CustomerCareLink
HDFC Bank Credit Cards Toll Free No. 1800 202 6161

HDFC Bank Credit Cards Toll Free No. 1800 202 6161

Organisation: HDFC

Toll free Numbers:
18002026161(Phone Banking, 24/7)
18002664332(For HDFC bank/credit card/Fraud Transaction)
18002586161(Report credit card /debit card /net banking transactions not done by you)
18002709988(For Credit card summary)
All India Numbers:
18602676161(Other Cities Phone Banking Number)
7065970659(WhatsApp Support, 24/7 All Days)
+912261606160(For NRI Customer Support)
04461084900(Grievance Redressal Cell- Credit Cards, Mon-Fri, 9.30am-5.30pm)
Website:
https://www.hdfcbank.com/personal/pay/cards/credit-cards
Emails:
(Customer Support)
(For Credit Cards)
(To report unauthorized transaction for payzapp)
Important Links:
IVRS Menu: 1800 202 6161
Select your preferred lnguage: English, Hindi
Press 3: For Credit Card Press 1: For credit card balance payment & statement information Press 2; To generater credit card pin Press 3: To request for your statement through email or by post Press 4: For reward points related query and credit card application status Press 5: For bank account
Press 1: For credit card balance payment & statement information
Press 2; To generater credit card pin
Press 3: To request for your statement through email or by post
Press 4: For reward points related query and credit card application status
Press 5: For bank account
All Cities Phone Banking Numbers
Sr No.City NameContact No.
1Ahmedabad079-61606161
2Bangalore080 61606161
3Chennai044-61606161
4Cochin0484-6160616
5Chandigarh0172-6160616
6Delhi & NCR011-61606161
7Gujarat079-61606161 1860 267 6161
8Haryana011-61606161 1860 267 6161
9Hyderabad040-61606161
10Jaipur0141-6160616
11Kolkata033-61606161
12Indore0731-6160616
13Karnataka080-61606161 1860 267 6161
14Kerala0484-6160616 1860 267 6161
15Madhya Pradesh0731-6160616 1860 267 6161
16Maharashtra020-61606161 022-61606161 1860 267 6161
17Mumbai022-61606161
18Pune020-61606161
19Rajasthan0141-6160616 1860 267 6161
20Andaman & Nicobar1860 267 6161
21Andhra Pradesh1860 267 6161
22Arunachal Pradesh1860 267 6161
23Assam1860 267 6161
24Bihar1860 267 6161
25Chhattisgarh1860 267 6161
26Dadra & Nagar Haveli1860 267 6161
27Daman & Diu1860 267 6161
28Goa1860 267 6161
29Jammu & Kashmir1860 267 6161
30Jharkhand1860 267 6161
31Manipur1860 267 6161
32Mrghalaya1860 267 6161
33Mizoram1860 267 6161
34Nagaland1860 267 6161
35Odisha1860 267 6161
36Puducherry1860 267 6161
37Punjab1860 267 6161
38Sikkim1860 267 6161
40Tamil Nadu044-61606161 1860 267 6161
41Telangana040-61606161 1860 267 6161
42Tripura1860 267 6161
43Uttar Pradesh011-61606161 0522-6160616 1860 267 6161
44Uttarakhand1860 267 6161
45West Bengal033-61606161 1860 267 6161

Grievance Redressal
Level 1
If you have any query / grievance you can lodge their complaint by calling 1800 202 6161 / 1860 267 6161 Complaints can also be registered through visiting branches or by filing a complaint form.
Level 2
If customer is not satisfied with the resolution provided at level 1, they can approach Grievance Redressal Cell (GRC) Write to Grievance Redressal Officer at Complaint Form
Grievance Redressal Cell (Banking Products) Call: Monday to Saturday 1800 266 4060 9:30am to 5:30pm This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays Grievance Redressal Cell (Credit Cards) Call: Monday to Saturday 044-61084900 9:30am to 5:30pm This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Level 3
If a customer is still not satisfied with the resolution provided at level 2, they can contact the Principal Nodal Officer. a)Write to Principal Nodal Officer at Complaint Form of Nodal officer or you can also contact to nodal officer as mentioned below
Nodal Officers
Sr No.NameContacrt No.Banking No.Area of Operation
1Ramadoss Ramaswamy040 - 6792 1327040-61606161Andhra Pradesh and Telangana
2Shikha Jacob033-440651651860 267 6161Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
3Shikha Jacob033-440651651860 267 6161Bihar
4Vikas Vijayvergiya74898 6037518502676161Chhattisgarh
5Sameer Tiwari0124-46642450124-61606161North, North-West, West, South-West, New Delhi and South districts of Delhi
6Alpa Kothari079- 666304280124-61606161Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
7Manish Anand0124-46642450124-61606161Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh
8Sameer Tiwari0124-46642450124-61606161North-East, Central, Shahdara, East and South-East districts of Delhi
9Ashok Puri0172 -40771410172-61606161Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.
10Manish Anand0124-46642541860 267 6161Jammu and Kashmir
11Shikha Jacob033-440651651860 267 6161Jharkhand
12Anil Varughese8056131013N/AKarnataka
13Jitheesh Janardhanan0471 - 4253303Kochi: 6160 616, Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).
14Vikas Vijayvergiya74898 60375​​​​​​​1860 267 6161Madhya Pradesh
15Ravi Mukherjee022 - 33958663022-61606161Districts of Mumbai, Mumbai Suburban and Thane
16Punam Naik022-3395 8650​​​​​​​1860 267 6161Maharashtra and Goa, (except the districts of Mumbai, Mumbai Suburban and Thane)
17Shikha Jacob033-44065165​​​​​​1860 267 6161Odisha
18Parul Sharma0141-2353326​​​​​​​Jaipur - 6160616 Rest Of Rajasthan - 1860 267 6161Rajasthan
19Sundar Krishnamoorthy044-28616424​​​​​​​6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
20Basant Kumar7267850740​​​​​​​Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
21Basant Kumar7267850740​​​​​​​​​​​​​​ Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
22Shikha Jacob033-44065165​​​​​​​​​​​​​ Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161West Bengal and Sikkim

Registered Address
1st Floor, C.S.No.6/242, Senapati Bapat Marg, Lower Parel, Mumbai 400013,