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ICICI Bank Credit Cards Customer Care No.

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ICICI Bank Credit Cards Customer Care No. customer care number is 18001038181. Get ICICI Bank Credit Cards toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 103 8181

    For Wealth / Private Banking

  • 18 001 020 1239

    For ICICI Bank Credit Card Number

  • 1 800 102 0123

    For Credit Card Queries

  • 1 860 120 7777

    For Personal Banking

  • 1 860 120 6699

    For Corporate / Business/ Retail Institutional Banking

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All India numbers

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About

ICICI Bank is a leading Indian private sector bank offering a wide range of financial services, including credit cards, personal and corporate banking. It serves millions of customers across India and abroad with extensive digital and branch networks. For credit card related queries, customers can reach ICICI Bank Credit Cards customer care using the contact details below.

Email addresses

Important links

IVRS Menu No. 1860-120 6699

Select your preferred language

Press 0 : To the port message card or to unblock card
Press * : To apply for the new product or for application status
Press 1 : To insta base of current account
Press 2 : For EC pay and cash management services
Press 3 : For traits services
Press 4 : For treasury services
Press 5 : For Agree Business

Contact Numbers

Location Numbers
Personal Banking
Chennai 044-33667777
Kolkata 033-33667777
Mumbai 022-33667777
Delhi 011-33667777
Domestic Customers Travelling Overseas 022-33667777
Corporate / Business
Chennai 044-33446699
Kolkata 033-33446699
Mumbai 022-33446699
Delhi 011-33446699
Domestic Customers Travelling Overseas 022-33446699
Wealth / Private Banking
Description Number
All India 1860-1203399
Credit Card Customer Care
Credit Card Toll Free 1800 102 0123
Credit Card Customer Care 022-33667777

SMS Service

Block/Unblock ATM withdrawal, online transactions & international transaction by iMobile Pay App SMS iMobile to 5676766 to download app link
SMS iMobile to 5676766 to download app link
SMS CRLIM <last 4 digits of card> to <022-5676766>
GPRS users, SMS iMobile to 56767661

Block Credit Card

In case you have not done the transaction, please call on 18002662 or SMS BLOCK space Amount to 9215676766 from your registered mobile number and if you are outside India, call on 040-71403333.
In case you require any further information, you may call Customer Care or write to at [email protected]

Keywords for SMS Banking

Credit Card
Balance Enquiry IBALCC(space)Last 6 digits of Credit Card
Reward Points IRPCC(space)Last 6 digits of Credit Card
Last Payment ILPCC(space)Last 6 digits of Credit Card
Payment Due Date IPDDCC(space)Last 6 digits of Credit Card
*Last 6 digits of Credit Card number not required to specify if only 1 Credit Card is linked to your User ID Please provide one character space between the keyword and parameter(s)

Grievance Redressal

Level 1 : If customer submitted complaint for the first time, please send an Email.
Level 2 : If customer is not satisfied with the resolution provided at Level 1, he/she fill the Complaint Form and send it to Mr. Phani Kumar Thota, Head – Phone Banking. Customer can also asked Questions/Query to the Head – Phone Banking.
Level 3 : If customer is not satisfied with the resolution provided at Level 2, he/she write further to Mr. Vinayak More, Nodal Officer, ICICI Bank Limited, ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032, India.

In all your communications, please indicate your complete Credit Card number.

Banking Ombudsman Address

Centralised Receipt and Processing Centre (CRPC) Reserve Bank of India Central Vista, Sector 17 Chandigarh – 160017 Email : : [email protected]

ICICI Bank Limited

ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey No: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032

Registered Office

ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India. Ph No.- 0265-6722286/022-33667777

Corporate Office

ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051. Tel : 022-33667777 Fax : 022-26531122

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Frequently asked questions

  • What is ICICI Bank Credit Cards Customer Care No. customer care number?

    The customer care number for ICICI Bank Credit Cards is 02233667777. Call this number for credit card related assistance.

  • What is ICICI Bank Credit Cards toll free number?

    The toll free number for ICICI Bank Credit Cards is 18001038181. Use this number for free credit card support.

  • What is ICICI Bank Credit Cards email id for complaints?

    You can email your credit card complaints to [email protected].

  • What is ICICI Bank Credit Cards head office address?

    ICICI Bank's registered office is ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India.

  • How to contact ICICI Bank Credit Cards customer care?

    You can contact ICICI Bank Credit Cards customer care via phone (02233667777 or 18001038181), email ([email protected]), the official website, or its social media channels on Facebook, Twitter, LinkedIn, and YouTube.

  • Does ICICI Bank Credit Cards have WhatsApp support?

    Yes, ICICI Bank Credit Cards provides WhatsApp support on 8640086400.

  • How to file a complaint with ICICI Bank Credit Cards?

    To file a complaint, email [email protected], call 02233667777, or use the grievance redressal form at https://nli.icicibank.com/NewRetailWeb/loadGrievanceFormOne.htm.

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