IFFCO-Tokio General Insurance Contact No. 1800 103 5499
Organisation: IFFCO-Tokio General Insurance Co. Ltd.
Toll free Numbers:
18001035499(Customer Support, 8am-12am)
18001035490(Crop Insurance Queries)
All India Numbers:
01244285499(Alternate customer support)
7993407777(Whatsapp Support)
Website:
Address
The Retention Vertical, IFFCO-Tokio General Insurance Co. Ltd. IFFCO Tower, 4th & 5th Floor, Plot No. 3, Sector 29, Gurgaon 122001, Haryana
IVRS Menu No. 1800 103 5499
Select your preferred language
Press 1 : English
Press 2 : Hindi
Press 3 : Pradhan Mantri fasal bima yojana
After language selection
Press 1 : For claim information
Press 2 : For any other query
Press 3 : For road side assistance
Press 5 : To go back to the main menu
SMS Service
SMS “CLAIM” to 56161 and Claims representatives will get in touch with you in 4 Working Hours.
To get the link SMS RENEW to 575758 For Renew your Motor policy.
Claim Intimation
Call Center Experienced Claims Service Representative (CSR) shall make the process of claim intimation fast and smooth for customer. Please feel free to call on the nos. mentioned below round the 365 days. Tolled No. 1800-103-5499, 0124- 4285499
Experienced Claims Service Representative (CSR) shall make the process of claim intimation fast and smooth for customer. Please feel free to call on the nos. mentioned below round the 365 days.
Tolled No. 1800-103-5499, 0124- 4285499
Shall wish to intimate customer claim in person, please feel free to visit policy issuing Branch Mon- Fri 09:30 AM to 06:00 PM (Except for National Holidays).
SMS In endeavor to take customer service at newer heights, now bring claim Intimation at customer fingertips. Please SMS “CLAIM” to 56161 and one of Claims representatives will get in touch with in 4 Working Hours. Please have all the details pertaining to Loss description, Cause, Workshop/Hospital details, etc. at the time of the call
In endeavor to take customer service at newer heights, now bring claim Intimation at customer fingertips. Please SMS “CLAIM” to 56161 and one of Claims representatives will get in touch with in 4 Working Hours.
Please have all the details pertaining to Loss description, Cause, Workshop/Hospital details, etc. at the time of the call
Don't use this service: To report an injury claim Or Property Damage to 3rd Party Or a Theft Claim
To report an injury claim
Or Property Damage to 3rd Party
Or a Theft Claim
Grievance Redressal
Level 1 :
If you are not satisfied with services and have a complaint or grievance email at [email protected] or you can also email the Grievance Redressal Officer (GRO) of your area they will send a response within a period of 14 days from the date of receipt.
Customer Service Centers / GRO Contact Details
| Location | Contact No. | Address | |
|---|---|---|---|
| Chandigarh | 0172-4909111 | [email protected] | IFFCO Bhawan, 3rd Floor, Plot No. 2B & C, Sector 28-A, Madhya Marg Chandigarh-160002, Chandigarh |
| Delhi | 011-45787300 | [email protected] | 2nd Floor, FAI House, 10, Shaheed Jeet Singh Marg, Qutub Institutional Area New Delhi-110067, Delhi |
| Vadodara | 0265-8803771 0265-8803772, 0265-8803773 | [email protected] | 501-503 & 505, 5th Floor, Iscon Atria-1, Opp. GEB Training Centre, Gotri Road Vadodara-390021, Gujarat |
| Bangalore | 080-40804255, 080-40804201, 080-40804254 | [email protected] | Sri Shanthi Towers, 5th Floor, No. 141, 3rd Main, East of NGEF Layout, Kasturinagar Bangalore-560043, Karnataka |
| Bhopal | 0755-4022650 | [email protected] | Bhagwan Complex, 1st Floor, 214, Zone-1, MP Nagar Bhopal-462011, Madhya Pradesh |
| Pune | 020-25689999 | [email protected] | 902, 9th Floor, Sunit Capital, Kachanban B, CTS No. 967/2, Senapati Bapat Road Pune-411016, Maharashtra |
| Mumbai | 022-67771234 | [email protected] | 3rd & 4th Floor, IFFCO Bhavan , 181, Waterfield Road, Bandra West Mumbai-400050, Maharashtra |
| Jaipur | 0141-4322500 | [email protected] | 2nd Floor, Bhagwati Bhawan, Govt. Hostel Crossing, MI Road Jaipur-302001, Rajasthan |
| Chennai | 044-28144693 | [email protected] | IFFCO Bhawan, 4th Floor, 128, Habibullah Road, T. Nagar Chennai-600017, Tamilnadu |
| Hyderabad | 040-45673333 | [email protected] | BRR Complex, A to F Block, 6-3-1107 & 1108, First Floor, Raj Bhavan Road, Somajiguda Hyderabad-500082, Telangana |
| Lucknow | 0522-2205270, 0522-2205271, 0522-2205272, 0522-2205273 | [email protected] | 1st Floor, Potash Bhavan, 3, Gokhale Marg Lucknow-226001, Uttar Pradesh |
| Kolkata | 033-44072100 | [email protected] | 5th Floor, "Saket", Near Apeejay School, 44, Park Street Kolkata-700016, West Bengal |
Level 2 :
In case you are not happy/dissatisfied with the resolution provided or for lack of response contact to the Chief Grievance Officer. Designation- Grievance Redressal Officer / Chief Grievance Office Ph:- 0124-2850295 Email- [email protected]
The response will be send you within a period of 14 days from the date of receipt
Level 3 :
Corporate Office
IFFCO Tower, Plot No. 3, Sector 29, Gurgaon - 122001, Haryana, India.