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Indian Railway Parcel Inquiry No.

www.parcel.indianrail.gov.in
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Indian Railway Parcel Inquiry customer care number is 139. Get toll free number, helpline, email id, complaint & support info.

Toll-free numbers

  • 139

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About

Indian Railway Parcel Inquiry is the official parcel booking, tracking, and grievance service operated by Indian Railways through parcel.indianrail.gov.in. Headquartered at the Railway Board in New Delhi, it handles parcel-related queries, claims, and tracking across all railway zones in India. Customers with parcel booking, delivery, or claim requests can reach Indian Railway Parcel Inquiry customer care using the contact details listed below.

Email addresses

Address

Railway Board New Delhi -110001

Important links

Division-Wise Contact Details

Sr.No Division Contact No. Email
Northern Railway
1 Delhi 011-3740024, Fax: 011-3744156 [email protected]
2 Muradabad 0591-412034, Fax: 0591-424341 [email protected]
3 Firozepur 0163-243413, Fax: 0163-244708 [email protected]
4 Lucknow 0522-214067, Fax: 0522-222820
5 Ambala 0171-2610596, Fax: 0171-2610596 [email protected]
Southern Railway (SR)
6 Chennai 044-5354457, Fax: 044-5353531 [email protected]
7 Palghat 0491-556198, Fax: 0491-555235 [email protected]
8 Tiruchirapalli 0431-418992, Fax: 0431-411204 [email protected]
9 Trivandrum 0471-320012, Fax: 0471-329454 [email protected]
10 Madurai 0452-600526, Fax: 0452-604604 [email protected]
Western Railway (WR)
11 Mumbai Central 022-3017328 [email protected]
12 Vadodara 0265-648377 [email protected]
13 Ratlam 0721-280710 [email protected]
14 Rajkot 0281-473409 [email protected]
15 Bhavnagar 0278-445479 [email protected]
Central Railway
16 CSTM 022-2659563, Fax: 022-2620684
17 Solapur 0217-312752
18 Bhusawal 0258-222433, Fax: 0258-222367
19 Nagpur 0712-560045, Fax: 0712-547561
North Eastern Railway (ER)
20 Lucknow 0522-226021 0522-215116, Fax: 0522-231545 [email protected]
21 Izzatnagar 0581-545350, Fax: 0581-457030 [email protected]
22 Varanasi 0542-224752, Fax: 0542-224802 [email protected]
Southern Railway (SR) - Northeast Frontier (NF)
23 Alipurdwar [email protected]
24 Lumbding 03674-263365 [email protected]
25 Katihar 0645-222594, Fax: 0645-222574 [email protected]
26 Tinsukhia 0374-339387 [email protected]
Eastern Railway (ER)
27 Howrah 033-6603056
28 Sealdah 033-3501962
29 Asansol 0341-204653
30 Malda 0351-266222
South Eastern Railway (ER)
31 Adra 03251-245045
32 Chakradharpur 06587-238070
33 Kharagpur 0322-755706
South Central (SC)
34 Secunderabad 040-7833099, Fax: 040-7833099 [email protected]
35 Hyderabad 040-7834004, Fax: 040-7820152 [email protected]
36 Vijaywada 0866-574167, Fax: 0866-579618 [email protected]
37 Guntakal 08552-220305, Fax: 08552-229419 [email protected]
East Central (EC)Railway
38 Sonpur 06158-222468, Fax: 06158-223058 [email protected]
39 Samastipur 06274-221741, Fax: 06274-223058 [email protected]
40 Dhanbad 0133-202522
41 Danapur 0612-507214
42 Mughalsarai 05412-255018
North Western Railway (WR)
43 Bikaner 0151-544764, Fax: 0151-201713
44 Jodhpur 0291-431646, Fax: 0291-431601 [email protected]
45 Jaipur 0141-202915 [email protected]
46 Ajmer 0145-432535 [email protected]
East Coast Railway
47 Sambalpur 0663-533195
48 Visakhapatnam 0891-746230
49 Khurda 0674-490670
North Central Railway
50 Allahabad 0532-600977, Fax: 0532-600958
51 Jhansi 0517-473469, Fax: 0517-449826
South East (SE)
52 Bilaspur 07752-245034
South Western (SW) Railway
53 Bangalore 080-2203269, Fax: 080-2259271 [email protected]
54 Mysore 0821-422401, Fax: 0821-425225 [email protected]
55 Hubli 0836-266702, Fax: 0836-266702 [email protected]
West Central (WC)Railway
56 Kota 0744-440995 [email protected]
57 Jabalpur 0761-327480
58 Bhopal 0755-584602, Fax: 0755-587166
HeadQuarter-wise contact particulars
59 Railway Board 011-23384416, 011-23303850, 011-23303858 , Fax: 011-23386950 [email protected] [email protected]
60 Northern Railway HQ 011-23744484 , Fax: 011-23742444 [email protected]
61 Southern Railway (SR) HQ 044-25354455, 044-25354141, 044-25354287 [email protected] [email protected]
62 Western Railway (WR) HQ 022-22035516 [email protected]
63 Central Railway HQ 022-22633075 , Fax: 022-22633075 [email protected]
64 N.E. Railway HQ 0551-2201007 , Fax: 0551-2200516 [email protected]
65 N.F. Railway HQ 0361-2574054 , Fax: 0361-2570490 [email protected]
66 Eastern Railway (ER) HQ 033-22484214 , Fax: 033-22489086 [email protected]
67 S.E. Railway HQ 033-22106179 [email protected]
68 S.C. Railway HQ 040-27786253, 040-2833150, Fax: 040-27832214, Extn. 282 [email protected] [email protected]
69 W.C. Railway HQ 0761-2677082, 0761-2677060, 0761-2622716 , Fax: 0761-2677072, 0761-2676849 [email protected]

Nodal Officers For Parcel Related Queries

Sr.No. Zone Division Officer Contact No. Mobile
1 Central Railway (CR) Bhusaval BSL Divison Office 02582-223004 9503011972
2 Central Railway (CR) Mumbai Southern Railway (SR)DCM CSTM 022-67453835 9987645307
3 Central Railway (CR) Nagpur(B.G) NGP Divison Office 0712-2544386, 0712-2402430 9766342277
4 Central Railway (CR) Pune PUNorth Eastern Railway (ER) Divison Office 020-26124636, 020-26127971
5 Central Railway (CR) Solapur SUR Divison Office 0217-2312752
6 East Central (EC) Ptdeendayalupadhyaya DDU Divison Office 0537-2600977 9794837343
7 East Central (EC) Dhanbad DHN Divison Office 0326-2205284 9771426669
8 East Central (EC) Danapur DNorthern Railways (NR) Divison Office 06115-232398 7759070004
9 East Central (EC) Sonpur South East (SE)E Divison Office 06158-222468 9771429999
10 East Central (EC) Samastipur SPJ Divison Office 06274-221741 9771428963
11 East Coast Khurda Road KUR Divison Office 0674-2490670 9437582085
12 East Coast Sambalpur SBP Divison Office 0663-2400093 8455886999
13 East Coast Waltair WAT Divison Office 0891-2748641 8978080999
14 Eastern Railway (ER) Asansol ASN Divison Office 0341-2304170 9002023983
15 Eastern Railway (ER) Howrah HWH Divison Office 020-2612326, 020-2612418 9002022753
16 Eastern Railway (ER) Malda MLDT Divison Office 035-12268168 9002024986
17 Eastern Railway (ER) Sealdah SDAH Divison Office 033-23509736 9002020963
18 Konkan Railway (KR) Karwar CORPORATE OFFICE 9004447299
19 Konkan Railway (KR) Ratnagiri CORPORATE OFFICE 9004447299
20 North Central (NC) Jhansi JHS Divison Office 0510-2473469, 0510-2473470 9794831208
21 North Central (NC) Prayagraj Southern Railway (SR)DCM/ALD 0532-2407981 9794837343
22 North Eastern Railway (ER) Varanasi BSB Divison Office 0542-2224742, 0542-2224820 9794843966
23 North Eastern Railway (ER) Izzatnagar IZN Divison Office 0581-2411402 9760541958
24 North Eastern Railway (ER) Lucknow LJN Divison Office 0522-2233042 9794846963
25 Northeast Frontier (NF) Alipur Duar APDJ Divison Office 9002052957
26 Northeast Frontier (NF) Katihar KIR Divison Office 03674-265059 7870559480
27 Northeast Frontier (NF) Lumding LMG Divison Office 03674-265794 9957553915
28 Northeast Frontier (NF) Rangiya RNY Divison Office 9957554968
29 Northeast Frontier (NF) Tinsukia TSK Divison Office 9957555984
30 Northern Railways (NR) Delhi DLI Divison Office 011-23362296 9717633779
31 Northern Railways (NR) Firozpur FZR Divison Office 01632-243413 9779233942
32 Northern Railways (NR) Lucknow LKO Divison Office 9794834924
33 Northern Railways (NR) Moradabad MB Divison Office 0591-2412034 9760534983
34 Northern Railways (NR) Ambala Cantt UMB Divison Office 0171-2610596 9729539980
35 North Western (NW) Ajmer AII Divison Office 0145-2432535 9001196963
36 North Western (NW) Bikaner BKN Divison Office 0151-2544764 9001190706
37 North Western (NW) Jaipur JP Divison Office 0141-2202915 9001199969
38 North Western (NW) Jodhpur JU Divison Office 0291-2431646 9001198959
39 South Central (SC) Vijayawada BZA Divison Office 0866-2574163 9701373537
40 South Central (SC) Guntur GNT Divison Office 08632-254161 9701374075
41 South Central (SC) Guntakal GTL Divison Office 08552-220305 9701374959
42 South Central (SC) Hyderabad HYB Divison Office 040-27834004 9701372961
43 South Central (SC) Nanded North Eastern Railway (ER)D Divison Office 02462-223545 9730471955
44 South Central (SC) Secundrabad South Central (SC) Divison Office 040-27833099 9701371975
45 South East (SE) Adra ADRA Divison Office 03251-245045 9547883991
46 South East (SE) Chakradharpur CKP Divison Office 0657-238070 9771482252
47 South East (SE) Kharagpur KGP Divison Office 0322-2255706, 0322-2255789 9439758320
48 South East (SE) Ranchi RNorth Central (NC) Divison Office 0651-2600278 9771484989
49 South East Central (SEC) Bilaspur BSP Divison Office 07752-417814 9752491126
50 South East Central (SEC) Nagpur(N.G) NAG Divison Office 0712-2544386
51 South East Central (SEC) Raipur R Divison Office 0771-2252236 9752877998
52 Southern Railway (SR) Madras MAS Divison Office 044-25355793 9003061977
53 Southern Railway (SR) Salem SA Divison Office 9600956230
54 Southern Railway (SR) Tiruchirapalli TPJ Divison Office 0431-2418992 9003864970
55 Southern Railway (SR) Trivandrum TVC Divison Office 9567869375
56 South Western (SW) Mysore MYS Divison Office 9731667984
57 South Western (SW) Bangalore SBC Divison Office 080-22876288 9731666974
58 South Western (SW) Hubli UBL Divison Office 0836-2266702 7022029814
59 West Central (WC) Bhopal BPL Divison Office 0755-2454602 9752416996
60 West Central (WC) Jabalpur JBP Divison Office 0761-2627480 9752418987
61 West Central (WC) Kota KOTA Divison Office 0744-2467021 9001081777
62 Western Railway (WR) Ahmadabad ADI Divison Office 9724093961
63 Western Railway (WR) Vadodra BRC Divison Office 0265-2638377 9724091981
64 Western Railway (WR) Bhavnagar DCM/BVC 278-2445479 9724097950
65 Western Railway (WR) Bombay Central Southern Railway (SR)DCM/MCC 022-23083228 022-23083228
66 Western Railway (WR) Rajkot RJT Divison Office 0281-2473409 9724094974
67 Western Railway (WR) Ratlam RTM Divison Office 0741-2232572 9752492970

Frequently asked questions

  • What is Indian Railway Parcel Inquiry customer care number?

    Indian Railway Parcel Inquiry customer care number is 139. This is the dedicated helpline for parcel booking, tracking, delivery status, and related queries across India.

  • What is Indian Railway Parcel Inquiry toll free number?

    Indian Railway Parcel Inquiry toll free number is 139. You can dial 139 from any phone in India to reach the parcel inquiry desk without any charges.

  • What is Indian Railway Parcel Inquiry email id for complaints?

    You can email Indian Railway Parcel Inquiry at [email protected] for general parcel-related queries and assistance.

  • What is Indian Railway Parcel Inquiry head office address?

    The head office of Indian Railway Parcel Inquiry is located at Railway Board, New Delhi - 110001, India.

  • How to contact Indian Railway Parcel Inquiry customer care?

    You can contact Indian Railway Parcel Inquiry customer care by calling the toll free number 139 or by emailing [email protected]. For grievance and complaint registration, visit parcel.indianrail.gov.in.

  • Does Indian Railway Parcel Inquiry have WhatsApp support?

    No, Indian Railway Parcel Inquiry does not currently offer WhatsApp support. Customers can reach them by calling 139 or by email at [email protected].

  • How to file a complaint with Indian Railway Parcel Inquiry?

    You can file a complaint with Indian Railway Parcel Inquiry by dialling 139, emailing [email protected], or using the grievance link available at parcel.indianrail.gov.in. Division-wise nodal officer contact details are also published on the official portal for escalation.

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