IndusInd Bank Customer Care No. 1860 267 7777
Organisation: IndusInd Bank
Toll free Numbers:
18002660616(Phone Banking)
18001023333(Customer Finance Division/Vehicle Loan)
18002660488(For premium customer service)
18002741000(Missed Call - To get Account Balance)
All India Numbers:
18602677777(Customer support /Credit Cards Services)
18605005004(For Phone Banking)
02268577777(Alternate Customer support/Credit Cards services)
02244066666(Call/Whatsapp -Bal. Check,Mini Statement & much more)
02242207777(Exclusive Banking)
8744900400(Missed Call- To get registered on whatsapp banking)
Website:
Address
IndusInd Bank Ltd PO Box 9421, Chakala MIDC Andheri (E), Mumbai - 400 093
IVRS Menu: 1860 267 7777
First select your preferred language
Press 1- For banking
Press 2- For credit card
Press 3- For door card
Press 4- For office services
24*7 Indusind Bank helpline numbers
Support: Mon - Fri, 9:00 am to 6:00 pm
| Segment | Within India | Outside India |
|---|---|---|
| All customers | 18602677777 | 022-44066666 |
| Premium Banking / Credit Cards* | 18602677777 | 022-42207777 |
| Vehicle Loan | 18001023333 | 18001023333 |
Missed Call Banking Services
| Service Request | Give missed call on |
|---|---|
| Get Account Balance | 18002741000 |
| Download Video Branch App | 18002742000 |
| Apply for IndusInd Bank Loan | 18005323344 |
| Apply for any IndusInd Bank Product | 18008336677 |
Email's For Others Services
[email protected] (Account Services)
[email protected] (Digital Banking Services)
[email protected] (Digital Banking Services)
[email protected] (Cash Management)
[email protected] (Verification of authenticity/confirmation of Bank Guarantee/SBLC)
| Sl. No. | Centre | Regional Managers | Area of Operation | Contact Details | Address IndusInd Bank Ltd. |
|---|---|---|---|---|---|
| 1. | Ahmedabad | Mr. Thomas Sebastian | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Landline – 079-61916706 Email ID: [email protected] | IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006 |
| 2. | Bengaluru | Mr. Prabhu Sivaramakrishnan | Karnataka | Landline – 080-45673123 [email protected] | 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 |
| 3. | Bhopal | Mr. Neeraj Sakalle | Madhya Pradesh and Chattisgarh | Landline – 0755-2550288 [email protected] | Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011 |
| 4. | Bhubaneswar | Mr. Abhijit De | Odisha | Landline – 0674-2362646 [email protected] | Indusind Bank- Bhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015 |
| 5. | Chandigarh | Mr. Amit Kumar Sharma | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. | Landline - 0172-5213129 [email protected] | Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 |
| 6. | Chennai | Mr. Ramani Prabhakar | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Landline – 044-28346029 [email protected] | 115, G N Chetty Road, T Nagar, Chennai - 600 001 |
| 7. | Guwahati | Mr. Sajesh Nair | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Land Line: 033-30073378 boindusindbankguwa@[email protected] ( )sind.com | Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016 |
| 8. | Hyderabad | Mr. Anilkumar Tavvala | Andhra Pradesh and Telangana | Landline: 040-66595286 [email protected] | #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016 |
| 9. | Jaipur | Mr. Pardeep Manocha | Rajasthan | Landline: 0141-4182965 [email protected] | IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004 |
| 10. | Kanpur | Mr. Joy Prakash Dutta | Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand | Landline: 0522-4933943 [email protected] | Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010 |
| 11. | Kolkata | Mr. KarunaKant Singh | West Bengal and Sikkim | Landline: 033-40813275 [email protected] | Saket, 44, Park Street, 6th Floor, Kolkata – 700016 |
| 12. | Mumbai I | Mr. Manikantan Iyer | Districts of Mumbai, Mumbai Suburban and Thane | Landline: 022-6641 8379 [email protected] | 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 |
| 13. | Mumbai II | Mr. Manikantan Iyer | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) | Landline: 022-6641 8379 [email protected] | 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 |
| 14. | New Delhi I | Mr. Rajesh Kumar Mahajan | Delhi, Jammu and Kashmir | Landline: 011-49522500 Ext 519 [email protected] | Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 15. | New Delhi II | Mr. Rajesh Kumar Mahajan | Haryana (except Panchkula, Yamuna nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh) | Landline: 011-49522500 Ext 519 [email protected] | Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 16. | New Delhi III | Mr. Rajesh Kumar Mahajan | North-East, Central, Shahdara, East and South East districts of Delhi | Landline: 011-49522500 Ext 519 [email protected] | Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 17. | Patna | Mr. Saroj Panda | Bihar and Jharkhand | Landline: 0612-3035700 [email protected] | Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020 |
| 18. | Thiruvananta -puram | Mr. Jayarajan Bhaskaran | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Landline: 0471-4100811 [email protected] | Thiruvananthapuram Branch,Vellayambalam- Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram |
| 19. | Dehradun | Mr. Tarandeep Singh | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar , Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Landline: 0121-2603447 | Meerut Branch, Ground Floor, "Tyagi Market", no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004 |
| 20. | Ranchi | Mr. Saroj Panda | Jharkhand | Landline: 0612-3035700 [email protected] | Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001 |
| 21. | Raipur | Mr. Brajesh Tiwari | Chattisgarh | Landline: 7566282282 | IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001 |
| 22. | Jammu | Mr. Amit Kumar Sharma | J&K | Landline: 0612-3035700 [email protected] | Indusind Bank Ltd, Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018 |
| Principal Nodal Officer | |||||
| 1. | Mumbai | Mr. Rakesh Ranjan | Andheri (East) | [email protected] Tel. No.: 022-68779659 | Executive Vice President and Principal Nodal Officer IndusInd Bank Ltd. 2nd Floor, PNA House, Plot No 57, Street No 17, MIDC, Andheri (East), Mumbai - 400 093. |
IndusInd Bank Ltd PO Box 9421, Chakala MIDC Andheri (E), Mumbai - 400 093
IndusInd Bank Limited, 2401 Gen. Thimmayya Road (Cantonment), Pune - 411 001, India Tel: 020-26343201/ 020-69019000
SMS Services
For account balance SMS BAL to 9212299955 from your registered mobile no.
For last Transactions SMS MINI to 9212299955 from your registered mobile no
Recharge Your SMS MOB to 9212299955 from your registered mobile no.
Block Debit Card
SMS LOST MMDDYYYY to 9223512966 from your registered mobile number, where MMDDYYYY is your DoB.
Block Credit Card
SMS BLOCK <SPACE> <Last 4 digits of your Credit Card Number> to 5676757 from your registered mobile number to block your Credit Card instantly.
Grievance Redressal & Complaint
Step 1
Banking Customers can lodge complaint at Branch / Contact Centre as under:
Call Contact Center on following nos: 18602677777(India) / +91 22 61553100 / 022-42207777 (International) Send email to Contact Centre at [email protected]
18602677777(India) / +91 22 61553100 / 022-42207777 (International)
Send email to Contact Centre at [email protected]
Register at Branch through complaint register
Contact the Branch Manager or at the branches.
Step 2
If the Branch / Contact Centre are unable to resolve the issue within 7 working days, Customers can escalate the complaint to the Regional Heads-
Write to Head - Customer Care Mr. Dickson Baptista Head - Customer Care OPUS Center 47, Central Road, Opp. Tunga Paradise Hotel MIDC Andheri (East) Mumbai 400093
Mr. Dickson Baptista Head - Customer Care OPUS Center 47, Central Road, Opp. Tunga Paradise Hotel MIDC Andheri (East) Mumbai 400093
Email: [email protected]
Step 3
In case Customer doesn’t receive a response within 7 days, call/write to the Nodal Officer:
Mr. Rakesh Ranjan Executive Vice President & Principal Nodal Officer IndusInd Bank Ltd. PNA House, 2nd Floor, Plot No 57, Near Datamatics 701, Street No 17, Andheri East, Mumbai - 400093 E-mail: [email protected] Tel. No.: 022-68779659
List of Nodal Officer at Regional Level
| Sl. No. | Centre | Regional Managers | Area of Operation | Contact Details | Address IndusInd Bank Ltd. |
|---|---|---|---|---|---|
| 1. | Ahmedabad | Mr. Thomas Sebastian | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Landline – 079-61916706 Email ID: [email protected] | IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006 |
| 2. | Bengaluru | Mr. Prabhu Sivaramakrishnan | Karnataka | Landline – 080-45673123 [email protected] | 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 |
| 3. | Bhopal | Mr. Neeraj Sakalle | Madhya Pradesh and Chattisgarh | Landline – 0755-2550288 [email protected] | Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011 |
| 4. | Bhubaneswar | Mr. Abhijit De | Odisha | Landline – 0674-2362646 [email protected] | Indusind Bank- Bhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015 |
| 5. | Chandigarh | Mr. Amit Kumar Sharma | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. | Landline - 0172-5213129 [email protected] | Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 |
| 6. | Chennai | Mr. Ramani Prabhakar | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Landline – 044-28346029 [email protected] | 115, G N Chetty Road, T Nagar, Chennai - 600 001 |
| 7. | Guwahati | Mr. Sajesh Nair | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Land Line: 033-30073378 boindusindbankguwa@[email protected] ( )sind.com | Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016 |
| 8. | Hyderabad | Mr. Anilkumar Tavvala | Andhra Pradesh and Telangana | Landline: 040-66595286 [email protected] | #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016 |
| 9. | Jaipur | Mr. Pardeep Manocha | Rajasthan | Landline: 0141-4182965 [email protected] | IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004 |
| 10. | Kanpur | Mr. Joy Prakash Dutta | Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand | Landline: 0522-4933943 [email protected] | Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010 |
| 11. | Kolkata | Mr. KarunaKant Singh | West Bengal and Sikkim | Landline: 033-40813275 [email protected] | Saket, 44, Park Street, 6th Floor, Kolkata – 700016 |
| 12. | Mumbai I | Mr. Manikantan Iyer | Districts of Mumbai, Mumbai Suburban and Thane | Landline: 022-6641 8379 [email protected] | 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 |
| 13. | Mumbai II | Mr. Manikantan Iyer | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) | Landline: 022-6641 8379 [email protected] | 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 |
| 14. | New Delhi I | Mr. Rajesh Kumar Mahajan | Delhi, Jammu and Kashmir | Landline: 011-49522500 Ext 519 [email protected] | Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 15. | New Delhi II | Mr. Rajesh Kumar Mahajan | Haryana (except Panchkula, Yamuna nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh) | Landline: 011-49522500 Ext 519 [email protected] | Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 16. | New Delhi III | Mr. Rajesh Kumar Mahajan | North-East, Central, Shahdara, East and South East districts of Delhi | Landline: 011-49522500 Ext 519 [email protected] | Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 17. | Patna | Mr. Saroj Panda | Bihar and Jharkhand | Landline: 0612-3035700 [email protected] | Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020 |
| 18. | Thiruvananta -puram | Mr. Jayarajan Bhaskaran | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Landline: 0471-4100811 [email protected] | Thiruvananthapuram Branch,Vellayambalam- Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram |
| 19. | Dehradun | Mr. Tarandeep Singh | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar , Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Landline: 0121-2603447 | Meerut Branch, Ground Floor, "Tyagi Market", no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004 |
| 20. | Ranchi | Mr. Saroj Panda | Jharkhand | Landline: 0612-3035700 [email protected] | Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001 |
| 21. | Raipur | Mr. Brajesh Tiwari | Chattisgarh | Landline: 7566282282 | IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001 |
| 22. | Jammu | Mr. Amit Kumar Sharma | J&K | Landline: 0612-3035700 [email protected] | Indusind Bank Ltd, Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018 |
| Principal Nodal Officer | |||||
| 1. | Mumbai | Mr. Rakesh Ranjan | Andheri (East) | [email protected] Tel. No.: 022-68779659 | Executive Vice President and Principal Nodal Officer IndusInd Bank Ltd. 2nd Floor, PNA House, Plot No 57, Street No 17, MIDC, Andheri (East), Mumbai - 400 093. |
Steps to report an unauthorized transaction
IndusInd Bank Ltd PO Box 9421, Chakala MIDC Andheri (E), Mumbai - 400 093
IndusInd Bank Limited, 2401 Gen. Thimmayya Road (Cantonment), Pune - 411 001, India Tel: 020-26343201/ 020-69019000
NRI Contacts Details
Email: [email protected] (from your registered Email Id)
| Any other Country | Outside India | Within India |
|---|---|---|
| All customers | 022-44066666 | 18602677777 |
| Premium Banking / Credit Cards | 022-42207777 | 18602677777 |
| Country | Toll-Free Numbers |
|---|---|
| United Kingdom | 08000478670 |
| United States of America | 18337666682 |
| United Arab Emirates | 8000183019 |
| Canada | 18337666683 |
| Australia | 1800317547 |
For Complaint/Grievance
In case you are not satisfied with the resolution, please write to [email protected] from your registered Email Id.
Or
Receive a call back, please write SMS ‘NR’ to +91 9212299955 from your registered mobile no.
Or
Representative Offices
| Country | Contact Details |
|---|---|
| Dubai | 204/206 Al Safa Com, Khalid Bin Waleed Road, Opp. Burjuman Centre P.O Box No. 111873, Dubai, UAE Contact No: ++97143978803 |
| Abu Dhabi | 301, 3rd Floor, H.H Sheikh Omar Bin Zayed Building, Tourist Club Area, Opp. Abu Dubai Mall, P.O Box No. 113543, Abu Dubai, UAE Contact No: +97126660405 |
| London | The Stand Golden Cross House, 8 Duncannon Street, London United Kingdom - WC2N4JF Contact No: +442074845586 |
Registered Office
IndusInd Bank Limited, 2401 Gen. Thimmayya Road (Cantonment), Pune - 411 001, India Tel: 020-26343201/ 020-69019000