ICICI Lombard Toll Free No. 1800 2666

Organisation: ICICI Lombard Ltd.

Toll free Numbers:

18002666(Customer Support Available, 24x7)

18001032292(For existing policyholder of erstwhile Bharti AXA General Insurance)

18002669725(For Crop insurance)

All India Numbers:

8655222666(Contact Support, Chargeable)

7738282666(WhatsApp Support)

Website:

https://www.icicilombard.com/

Address

ICICI Lombard House 414, P.Balu Marg, Off Veer Sawarkar Marg, near Siddhivinayak Temple, Prabhadevi Mumbai-400025. Fax no - 022-61961323

Emails:

Socials:

Important Links:

IVRS Menu For 1800 2666

First Selected Language,

Press 1: Hindi

Press 2: English

After select Prefered language,

Press 1: For information related to existing policy

Press 2: To buy new ICICI Lombard policy

Press 3: To renew your existing policy Press 1: For Two Wheeler Policy Press 2: For any other moto policy Press 3: For health policy Press *: To go back to the previous menu Press #: To go back to the main menu After Press 1,2,3 Key Call Will Be Transfer To The Customer Care Executive

Press 1: For Two Wheeler Policy

Press 2: For any other moto policy

Press 3: For health policy

Press *: To go back to the previous menu

Press #: To go back to the main menu

After Press 1,2,3 Key Call Will Be Transfer To The Customer Care Executive

Press 4: If you are an agent or broker or want to become an agent

Apps

Insure

IL TakeCare

All India Insurance Helpline Number

Category	Contact No.	Toll Free/Chargeable	Contact For & Accessibility
For policy purchase, service and claims	1800 2666	Toll free	Accessible within India
Alternate no. for policy purchase, service & claims	+91 40 6627 3505	Chargeable	Accessible from J&K/International numbers
NRI customers	+91 40 6627 3505	Chargeable	Policy purchase USA/UK/Canada/Other Countries
International Travel Insurance	+91 40 6627 3505	Chargeable	Policy extension when customer is in International location
International Travel Insurance	+1 844 871 1200	Chargeable	Claim intimation from USA and Canada
International Travel Insurance	+91 124 4498778	Chargeable	Claim intimation from rest of the world (excluding USA and Canada)
International Travel Insurance	1800 102 5721	Toll free	Claim intimation from India
Grievance redressal	1800 2666	Toll free
Crop Insurance	1800 266 9725	Toll free	Pradhan Mantri Fasal Bima Yojana
Senior citizens	1800 2666	Toll free

Grievance Redressal

Step 1:

For Crop Insurance call toll free at 1800 2666

For Senior Citizens,Call toll free at 1800 266 9725

For Customer Support Call toll free at 1800 2666

Email: [email protected] For all your service requests

Address: Customer Support,ICICI Lombard General Insurance Co. Ltd.Ground floor- Interface 11, Sixth floor- Interface 16 , Office no 601 & 602, New linking RoadMalad (West), Mumbai-400064

Self Help

Step 2:

If the resolution you received does not meet your expectations, Contact Deputy Vice President-Customer Support between Monday to Friday (10 am to 7 pm)

Ph: 022-68170391 9:30am to 6:30pm

Step 3

If you are still not satisfied with the resolution provided, Contact Head-Customer Support between Monday to Friday (10 am to 7 pm)

Step 4:

If after having followed Steps 1, 2 and 3 your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal.

Contact details for Bharti AXA GIC customers

If you are an existing policyholder of erstwhile Bharti AXA General Insurance you can contact:

Phone helpline: 1800-103-2292 (toll-free)

8505883311 (WhatsApp support)

Email : [email protected]

Crop Insurance support : 1800-103-7712

International Travel Insurance:

Group: [email protected]; +91-22-66022670/ +91-22-40901544

Individual and student: [email protected]; +91-11-42221400

Renewals and Claims :

Ph: 1800-103-2292 (toll-free)

Email: [email protected]

Customer Support

ICICI Lombard General Insurance Co. Ltd. Ground floor- Interface 11, Sixth floor- Interface 16 , Office no 601 & 602, New linking Road, Malad (West), Mumbai - 400064.