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INDmoney Customer Care Detail

www.indmoney.com
Finance

Contact INDmoney customer care. Get INDmoney email id, helpline, complaint details, address & support info.

About

INDmoney is a fintech platform offering wealth management and financial planning services, headquartered in Gurugram, Haryana, India. It provides tools for investment tracking, portfolio analysis, goal planning, and tax optimization, serving thousands of retail investors across the country. For financial queries, users can reach INDmoney customer care using the contact details below.

Email addresses

  • [email protected]

    For Customer Support

  • [email protected]

    Alternate for Customer Support

  • [email protected]

    For Insurance

  • [email protected]

    For Complaints

  • [email protected]

    For Career

Address

616, Level 6, Suncity Success Tower, Sector-65, Golf Course Extension Road, Gurugram, Haryana, 122005, India.

Grievance Redressal Mechanism

For General

Level 1 : The client can send an email on, [email protected] for grievances/complaints.
Level 2 : In case the issue is not resolved within 7 days or client is not satisfied with the response at level 1, the client may write to Compliance/Grievance Officer on [email protected].
Level 3 : If the case is not resolved within 7 days after writing to the Grievance Officer the Client may write to the Director of INDmoney on [email protected].
Level 4 : If the Client's issue is not resolved at level 3 within 7 days, or the client is not satisfied with the solution, the client may raise approach SEBI at www.scores.gov.in.

For Insurance

Step 1 : Channel for communication Grievances to be submitted on [email protected] and will be given acknowledgement receipt within 5 days of the receipt of complaint. Based on the type of Grievance the company shall address the complaint within 30 days from the date of the receipt of complaint.
Grievances to be submitted on [email protected] and will be given acknowledgement receipt within 5 days of the receipt of complaint. Based on the type of Grievance the company shall address the complaint within 30 days from the date of the receipt of complaint.
Step 2 : Escalation Matrix Level 1 : In case the complaint remain unresolved for 30 days you may escalate the matter to [email protected] and the issue will be resolved within 7 days. Level 2 : If not satisfied after Level 1 you may address to Principal Officer of the Company at [email protected]. Level 3 : If the issue still remains unresolved you may approach to Insurance Regulatory and Development Authority.
Level 1 : In case the complaint remain unresolved for 30 days you may escalate the matter to [email protected] and the issue will be resolved within 7 days.
Level 2 : If not satisfied after Level 1 you may address to Principal Officer of the Company at [email protected].
Level 3 : If the issue still remains unresolved you may approach to Insurance Regulatory and Development Authority.

Nodal Officer

Principal Nodal Officer Mr. Gaurav Sharma, Email: [email protected]

Registered Office

624-625, 6th Floor, Suncity Success Tower, Golf Course Extension Road, Sector-65 Gurugram, HR-122005

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Frequently asked questions

  • What is INDmoney email id for complaints?

    You can email INDmoney at [email protected] for filing complaints.

  • What is INDmoney head office address?

    INDmoney's head office is located at 616, Level 6, Suncity Success Tower, Sector-65, Golf Course Extension Road, Gurugram, Haryana, 122005, India.

  • How to contact INDmoney customer care?

    You can contact INDmoney customer care via email ([email protected], [email protected], [email protected]), through their website https://www.indmoney.com/, or via social media on Facebook, Instagram, Twitter, YouTube, and LinkedIn.

  • Does INDmoney have WhatsApp support?

    INDmoney does not currently offer WhatsApp support.

  • How to file a complaint with INDmoney?

    To file a complaint, email [email protected]. If unresolved within 7 days, you may email [email protected]. If still not resolved, you can email [email protected], and as a final step, you may approach SEBI through www.scores.gov.in.

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