IFFCO-Tokio General Insurance customer care number is 18001035499. Get IFFCO-Tokio General Insurance toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 103 5499
Customer Support, 8am-12am
- 1 800 103 5490
Crop Insurance Queries
All India numbers
- 0 124 428 5499
Alternate customer support
- 799 340 7777
Whatsapp Support
About
IFFCO-Tokio General Insurance Co. Ltd. is a leading general insurance provider in India, part of the IFFCO Group. It offers a wide range of insurance products including motor, health, crop, and personal accident coverage for individuals and businesses across the country. For policy queries, claims, and support, customers can reach IFFCO-Tokio General Insurance customer care using the contact details below.
Email addresses
- [email protected]
Customer Support
- [email protected]
Queries
Address
The Retention Vertical, IFFCO-Tokio General Insurance Co. Ltd. IFFCO Tower, 4th & 5th Floor, Plot No. 3, Sector 29, Gurgaon 122001, Haryana
Important links
IVRS Menu No. 1800 103 5499
Select your preferred language
Press 1 : English
Press 2 : Hindi
Press 3 : Pradhan Mantri fasal bima yojana
After language selection
Press 1 : For claim information
Press 2 : For any other query
Press 3 : For road side assistance
Press 5 : To go back to the main menu
SMS Service
SMS “CLAIM” to 56161 and Claims representatives will get in touch with you in 4 Working Hours.
To get the link SMS RENEW to 575758 For Renew your Motor policy.
Claim Intimation
Call Center Experienced Claims Service Representative (CSR) shall make the process of claim intimation fast and smooth for customer. Please feel free to call on the nos. mentioned below round the 365 days. Tolled No. 1800-103-5499, 0124- 4285499
Experienced Claims Service Representative (CSR) shall make the process of claim intimation fast and smooth for customer. Please feel free to call on the nos. mentioned below round the 365 days.
Tolled No. 1800-103-5499, 0124- 4285499
Shall wish to intimate customer claim in person, please feel free to visit policy issuing Branch Mon- Fri 09:30 AM to 06:00 PM (Except for National Holidays).
SMS In endeavor to take customer service at newer heights, now bring claim Intimation at customer fingertips. Please SMS “CLAIM” to 56161 and one of Claims representatives will get in touch with in 4 Working Hours. Please have all the details pertaining to Loss description, Cause, Workshop/Hospital details, etc. at the time of the call
In endeavor to take customer service at newer heights, now bring claim Intimation at customer fingertips. Please SMS “CLAIM” to 56161 and one of Claims representatives will get in touch with in 4 Working Hours.
Please have all the details pertaining to Loss description, Cause, Workshop/Hospital details, etc. at the time of the call
Don't use this service: To report an injury claim Or Property Damage to 3rd Party Or a Theft Claim
To report an injury claim
Or Property Damage to 3rd Party
Or a Theft Claim
Grievance Redressal
Level 1 :
If you are not satisfied with services and have a complaint or grievance email at [email protected] or you can also email the Grievance Redressal Officer (GRO) of your area they will send a response within a period of 14 days from the date of receipt.
Customer Service Centers / GRO Contact Details
| Location | Contact No. | Address | |
|---|---|---|---|
| Chandigarh | 0172-4909111 | [email protected] | IFFCO Bhawan, 3rd Floor, Plot No. 2B & C, Sector 28-A, Madhya Marg Chandigarh-160002, Chandigarh |
| Delhi | 011-45787300 | [email protected] | 2nd Floor, FAI House, 10, Shaheed Jeet Singh Marg, Qutub Institutional Area New Delhi-110067, Delhi |
| Vadodara | 0265-8803771 0265-8803772, 0265-8803773 | [email protected] | 501-503 & 505, 5th Floor, Iscon Atria-1, Opp. GEB Training Centre, Gotri Road Vadodara-390021, Gujarat |
| Bangalore | 080-40804255, 080-40804201, 080-40804254 | [email protected] | Sri Shanthi Towers, 5th Floor, No. 141, 3rd Main, East of NGEF Layout, Kasturinagar Bangalore-560043, Karnataka |
| Bhopal | 0755-4022650 | [email protected] | Bhagwan Complex, 1st Floor, 214, Zone-1, MP Nagar Bhopal-462011, Madhya Pradesh |
| Pune | 020-25689999 | [email protected] | 902, 9th Floor, Sunit Capital, Kachanban B, CTS No. 967/2, Senapati Bapat Road Pune-411016, Maharashtra |
| Mumbai | 022-67771234 | [email protected] | 3rd & 4th Floor, IFFCO Bhavan , 181, Waterfield Road, Bandra West Mumbai-400050, Maharashtra |
| Jaipur | 0141-4322500 | [email protected] | 2nd Floor, Bhagwati Bhawan, Govt. Hostel Crossing, MI Road Jaipur-302001, Rajasthan |
| Chennai | 044-28144693 | [email protected] | IFFCO Bhawan, 4th Floor, 128, Habibullah Road, T. Nagar Chennai-600017, Tamilnadu |
| Hyderabad | 040-45673333 | [email protected] | BRR Complex, A to F Block, 6-3-1107 & 1108, First Floor, Raj Bhavan Road, Somajiguda Hyderabad-500082, Telangana |
| Lucknow | 0522-2205270, 0522-2205271, 0522-2205272, 0522-2205273 | [email protected] | 1st Floor, Potash Bhavan, 3, Gokhale Marg Lucknow-226001, Uttar Pradesh |
| Kolkata | 033-44072100 | [email protected] | 5th Floor, "Saket", Near Apeejay School, 44, Park Street Kolkata-700016, West Bengal |
Level 2 :
In case you are not happy/dissatisfied with the resolution provided or for lack of response contact to the Chief Grievance Officer. Designation- Grievance Redressal Officer / Chief Grievance Office Ph:- 0124-2850295 Email- [email protected]
The response will be send you within a period of 14 days from the date of receipt
Level 3 :
Corporate Office
IFFCO Tower, Plot No. 3, Sector 29, Gurgaon - 122001, Haryana, India.
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Frequently asked questions
What is IFFCO-Tokio General Insurance customer care number?
The IFFCO-Tokio General Insurance customer care number is 01244285499. You can call this number for all general inquiries, claims, and support.What is IFFCO-Tokio General Insurance toll free number?
The IFFCO-Tokio General Insurance toll free number is 18001035499. This number is available 24/7 for customer support.What is IFFCO-Tokio General Insurance email id for complaints?
You can email IFFCO-Tokio General Insurance at [email protected] for complaints and general support.What is IFFCO-Tokio General Insurance head office address?
The head office is located at The Retention Vertical, IFFCO-Tokio General Insurance Co. Ltd., IFFCO Tower, 4th & 5th Floor, Plot No. 3, Sector 29, Gurgaon 122001, Haryana.How to contact IFFCO-Tokio General Insurance customer care?
You can contact IFFCO-Tokio General Insurance customer care by calling 18001035499 (toll‑free) or 01244285499, emailing [email protected], visiting their website https://www.iffcotokio.co.in/, or reaching out via their Facebook, Twitter, Instagram, YouTube, and LinkedIn pages.Does IFFCO-Tokio General Insurance have WhatsApp support?
No, IFFCO-Tokio General Insurance does not currently offer WhatsApp support.How to file a complaint with IFFCO-Tokio General Insurance?
To file a complaint, you can email [email protected], call the customer care numbers (18001035499 or 01244285499), or use the online complaint forms such as the Contact Form (https://www.iffcotokio.co.in/contact-us/customer-services/service-page/service-requests) and Feedback Form (https://www.iffcotokio.co.in/contact-us/feedback).
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