Indian Institute of Banking & Finance (IIBF) Contact No.
All India Numbers:
02268507000(Contact Support)
02222185357(For Member Support Service)
02222185134(Alternate For Member Support Service)
8976908893(Membership Related Query, working days 10am-5pm)
02268507052(Examination Related Query, working days 10am-5pm)
02268507053(Alternate Examination Related Query, working days 10am-5pm)
8976908891(For General Query, working days 10am-5pm)
8976908892(Alternate For General Query, working days 10am-5pm)
02266735153(For Corporate Registrations Related Query)
02266735142(Alternate For Corporate Registrations Related Query)
Website:
For Training/ Classes Related Queries
Leadership Centre Indian Institute of Banking & Finance Kohinoor City, Commercial-II, Tower-I, 3rd Floor, Kirol Road, Off L.B.S.Marg, Kurla West, Mumbai 400 070. Tel : 022-68507000 Email : [email protected]
Professional Development Centres
| South Zone | North Zone | East Zone |
|---|---|---|
| Indian Institute of Banking & Finance No.94, Jawaharlal Nehru Road, (100 Feet Road), Opp.Hotel Ambica Empire, Vadapalani, Chennai - 600 026. Tel:044-24722990 044-24727961Email:[email protected] | Indian Institute of Banking & Finance, Professional Development Centre, Northern Zone, C-5/30, Safdarjung Development Area(SDA), Near SDA Local Shopping complex Outer Ring Road, Opp IIT Delhi, NEW DELHI-110 016 Tel:011-26532194 011-26532191 (office)Email:[email protected] | Indian Institute of Banking & Finance Avani Heights, 2nd Floor, 59A, Jawaharlal Nehru Road, Kolkata - 700020 Tel: 033-46032850Email:[email protected] |
Contact details of Activities on working days between 10 am - 5 pm
Grievance Form (Members / Candidates grievance resolution system)
For Escalation - I
| Sl No. | Activity | Officer | Contact No. | Escalation - I | |
|---|---|---|---|---|---|
| 1 | DRA/BCBF (Certificate related) | Mr.Anil | 022-68507035 | [email protected] | Mr. Kavan Shah L: 022-68507070 [email protected] |
| 2 | Duplicate Certificate | Mr.Krishna | 022-68507054 | [email protected] | |
| 3 | Blended Result/Certificate “Blended Examinations Result/Certificate”/ JAIIB/CAIIB | Mr.Amit Ms.Harshala | 022-68507069 022-68507038 | [email protected] [email protected] | |
| 4 | Diploma/Certificate exam (physical classroom-based exam) | Mr.Suhas | 022-68507026 | [email protected] | |
| 5 | RP Exams-Remote Proctored exams | MR.UDIT NEGI | 022-68507017 | [email protected] | |
| 6 | RP Exams-Remote Proctored exams | MS. ANCHAL ARORA | 022-68507024 | [email protected] | |
| 7 | DRA Policy Guidelines – Accreditation / Training | Ms. Apoorvaa Singh | 9910830240 | [email protected] | Mr. Prakash Mishra - 9007466899 [email protected] |
| 8 | E-learning related queries | Mr.Shailesh Suvarna | 7977058646 | [email protected] | Dr. Priti Aggarwal, Joint Director [email protected] |
| 9 | Member Support Services (MSS Department) | Mr. Prabhakar | 9323465398 | [email protected] | Mr.Tilak Bangera 8356002839 ([email protected]) |
| 10 | PDC - EZ, Kolkata | Mr. Kumar Gaurav Ms. Samriddhi Guha | 8981637297 8420475917 | [email protected] [email protected] | Mr. Subhasis Chaudhuri M: 9833268638 ([email protected]) |
| 11 | PDC - SZ, Chennai | Ms. Priya | 9566274128 | [email protected] | Mr. Govindarajan M: 9619160141 ([email protected]) |
| 12 | PDC - NZ, New Delhi | Mr. Sanjay Agarwal | 7838136460 | [email protected] | --- |
| 13 | PDC - NZ, New Delhi | Ms. Shailly Arya | 7838938012 | [email protected] | |
| 14 | Training Programmes | Mr Vratesh Manjardekar | 9080987429 | [email protected] | --- |
| 15 | Academic Related Matters | Ms. Anupama Bhardwaj | 022-68507062 | [email protected] | Ms. Soumya, Deputy Director, (022-68507023) [email protected] Mr. Pritam Kar, Deputy Director, (022-68507030) [email protected] |
| 16 | Mock Test | Ms. Anupama Bhardwaj | 022-68507062 | [email protected] | Ms. Kratika Deputy Director (022-68507033) [email protected] |
For Escalation - II
| Sl No. | Activity | Officer | Contact No. | Escalation - II | |
|---|---|---|---|---|---|
| 1 | DRA/BCBF (Certificate related) | Mr.Anil | 022-68507035 | [email protected] | Ms.Kalpana shetty L: 02268507019 ([email protected]) |
| 2 | Duplicate Certificate | Mr.Krishna | 022-68507054 | [email protected] | |
| 3 | Blended Result/Certificate “Blended Examinations Result/Certificate”/ JAIIB/CAIIB | Mr.Amit Ms.Harshala | 022-68507069 022-68507038 | [email protected] [email protected] | |
| 4 | Diploma/Certificate exam (physical classroom-based exam) | Mr.Suhas | 022-68507026 | [email protected] | |
| 5 | RP Exams-Remote Proctored exams | MR.UDIT NEGI | 022-68507017 | [email protected] | |
| 6 | RP Exams-Remote Proctored exams | MS. ANCHAL ARORA | 022-68507024 | [email protected] | |
| 7 | DRA Policy Guidelines – Accreditation / Training | Ms. Apoorvaa Singh | 9910830240 | [email protected] | Ms. Kalpana Shetty L: 02268507019 ([email protected]) |
| 8 | E-learning related queries | Mr.Shailesh Suvarna | 7977058646 | [email protected] | |
| 9 | Member Support Services (MSS Department) | Mr. Prabhakar | 9323465398 | [email protected] | Mr. Dharmvir M. 02222183302 [email protected] |
| 10 | PDC - EZ, Kolkata | Mr. Kumar Gaurav Ms. Samriddhi Guha | 8981637297 8420475917 | [email protected] [email protected] | --- |
| 11 | PDC - SZ, Chennai | Ms. Priya | 9566274128 | [email protected] | --- |
| 12 | PDC - NZ, New Delhi | Mr. Sanjay Agarwal | 7838136460 | [email protected] | --- |
| 13 | PDC - NZ, New Delhi | Ms. Shailly Arya | 7838938012 | [email protected] | |
| 14 | Training Programmes | Mr Vratesh Manjardekar | 9080987429 | [email protected] | Director (Training Department) 82912 94676 ([email protected]) |
| 15 | Academic Related Matters | Ms. Anupama Bhardwaj | 022-68507062 | [email protected] | Mr. Aniruddha Shrivastava, Joint Director (022-68507016) [email protected] |
| 16 | Mock Test | Ms. Anupama Bhardwaj | 022-68507062 | [email protected] |
Member Support Service Office
Indian Institute of Banking & Finance 191-F, Maker Towers, 19th Floor, Cuffe Parade, Mumbai - 400 005 Tel. : 022-22183302
Corporate Office
Kohinoor City Commercial - II Tower-I, 2nd & 3rd Floor, Kirol Road, Off-L.B.S Marg Kurla- West Mumbai - 400 070