer care number, but you can reach their international hotline at 0086-898-95339, which is available 24 hours for general booking and travel queries.What is Hainan Airlines email id for complaints?
You can email Hainan Airlines at [email protected] for general queries or [email protected] for alternate and escalated complaints.What is Hainan Airlines head office address?
Hainan Airlines head office is located at HNA Plaza, No.7 Guoxing Road, Haikou City, Hainan Province, P.R. China.How to contact Hainan Airlines customer care?
You can contact Hainan Airlines customer care by emailing [email protected], calling the international hotline at 0086-898-95339 (24 hours), or reaching out via Facebook and Twitter.Does Hainan Airlines have WhatsApp support?
No, Hainan Airlines does not currently offer WhatsApp support. You can contact them by email at [email protected] or by calling the international hotline at 0086-898-95339.How to file a complaint with Hainan Airlines?
You can file a complaint with Hainan Airlines by emailing [email protected] or [email protected], calling 0086-898-95339, or by submitting the online complaint and suggestions form available on the Hainan Airlines website.
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