IRDA Customer Care No. 1800 4254 732

Organisation: Insurance Regulatory and Development Authority(IRDA)

Toll free Numbers:

18004254732( 8 am to 8 pm, Monday to Saturday)

All India Numbers:

04020204000(Board No.)

01123444400(Delhi Office)

02222898600(Mumbai Office)

Website:

http://irda.gov.in

Important Links:

Customer Service Address

Consumer Affairs Department Insurance Regulatory and Development Authority 3-5-817/818, United India Towers, 9th Floor Hyderguda, Basheerbagh Hyderabad – 500 029 Fax : 040-66789768

Vigilance

Name of CVO : Mr A V Rao Contact Details : (D): 040-2020 4000 Email : [email protected]

Contact details of concerned officials at IRDA/CVC:

Name and Designation	Address	Contact Details
Insurance Regulatory and Development Authority of India, Sy No. 115/1, Financial District, Nanakramguda,Gachibowli, Hyderabad – 500032 040-20204000	Insurance Regulatory and Development Authority of India, Sy No. 115/1, Financial District, Nanakramguda,Gachibowli, Hyderabad – 500032	040-20204000
Mr A V Rao, Chief Vigilance Officer	As Above	(D): 040-20204000 Email: [email protected]
The Secretary, Central Vigilance Commission	Satarkata Bhavan, A-Block, GPO Complex, INA, New Delhi 110023	Tel No.: 011-24600200 Fax: 011- 24651010/ 011-24651186 Email : [email protected]

Complain Process

Approach the Grievance Redressal Officer of its branch or any other office that you deal with. Click here for mail ids of Grievance Redressal Officers, GRO, of all insurance companies

Give your complaint in writing along with the necessary support documents.

Take a written acknowledgement of your complaint with the date.

In case if it is not resolved:

within 15 days or if you are unhappy with their resolution you can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI: Call Toll Free Number 155255 (or) 1800 4254 732 or Send Email to: [email protected] Register and monitor your complaint at igms.irda.gov.in

Call Toll Free Number 155255 (or) 1800 4254 732 or

Send Email to: [email protected]

Send a letter to IRDAI with your complaint: Click here to download Complaint Registration Form Fill and send the Complaint Registration Form along with any letter or enclosures, if felt necessary, by post or courier to

Click here to download Complaint Registration Form

Fill and send the Complaint Registration Form along with any letter or enclosures, if felt necessary, by post or courier to

General Manager

Consumer Affairs Department- Grievance Redressal Cell, Insurance Regulatory and Development Authority of India(IRDAI), Sy.No.115/1,Financial District, Nanakramguda,Gachibowli, Hyderabad-500032

Addresses of Offices of IRDAI

Head Office	Insurance Regulatory and Development Authority of India Sy No. 115/1, Financial District, Nanakramguda,Gachibowli, Hyderabad – 500032 Ph: 040-20204000/ 040-39328000 Email: [email protected]
Delhi Office	Insurance Regulatory and Development Authority of India Delhi Office – Gate No. 3 Jeevan Tara Building, First Floor Sansad Marg, New Delhi-110001 Ph: 011-23444400 Fax: 011-23747650 Email: [email protected]
Mumbai Office	Insurance Regulatory and Development Authority of India Mumbai Regional Office Royal Insurance Building 12, J. Tata Road, Ground Floor Mumbai 400 020. Near Churchgate) Phone No.: 022-22898600Email: [email protected]