India Post Payments Bank customer care number is 155299. Get India Post Payments Bank toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 15 5299
Phone Banking No.
- 1 800 889 9860
For reporting unauthorized transactions/blocking debit card
All India numbers
- 842 405 4994
Register No. By Missed call
- 842 404 6556
Missed call Balance Enquiry
- 842 402 6886
Missed call Mini statement
About
India Post Payments Bank (IPPB) is an Indian state-owned payment bank headquartered in New Delhi, operating under the Department of Posts, Ministry of Communications of the Government of India. It provides banking services including savings accounts, money transfers, mobile banking, and financial inclusion services to millions of customers across India, particularly in remote areas. For account inquiries, transactions, or grievance resolution, customers can reach India Post Payments Bank customer care using the contact details listed below.
Email addresses
- [email protected]
Queries/Complaints
Important links
SMS Banking
Register your mobile number with us for SMS banking
Send keyword “REGISTER” to 7738062873 from your mobile number, linked to your savings/ current account
| Sr. No. | Services | SMS to be sent on 7738062873 |
|---|---|---|
| 1 | Balance enquiry | BAL |
| 2 | Mini statement | MINI |
Missed Call Banking
Register your mobile number for missed call banking by giving a missed call on 8424054994 from the mobile number linked to your savings /current account.
| Sr. No. | Services | Dial- IN Numbers |
|---|---|---|
| 1 | Balance enquiry | Missed call to 84240 46556 |
| 2 | Mini statement | Missed call to 84240 26886 |
Circle Offices
| Sr. No. | Circle | Circle Head Name | Designation | Contact No. | Email Id | Address |
|---|---|---|---|---|---|---|
| 1 | Andhra Pradesh | Ms. S Prakaz R Sivamani | AGM (Circle) | 9626256566 | [email protected] | Buckinghampet HO, Andhra Pradesh |
| 2 | Assam | Shri. Kanishka Kumar Dhibar | AGM (Circle) | 9038011144 | [email protected] | Meghdoot Bhawan, Guwahati |
| 3 | Bihar | Shri. Sanjoy Nath | AGM (Circle) | 0612 2225007 | [email protected] | India Post Payments Bank, Patna GPO Complex, patna GPO, Near GPO Golumber, Patna, 800001 |
| 4 | Chattisgarh | Shri. Naveen Deshmukh | AGM (Circle) | 0771-4039048 | [email protected] | Raipur, Chattisgarh |
| 5 | Delhi | Shri. Lokesh Yadav | Chief Manager Circle | 9690016410 | [email protected] | Kashmere Gate GPO, Delhi |
| 6 | Gujarat | Shri. Rajeev Awasthi | AGM (Circle) | 9638671712 | [email protected] | India Post Payments Bank, Ahmedabad GPO- Ahmedabad GPO, SALAPAS ROAD, MIRZAPUR, NEAR OLD RELIEF CINEMA, AHMEDABAD- 380001 |
| 7 | Haryana | Shri. Lokesh Yadav | Chief Manager Circle | 9690016410 | [email protected] | Ambala GPO Compound, Haryana |
| 8 | Himachal Pradesh | Shri Ranveer Singh | Chief Manager Circle | 8397841707 | [email protected] | O/o CPMG Shimla, Himachal Pradesh |
| 9 | Jammu And Kashmir | Shri. Vivek Gupta | Chief Manager Circle | 9956561145 | [email protected] | Mubarak Mandi, Jammu Kashmir |
| 10 | Jharkhand | Shri. Sanjoy Nath | AGM Circle | 0612 2225007 | [email protected] | Ranchi GPO, Jharkhand |
| 11 | Karnataka | Shri. Govindaraj GK | AGM(Circle) | 080-25597799 | [email protected] | India Post Payments Bank, MUSEUM ROAD POST OFFICE, OPP ST.JOSEPHS EUROPEAN SCHOOL, BANGALORE - 560025 |
| 12 | Kerala | Shri. Divakara N R | AGM (Circle) | 9844201010 | [email protected] | Thiruvananthapuram GPO, Kerala |
| 13 | Madhya Pradesh | Shri. Naveen Deshmukh | AGM (Circle) | 0755-2776164 | [email protected] | India Post Payments Bank , Ground Floor, Post Office Tower, CTT Nagar Head Post Office New Market, TT Nagar Square, Bhopal- 462003 |
| 14 | Maharastra | Shri. Rajeev Awasthi | AGM (Circle) | 9638671712 | [email protected] | Dadar Head Post Office, Dadar (East) Mumbai, Maharashtra -400014 |
| 15 | North East | Shri. Kanishka Kumar Dhibar | AGM (Circle) | 9038011144 | [email protected] | India Post Payments Bank Ltd, C/o SHILLONG Head Post Office, Shillong GPO, East Khasi Hills, Meghalaya - 793001 |
| 16 | Odisha | Shri. Kanishka Kumar Dhibar | AGM (Circle) | 9038011144 | [email protected] | India Post Payments Bank Ltd, C/o BHUBANESWAR Head Post Office, Sachivalaya Marg, Unit 3, Bhauma Nagar, Bhubaneswar, Odisha 751001 |
| 17 | Punjab | Shri. Vivek Gupta | Chief Manager Circle | 9956561145 | [email protected] | Sec-29, Chandigarh |
| 18 | Rajasthan | Shri. Apurv Gupta | AGM Rajasthan Circle | 0141-2374111 | [email protected] | India Post Payments Bank, Jaipur HO- IPPB, Jaipur GPO, 8, MI Road, Ashok Nagar, Jaipur, Rajasthan, 302001 |
| 19 | Telangana | Shri. Govindaraj GK | AGM (Circle) | 040-29552073 | [email protected] | Hyderabad GPO, Telangana |
| 20 | Tamil Nadu | Shri. Divakara N R | AGM (Circle) | 9844201010 | [email protected] | Anna Road HO, Chennai |
| 21 | Uttar Pradesh | Shri. Avinash Kumar Sinha | AGM (Circle) | 0522-2235747 | [email protected] | Lucknow GPO, Uttar Pradesh |
| 22 | Uttarakhand | Shri. Avinash Kumar Sinha | AGM (Circle) | 0522-2235747 | [email protected] | Dehradun GPO, Uttarakhand |
| 23 | West Bengal | Shri. Kanishka Kumar Dhibar | AGM (Circle) | 9038011144 | [email protected] | Kolkata GPO, West Bengal |
Grievance Redressal Officer/Circle Nodal Officer
| Sr. No. Circle Name Nodal Officer Name Mobile Number Email Id Office Address | Circle Name Nodal Officer Name Mobile Number Email Id Office Address | Nodal Officer Name | Mobile Number | Email Id | Office Address |
|---|---|---|---|---|---|
| 1 | Gujarat | Shri Kapil Mantri | 7359177701 | [email protected] | India Post Payments Bank, Gpo compound relief road Ahemdabad 380001 |
| 2 | Karnataka | Shri Ranu Agarwal | 8407092925 | [email protected] | India Post Payments Bank Ltd, DHARWAD Head Post Office, Shri Sadashiva Wodeyar Rd, UB Hills, Malmaddi, Dharwad, Karnataka 580001 |
| 3 | Madhya Pradesh | Shri Kuldeep Garg | 9977701280 | [email protected] | IPPB Circle Office, Head Post Office, TT Nagar, Bhopal |
| 4 | Odisha | Shri Sandip Kumar | 9433120819 | [email protected] | IPPB Circle Office, GPO Jaistambh Chowk, Raipur (CG)- |
| 5 | Himachal Pradesh | Shri Vivek Gupta | 9956561145 | [email protected] | SCO 58 And 59, Sector 29D, Chandigarh-160030 |
| 6 | Punjab | Shri Vivek Gupta | 9956561145 | [email protected] | SCO 58 And 59, Sector 29D, Chandigarh-160030 |
| 7 | Chandigarh UT | Shri Vivek Gupta | 9956561145 | [email protected] | SCO 58 And 59, Sector 29D, Chandigarh-160030 |
| 8 | Haryana (Partial) | Dr. Lokesh Yadav | 9690016410 | [email protected] | India Post Payments Bank, Ambala GPO, Staff Road, Ambala Cantt. - 133001, |
| 9 | Tamil Nadu | Shri C N Rajesh | 8875088889 | [email protected] | India Post Payments Bank, Tiruchirapalli Branch, Tiruchirapalli head Post Office, Trichy, Tamil Nadu 620001 |
| 10 | Uttarakhand | Shri Sonu Jaiswal | 8959747576 | [email protected] | GPO, Dehradun |
| 11 | Delhi (Partial) | Dr. Lokesh Yadav | 9690016410 | [email protected] | India Post Payments Bank, Ambala GPO, Staff Road, Ambala Cantt. - 133001, |
| 12 | North East | Shri Rajiv Kumar | 9867187171 | [email protected] | SHILLONG Head Post Office, Shillong GPO, East Khasi Hills, Meghalaya 793001 |
| 13 | Assam | Shri Amit Kumar Jha | 9835043869 | [email protected] | India Post Payments Bank, 1st Floor, Annexe Building, Meghdoot Bhawan,Opposite DC Court, Panbazar, Guwahati, Assam-781001 |
| 14 | Telangana | Shri Buckke Bhaskar Naik | 9677050666 | [email protected] | India Post Payments Bank, Hyderabad GPO ,1st Floor, Abids,Hyderabad Taluk, Hyderabad District, Telangana,500001 |
| 15 | Andhra | Shri J.Gangadhar | 9398256653 | [email protected] | Post Master Building, MVP ,Opposite MVP Rythu Bazar , Vishakapatnam 530017 |
| 16 | Rajasthan | Shri Vikas Kumar | 9910053079 | [email protected] | IPPB Circle office, GPO, 8 MI Road, Jaipur-302001 Rajasthan |
| 17 | J And K | Shri Vivek Gupta | 9956561145 | [email protected] | SCO 58 And 59, Sector 29D, Chandigarh-160030 |
| 18 | Uttar Pradesh (Partial) | Shri Shamik Verma | 8758574735 | [email protected] | GPO Lucknow, Hazratganj, Lucknow, Uttar Pradesh 226001 |
| 19 | West Bengal | Shri Rajeev Kuamr | 7831091746 | [email protected] | India Post Payments Bank GPO Building, 1st Floor,7, Koilaghat Street, BBD Bag, Kolkata, West Bengal-700001 |
| 20 | North East (Partial) | Shri Rajiv Kumar | 9867187171 | [email protected] | SHILLONG Head Post Office, Shillong GPO, East Khasi Hills, Meghalaya 793001 |
| 21 | Maharashtra (Partial) | Shri Abhishek Kadu | 8588895901 | [email protected] | Dadar Head Post Office, Dadar (East) Mumbai, Maharashtra -400014 |
| 22 | Maharashtra (Partial) | Shri Abhishek Kadu | 8588895901 | [email protected] | Dadar Head Post Office, Dadar (East) Mumbai, Maharashtra -400014 |
| 23 | Delhi(Partial) | Dr. Lokesh Yadav | 9690016410 | [email protected] | India Post Payments Bank, Ambala GPO, Staff Road, Ambala Cantt. - 133001, H |
| 24 | Haryana(Partial) | Dr. Lokesh Yadav | 9690016410 | [email protected] | India Post Payments Bank, Ambala GPO, Staff Road, Ambala Cantt. - 133001, |
| 25 | Uttar Pradesh(Partial) | Shri Shamik Verma | 8758574735 | [email protected] | GPO Lucknow, Hazratganj, Lucknow, Uttar Pradesh 226001 |
| 26 | Delhi (Partial) | Dr. Lokesh Yadav | 9690016410 | [email protected] | India Post Payments Bank, Ambala GPO, Staff Road, Ambala Cantt. - 133001, |
| 27 | Bihar | Shri Ashish | 9631124977 | [email protected] | GPO Golambar Patna 800001 |
| 28 | Chhattisgarh | Shri Sandip Kumar | 9433120819 | [email protected] | IPPB Circle Office, GPO, Jaistambh Chowk, Raipur |
| 29 | Jharkhand | Shri Biraj Deka | 9038224956 | [email protected] | India Post Payments Bank, Circle Office, Ranchi GPO, Shaheed Chowk, Ranchi, Jharkhand, PIN - 834001 |
| 30 | Kerala | Shri Murugesan. M | 9791231219 | [email protected] | GPO, Pulimood, Thiruvananthapuram 695001 |
Grievance Redressal
Level 1:
Level 2:
If your complaint is not resolved as per your satisfaction after escalation to branch manager within 7 working days you may approach circle nodal officer during office office hours on working days.
Grievance redressal officer/circle nodal officer (Table Given Above )
Level 3:
If your complaint is not resolved as per your satisfaction after escalation to circle nodal officer, within 9 working days you may approach Principal Nodal officer Shri. Easwaran Venkateswaran Chief Operating Officer India Post Payments Bank Limited Corporate Office, Speed Post Centre Bhai Veer Singh Marg New Delhi-110 001 Telephone : 011-23485700 Email : [email protected]
Shri. Easwaran Venkateswaran Chief Operating Officer India Post Payments Bank Limited Corporate Office, Speed Post Centre Bhai Veer Singh Marg New Delhi-110 001 Telephone : 011-23485700 Email : [email protected]
Level 4:
Centralized Receipt and Processing Centre Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 Toll-free number – 14448 (9:30 am to 5:15 pm)
Vigilance
| Sr. No. | Designation | Contact Details | Email address | Name |
|---|---|---|---|---|
| 1 | Chief Vigilance Officer | 011-23362147, 011-23485700 | [email protected] | Shri Debtoru Chatterjee, IPoS |
| 2 | Senior Manager (Vigilance) | Shri Harish Brella | ||
| 3 | Manager (Vigilance) | Shri Ajay Pal Singh |
CPIO/ Appellate Authority Contacts
| Sr. No. | Name | Designation | Contact No. | Emails |
|---|---|---|---|---|
| 1 | Mr. Peeyush Verma | CPIO | 011-23485816 | [email protected] |
| 2 | Ms. Seema Singh | Appellate Authority | 011-23346852 | [email protected] |
Corporate Office
India Post Payments Bank Ltd., 2nd Floor, Speed Post Centre, Bhai Veer Singh Marg, Market Road, New Delhi-110001. Ph. 011-23362148
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Frequently asked questions
What is India Post Payments Bank customer care number?
India Post Payments Bank customer care number is 155299 (Phone Banking Number). You can also call 8424054994 to register for missed call banking services.What is India Post Payments Bank toll free number?
India Post Payments Bank toll free number is 18008899860 for reporting unauthorized transactions or blocking debit cards, and 155299 for general phone banking services.What is India Post Payments Bank email id for complaints?
You can email India Post Payments Bank at [email protected] for queries and complaints regarding their banking services.How to contact India Post Payments Bank customer care?
You can contact India Post Payments Bank customer care by calling 155299, emailing [email protected], visiting their website at ippbonline.com, or through their social media channels on Facebook, Twitter, YouTube, LinkedIn, and Instagram.Does India Post Payments Bank have WhatsApp support?
India Post Payments Bank does not currently offer WhatsApp support according to the available contact information. You can reach them by phone, email, or their official website.How to file a complaint with India Post Payments Bank?
You can file a complaint with India Post Payments Bank by emailing [email protected], calling 155299 or 18008899860, or using the online complaints portal at ippbonline.com/web/ippb/complaints. They also have a multi-level grievance redressal process.
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