Hometown Customer Care No. 080-6925 2525

You can cancel the order (or part of the order) within 24 hours of the order confirmation.

Home Packages & Steal of the Deal orders are highly discounted products and such orders will not be considered in 24 Hours cancellation Policy.

Typically refunds are processed in less than 10 working days. In case of payments by Cheque; it may take more time for the Cheque to be delivered to your billing address, and for the funds to be credited to your account after you deposit the Cheque.

Customer can contact on 080-69252525 from 10am-7pm and email at [email protected] for any assistance.

Write to the Head of Customer Support at [email protected] if the ticket raised remains unattended / not responded for 72hours.

While writing, please write original date of raising the issue and allied resolution offered by customer support team.

Please allow 24-48 hours for a resolution.