HDFC Bank Credit Cards Toll Free No. 1800 202 6161
HDFC Bank Credit Cards customer care number is 18002026161. Get HDFC Credit Card toll free number, helpline, email id & complaint info.
Toll-free numbers
- 1 800 202 6161
Phone Banking, 24/7
- 1 800 266 4332
For HDFC bank/credit card/Fraud Transaction
- 1 800 258 6161
Report credit card /debit card /net banking transactions not done by you
- 1 800 270 9988
For Credit card summary
All India numbers
- 1 860 267 6161
Other Cities Phone Banking Number
- 706 597 0659
WhatsApp Support, 24/7 All Days
- +91 226 160 6160
For NRI Customer Support
- 0 446 108 4900
Grievance Redressal Cell- Credit Cards, Mon-Fri, 9.30am-5.30pm
About
HDFC Bank is one of India's largest private sector banks, headquartered in Mumbai with operations across the country. Its credit card division offers a wide range of rewards, cashback, travel, and premium cards serving millions of Indian customers. For billing, rewards, fraud reporting, or general queries, customers can reach HDFC Bank Credit Cards customer care using the contact details listed below.
Email addresses
- [email protected]
Customer Support
- [email protected]
For Credit Cards
- [email protected]
To report unauthorized transaction for payzapp
Important links
IVRS Menu: 1800 202 6161
Select your preferred lnguage: English, Hindi
Press 3: For Credit Card Press 1: For credit card balance payment & statement information Press 2; To generater credit card pin Press 3: To request for your statement through email or by post Press 4: For reward points related query and credit card application status Press 5: For bank account
Press 1: For credit card balance payment & statement information
Press 2; To generater credit card pin
Press 3: To request for your statement through email or by post
Press 4: For reward points related query and credit card application status
Press 5: For bank account
All Cities Phone Banking Numbers
| Sr No. | City Name | Contact No. |
|---|---|---|
| 1 | Ahmedabad | 079-61606161 |
| 2 | Bangalore | 080 61606161 |
| 3 | Chennai | 044-61606161 |
| 4 | Cochin | 0484-6160616 |
| 5 | Chandigarh | 0172-6160616 |
| 6 | Delhi & NCR | 011-61606161 |
| 7 | Gujarat | 079-61606161 1860 267 6161 |
| 8 | Haryana | 011-61606161 1860 267 6161 |
| 9 | Hyderabad | 040-61606161 |
| 10 | Jaipur | 0141-6160616 |
| 11 | Kolkata | 033-61606161 |
| 12 | Indore | 0731-6160616 |
| 13 | Karnataka | 080-61606161 1860 267 6161 |
| 14 | Kerala | 0484-6160616 1860 267 6161 |
| 15 | Madhya Pradesh | 0731-6160616 1860 267 6161 |
| 16 | Maharashtra | 020-61606161 022-61606161 1860 267 6161 |
| 17 | Mumbai | 022-61606161 |
| 18 | Pune | 020-61606161 |
| 19 | Rajasthan | 0141-6160616 1860 267 6161 |
| 20 | Andaman & Nicobar | 1860 267 6161 |
| 21 | Andhra Pradesh | 1860 267 6161 |
| 22 | Arunachal Pradesh | 1860 267 6161 |
| 23 | Assam | 1860 267 6161 |
| 24 | Bihar | 1860 267 6161 |
| 25 | Chhattisgarh | 1860 267 6161 |
| 26 | Dadra & Nagar Haveli | 1860 267 6161 |
| 27 | Daman & Diu | 1860 267 6161 |
| 28 | Goa | 1860 267 6161 |
| 29 | Jammu & Kashmir | 1860 267 6161 |
| 30 | Jharkhand | 1860 267 6161 |
| 31 | Manipur | 1860 267 6161 |
| 32 | Mrghalaya | 1860 267 6161 |
| 33 | Mizoram | 1860 267 6161 |
| 34 | Nagaland | 1860 267 6161 |
| 35 | Odisha | 1860 267 6161 |
| 36 | Puducherry | 1860 267 6161 |
| 37 | Punjab | 1860 267 6161 |
| 38 | Sikkim | 1860 267 6161 |
| 40 | Tamil Nadu | 044-61606161 1860 267 6161 |
| 41 | Telangana | 040-61606161 1860 267 6161 |
| 42 | Tripura | 1860 267 6161 |
| 43 | Uttar Pradesh | 011-61606161 0522-6160616 1860 267 6161 |
| 44 | Uttarakhand | 1860 267 6161 |
| 45 | West Bengal | 033-61606161 1860 267 6161 |
Grievance Redressal
Level 1
If you have any query / grievance you can lodge their complaint by calling 1800 202 6161 / 1860 267 6161 Complaints can also be registered through visiting branches or by filing a complaint form.
Level 2
If customer is not satisfied with the resolution provided at level 1, they can approach Grievance Redressal Cell (GRC) Write to Grievance Redressal Officer at Complaint Form
Grievance Redressal Cell (Banking Products) Call: Monday to Saturday 1800 266 4060 9:30am to 5:30pm This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays Grievance Redressal Cell (Credit Cards) Call: Monday to Saturday 044-61084900 9:30am to 5:30pm This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Level 3
If a customer is still not satisfied with the resolution provided at level 2, they can contact the Principal Nodal Officer. a)Write to Principal Nodal Officer at Complaint Form of Nodal officer or you can also contact to nodal officer as mentioned below
Nodal Officers
| Sr No. | Name | Contacrt No. | Banking No. | Area of Operation |
|---|---|---|---|---|
| 1 | Ramadoss Ramaswamy | 040 - 6792 1327 | 040-61606161 | Andhra Pradesh and Telangana |
| 2 | Shikha Jacob | 033-44065165 | 1860 267 6161 | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
| 3 | Shikha Jacob | 033-44065165 | 1860 267 6161 | Bihar |
| 4 | Vikas Vijayvergiya | 74898 60375 | 18502676161 | Chhattisgarh |
| 5 | Sameer Tiwari | 0124-4664245 | 0124-61606161 | North, North-West, West, South-West, New Delhi and South districts of Delhi |
| 6 | Alpa Kothari | 079- 66630428 | 0124-61606161 | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
| 7 | Manish Anand | 0124-4664245 | 0124-61606161 | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh |
| 8 | Sameer Tiwari | 0124-4664245 | 0124-61606161 | North-East, Central, Shahdara, East and South-East districts of Delhi |
| 9 | Ashok Puri | 0172 -4077141 | 0172-61606161 | Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. |
| 10 | Manish Anand | 0124-4664254 | 1860 267 6161 | Jammu and Kashmir |
| 11 | Shikha Jacob | 033-44065165 | 1860 267 6161 | Jharkhand |
| 12 | Anil Varughese | 8056131013 | N/A | Karnataka |
| 13 | Jitheesh Janardhanan | 0471 - 4253303 | Kochi: 6160 616, Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161 | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). |
| 14 | Vikas Vijayvergiya | 74898 60375 | 1860 267 6161 | Madhya Pradesh |
| 15 | Ravi Mukherjee | 022 - 33958663 | 022-61606161 | Districts of Mumbai, Mumbai Suburban and Thane |
| 16 | Punam Naik | 022-3395 8650 | 1860 267 6161 | Maharashtra and Goa, (except the districts of Mumbai, Mumbai Suburban and Thane) |
| 17 | Shikha Jacob | 033-44065165 | 1860 267 6161 | Odisha |
| 18 | Parul Sharma | 0141-2353326 | Jaipur - 6160616 Rest Of Rajasthan - 1860 267 6161 | Rajasthan |
| 19 | Sundar Krishnamoorthy | 044-28616424 | 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161 | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands |
| 20 | Basant Kumar | 7267850740 | Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161 | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| 21 | Basant Kumar | 7267850740 | Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161 | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| 22 | Shikha Jacob | 033-44065165 | Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161 | West Bengal and Sikkim |
Registered Address
1st Floor, C.S.No.6/242, Senapati Bapat Marg, Lower Parel, Mumbai 400013,
Frequently asked questions
What is HDFC Bank Credit Cards customer care number?
HDFC Bank Credit Cards customer care number is 18002026161 for 24/7 toll-free phone banking. You can also call 18602676161 for phone banking from other cities in India or +912261606160 if you are an NRI customer.What is HDFC Bank Credit Cards toll free number?
The HDFC Bank Credit Cards toll free number is 18002026161 for 24/7 phone banking. You can also use 18002586161 to report unauthorized transactions or 18002664332 for fraud-related queries on your HDFC card.What is HDFC Bank Credit Cards email id for complaints?
You can email HDFC Bank Credit Cards complaints to [email protected] for general customer support or [email protected] specifically for credit card related queries and disputes.How to contact HDFC Bank Credit Cards customer care?
You can contact HDFC Bank Credit Cards customer care by calling the toll-free number 18002026161, emailing [email protected], or sending a WhatsApp message to 7065970659. International NRI customers can call +912261606160.Does HDFC Bank Credit Cards have WhatsApp support?
Yes, HDFC Bank Credit Cards offers WhatsApp support available 24/7. You can reach HDFC customer care on WhatsApp by sending a message to 7065970659.How to file a complaint with HDFC Bank Credit Cards?
To file a complaint with HDFC Bank Credit Cards, call 18002026161 or 18602676161, email [email protected], or use the feedback form at leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx. If the issue is unresolved, escalate to the Grievance Redressal Cell at 044-61084900.
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