IndiGo customer care number is 01246173838. Get IndiGo toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 124 617 3838
Enquiry-India
- 0 124 497 3838
For Customer Support
- 0 124 661 3838
Alternate Support
- 742 808 1281
WhatsApp Support
About
IndiGo is one of India's largest low-cost airlines, headquartered in Gurgaon, Haryana and operated by InterGlobe Aviation Limited. IndiGo operates an extensive domestic and international network connecting over 100 destinations across India, Asia, the Middle East, and Europe with a fleet of Airbus A320 family aircraft. For booking, cancellation, refund, baggage, or web check-in queries, passengers can reach IndiGo customer care using the contact details listed below.
Email addresses
- [email protected]
Customer care
- [email protected]
Group Desk
Important links
Customer Support Section
India : 0124-6173838, 0124-4973838/ 9910383838
China : +86-4006063838
Frequently Asked Queries On
Baggage
Check-in options/ Reservation
Ticket & Refunds
Flight Delay & Cancellation
Group Booking
Terminal Information
International Reservation Centres
Go to the down in International Reservation Centres
Select country
Click on details
International GSA/Reservation Offices
| Country | Email & Contact Number | Address |
|---|---|---|
| Australia | [email protected] | Aviareps GmbH Hedwiggasse 4/1-4 1020 Vienna AUSTRIA |
| Austria | Tel: +43 1 5853631-68 Email: [email protected] | Aviareps GmbH Untere Donaustraße 11/3. OG, 1020 Wie |
| Bahrain | Tel: 17225650, 17210277 Email: [email protected] | World Travel Services Service Unitag House, 150 P O Box 830, Manama, Bahrain |
| Bangladesh | Tel: +88 02 9883374 Email: [email protected] | Renaissance Aviation Services Limited Plot# SEF (1), Gulshan South Avenue Bir Uttam Mir Showkat Road, Gulshan-1, Dhaka-1212, Bangladesh. |
| Canada | PH: 1 (877) 277-8183 Email: [email protected] | Montreal AirlinePros, Inc 2001 Boulevard Robert-Bourassa Suite 1700 Montreal, QC H3A 2A6 |
| Belgium | Tel: 0032 (0)2 771 98 16 Email: [email protected] | Nter Gsa Belgium Av Des Celtes, 7 - Keltenlaan 7 | 1040 Brussels |
| China | (+86) 138 8087 5390 [email protected]; [email protected] | Chengdu Megacap Aviation Service Co., Ltd. Room1505, North Tower, Poly Center, No.7 Lingshiguan Road, Wuhou District, Chengdu City, China |
| China | Tel: 0086-22503838 Email: [email protected]; [email protected] | Guangzhou Megacap Aviation Service Co., Ltd. Room 504B, Atrium Area, Guangdong International Building, 339 East of Huanshi Road, Guangzhou, 510098, China |
| Czech Republic | Tel: +420 224 815 378 Email: [email protected] | TAL Aviation CZ s.r.o. V Jámě 1, Praha 1, 11000, Czech Republic |
| France | Tel : +33 (-)1 53 43 33 92 Email: [email protected] | Aviareps Ag 122 Avenue Des Champs Elysees 75008 Paris |
| Germany | Tel: +49 (-) 6977-673-55 Email: [email protected] | AVIAREPS AG Kaiserstrasse 77 / 60329 Frankfurt |
| Greece | Email: [email protected] | TAL Aviation GR -3- 21- 93415-- 7,Stadiou str 1-5 62 Athens Greece |
| Hong Kong | (852) 28304803 [email protected] | Pacific Aviation Marketing (HK) Ltd. Unit 2503 25/F Island Place Tower,510 King's Road, North Point, Hong Kong |
| Hungary | Tel : +36 70 597 7367 Email: [email protected] | Tal Aviation HU 3-5 Reinvierii Street, Apt 18, Sector 2, Bucharest, Romania |
| Israel | +972 3 7952133 Email: [email protected] | TAL Aviation 2 Ben Gurion Street, Ramat Gan, 5257334, Israel |
| Italy | Tel: +39 -2 643458364 Email: [email protected] | AVIAREPS srl Piazza della Repubblica, 32 / 20124 Milan |
| Kuwait | Tel : +965 22260250 Email : [email protected] | IndiGo Kuwait M2 , Al Jawhara Tower, Ali Al Salem Street, Al Salhiya, PB No. 28229 Safat 13056 Kuwait. |
| Malaysia | Tel : +603 2711 6489 Email: [email protected] | AVIAREPS Global Alliance Travel Sdn Bhd Suite 2701 Level 27 Wisma Chuang 34 Jalan Sultan Ismail 50250 Kuala Lumpur |
| Maldives | Tel: +960-3006622, +960-7289485, +960-7918627 Email: [email protected], [email protected], [email protected], [email protected]. | Aviation Services (Private) Limited 2nd Floor, Apartment A, Gaadhoo Building, Boduthakrurufaanu Magu, 20280 Male, Republic of Maldives |
| Myanmar | +95 9771188180, +95 9263606123 Email: [email protected] | AVIAREPS Myanmar Co,. Ltd Room 07-05, 7 Floor , UFC Tower (Union Financial Center) #46, Corner of Thein Phyu Road and Maha Bandula Road, Botahtaung Township, Yangon Myanmar. Postal Code : 11161 |
| Nepal | Tel: 00977- 4229932 Email: [email protected] | President International Pvt.Ltd Durbar Marg, Kathmandu |
| Netherlands | Tel: 0031 (0)20 405 46 46 Email: [email protected] | Inter Gsa Netherlands Schiphol Boulevard 145 A7 | 1118Bg Schiphol Airport Amsterdam |
| New Zealand | 0800 200 036 Email: [email protected] | G/F 155 Fanshawe Street, CBD, Auckland 1010 |
| Oman | Tel: 00968 24400830 Email: [email protected] | Muscat International Services LLC P.O. Box 833, P.C. 112 Ruwi, Sultanate of Oman |
| Qatar | Tel: 00974 40367777 Email Id: [email protected] | InterGlobe Air Transport Limited W.L.L. Office 108, 1st Floor, Abdul Jaleel Abdul Ghani Office Building PO Box. 55280, Old Airport Road Doha, Qatar |
| Saudi Arabia (Riyadh) | Phone no: 00966 11 2914024 Email: [email protected] | Dnata Aviation Services Co. Salah Addin Ayyubi Road, Cross 40th Street Near National Hospital Al Malaz District Riyadh, KSA. |
| Saudi Arabia (Dammam) | Phone – 00966 13 895 5527 Email: [email protected] | Dnata Travel 7874 King Abdul Aziz Road – Madinat Al Ummal Unit No.9 , Al Khobar 34441-4848 Kingdom of Saudi Arabia |
| Saudi Arabia (Jeddah) | Phone – 00966 12 632 5519 Email: [email protected] | Dnata Aviation Services Company Near Alrayan Polyclinics, Sharfiya Al Baghdadiya, Jeddah Kingdom of Saudi Arabia |
| Singapore | Tel: +6531579808 Email: [email protected] | InterGlobe Aviation Ltd. |
| Spain and Portugal | Tel: 0034 91 112 38 77 Email: [email protected] | Enlloy Aviation Vía de las Dos Castillas, 33 ATICA 7 - 1st. Floor | 28224 Pozuelo de Alarcon |
| Sri Lanka | Phone no: 0094 117 711510 Email: [email protected] | Acorn Aviation (PVT) Ltd Acorn Aviation Centre, 81, York Street Hemas Building Colombo 1, Sri Lanka |
| Sweden & Denmark | Tel: 0046(-)8 55569192 Email: [email protected] | AVIAREPS AG Riddargatan 17, 1'st floor |
| Thailand | Tel: +662-1054767 Email: [email protected] | Aviareps (Thailand)Co. Ltd. 54 B.B. Building, Fl.17, Room1715, Sukhumvit 21, Asok Montri Road, Klongtoey-nua, Wattana , Bangkok 101100 |
| Turkey | Tel: +90 212 465 3303 Email: [email protected] | Gozen GSA Omer Avni Mah. Saray Arkası Sokak, 10/2 34427 Beyoglu, Istanbul, TURKEY |
| United Kingdom | T: +44 2086074800 Email: Reservations & Ticketing: [email protected] Sales: [email protected] | InterGlobe Air Transport Ltd. The Vista Centre Suite B601 6th Floor 50 Salisbury Road, Hounslow, Middlesex, TW4 6JQ, London United Kingdom |
| United Arab Emirates (UAE) | Tel: 00971 4 3216900 Email: [email protected] | Dubai, Sharjah & Northern Emirates: The Navigator Tourism and Travel LLC. 203, Second Floor, Single Business Tower Sheikh Zayed Road (Near Business Bay Metro Station) P.O. Box 487681, Dubai, UAE |
| Abu Dhabi | Telephone Numbers: +971 43216900 Email: [email protected] | The Navigator Tourism and Travel LLC. |
| Vietnam | Tel: (84)9477-98-7 (+84) 24 71 -69 -69 Email: [email protected] | H G Aviation 194 Nguyen Thi Minh Khai, Ward 6, District 347 Phan Chu Trinh, Hoan Kiem, Hanoi |
| United States of America (USA) | Ph: 1 ( 877) 606- 2560 Email: [email protected] | Miami AirlinePros, Inc 703 Waterford Way Suite 785 Miami, FL 33126 |
| Poland | Tel: +48 22 625 0517 Email: [email protected] | TAL Aviation Poland Sp. z o.o. Aleja Jana Pawla II 11 00-828 Warsaw, Poland |
| Japan | +81 3 6240-0417 Email: [email protected] | Sunrise Air Service Co., Ltd Hongo Daiya Bldg. 8th Floor, 3- 18-14, Hongo Bunkyo-ku, Tokyo, Japan 113-0033 |
Nodal Officer
For comments, concerning Civil Aviation Requirement, Section -3, contact- Air Transport, Series M, Part IV. You may write to:
Nodal Officer, Isha Gandhi at [email protected].
SMS for feedback
For feedback or complaints by sending an SMS to 566772. SMS must be sent in the following format:
FEEDBACK <space> PNR <space> comments.
For Cargo Services
Ph: 011-40404200 Email: [email protected]://cargo.goindigo.in/
Documents Required for Infants
Children above the age of seven 7 days and under the age of two 2 years, as on the date of travel, can travel as Infants. Age proof needs to be provided at the time of check-in-
Valid ID proof for Infants
Birth Certificate
Mother's hospital discharge summary
Vaccination certificate
Passport
Documents Required for Minor
Children above the age of two and below the age of twelve years are regarded as Minors, following assistance services to minors-
Under 5 years - 'Flying Solo' service is unavailable, however, the child MUST travel with someone over the age of 18 years
5-12 years - 'Flying Solo' service is available and can the child can travel on all flights
13-18 years - The child can travel alone or we would be happy to offer the 'Flying Solo' service
Unaccompanied Minor form
Registered Office
Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi - 110001 India. Fax : 011-43513200
Corporate Office
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India Tel : 0124- 435 2500 Fax : 0124- 406 8536
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Frequently asked questions
What is IndiGo customer care number?
IndiGo customer care number is 01246173838 for general enquiries within India. You can also call 01244973838 or 01246613838 for additional customer support.What is IndiGo email id for complaints?
You can email IndiGo customer care at [email protected] for complaints and general queries. For group bookings, write to [email protected].How to contact IndiGo customer care?
You can contact IndiGo customer care by calling 01246173838, emailing [email protected], sending an SMS to 566772, or reaching out via their social media handles on Facebook, Twitter, Instagram, and LinkedIn. You can also visit www.goindigo.in for self-service options like web check-in and baggage enquiry.Does IndiGo have WhatsApp support?
Yes, IndiGo offers WhatsApp support on 7428081281. You can message this number for assistance with bookings, check-in, and other travel-related queries.How to file a complaint with IndiGo?
You can file a complaint with IndiGo by emailing [email protected], calling 01246173838, or submitting the feedback form at goindigo.in/contact-us/feedback.html. For unresolved issues, you can escalate to the Nodal Officer at [email protected] or the Appellate Authority at [email protected].What is IndiGo registered office address?
IndiGo's registered office is at Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi - 110001, India. The corporate office is located at Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon - 122002, Haryana.How to contact IndiGo for cargo services?
For IndiGo cargo services, you can call 011-40404200 or email [email protected]. You can also visit cargo.goindigo.in for more information on shipping and cargo bookings.
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