Contact Hong Kong Express Airways Customer Care No. Get email id, helpline, complaint details, address & support info.
About
Hong Kong Express Airways is a Hong Kong‑based low‑cost airline owned by Cathay Pacific, operating regional flights across Asia. It serves millions of passengers each year with affordable air travel options. For booking, flight changes, baggage or other queries, customers can reach Hong Kong Express Airways customer care using the contact details below.
Email addresses
- [email protected]
Customer Support
- [email protected]
Travel Insurance Query
- [email protected]
Group Travel
- [email protected]
Baggage Services
Important links
- Feedback Form
- Chat Support
- Web Check-In
- Customer Support Portal Frequently Asked Questions Manage Booking Baggage Claims Payment Query Special Assistance
- Frequently Asked Questions
- Manage Booking
- Baggage Claims
- Payment Query
- Special Assistance
- Cancellations & Refunds In case flight is delayed or cancelled For Baggage, Seats & Meals In case booked duplicated flights In case unable to travel
- In case flight is delayed or cancelled
- For Baggage, Seats & Meals
- In case booked duplicated flights
- In case unable to travel
Global Contact No.s
+852 6450 7068 (WhatsApp Support, 8am - 8pm)
+852 3191 6638 (Travel Insurance Query, Mon-Fri, 9am - 5:30pm)
+852 3702 7616 (Group Travel, Mon-Sat 9am - 7pm)
+852 2180 2120/ +852 2180 2122 (Baggage Services, 7am - 11pm)
Global Contact Support
| Country | Contact Details | Working Hours |
|---|---|---|
| Chinese Mainland | +86 029 6879 1368 | 9am - 6pm, (Local Time) |
| Thailand | +66 2634 2552 [email protected] | Mon-Fri 8:30am - 5:30pm |
| Taiwan, China | +886 277 516 587 [email protected] | Mon-Fri 9am - 6pm |
| Japan | +81 120 427 730 | 9am - 6pm, (Local Time) |
| Korea | +82 808 775 393 | 9am - 6pm, (Local Time) |
| US | +1 833 569 2316 (Toll Free within US) | 8am - 8pm |
Travel Agent Enquiry
| Country | Working Hours | |
|---|---|---|
| Hong Kong | [email protected] | Mon-Fri 9am - 5:45pm |
| Chinese Mainland | [email protected] | Mon-Fri 9am - 5:45pm |
| Japan | [email protected] | Mon-Fri 9am - 5:30pm (Local Time) |
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Frequently asked questions
What is Hong Kong Express Airways customer care number?
The primary Hong Kong Express Airways customer care number is +852 6450 7068. You can call this number for all inquiries, including bookings, refunds, and baggage support.What is Hong Kong Express Airways email id for complaints?
You can email Hong Kong Express Airways at [email protected] for general complaints and support.How to contact Hong Kong Express Airways customer care?
You can contact Hong Kong Express Airways customer care by phone (+852 6450 7068), email ([email protected]), through their website https://www.hkexpress.com, or via their social media channels on Facebook, YouTube and Instagram.Does Hong Kong Express Airways have WhatsApp support?
Yes, Hong Kong Express Airways offers WhatsApp support through the +852 6450 7068 number, available from 8 am to 8 pm.How to file a complaint with Hong Kong Express Airways?
File a complaint with Hong Kong Express Airways by emailing [email protected], calling +852 6450 7068, or using the cancellations & refunds FAQ page at https://www.hkexpress.com/en-hk/need-help/customer-care/cancellations-refunds-faq.
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