J&K Bank Credit Card Toll Free No. 1800 890 2122
Organisation: J&K Bank
Toll free Numbers:
18008902122(Customer Support 24*hrs Helpline No.)
All India Numbers:
01942481936(Alternate No. for Customer Support )
Address
M A Road Srinagar 190 001 Jammu & Kashmir
IVRS Menu
1800 890 2122
Select Your Preffered Language: Hindi/Urdu, & English
Press 1: To report of loss and theft of the card
Press 0: To speak to representative
If your card is lost/ stolen
24 hour Toll Free Helpline 1800220600 can be accessed across the country or 24 hour help desk at Corporate Headquarters, Srinagar with Telephone No.'s: 0194-2481936 or 0194-2481953
Grievance Redressal / Complaints
The Card holder can contact toll free Customer Care helpline no. 18001800234 or 0194-2481936 / 0194-2482463 or Telephone numbers notified by J&K Bank from time to time.
Grievance Redressal Officer Corporate Headquarters, M.A. Road; Srinagar Ph: 0194-2502685 Email: [email protected]
SMS AIerts
For the convenience of the Credit Card customers and as a risk mitigation factor, all the customers having recorded mobile numbers on application forms shall receive SMS Alerts from the bank as follows:
All transactions when concluded through JK Bank credit Card shall follow with an SMS alert for immediate information/ confirmation.
When Card is first dispatched.
Statement alerts.
If due date is missed.
Address and Area of Operation of Nodal Officers
of the Bank for resolution of Customer Grievances
| Zone | Contact No. | Address details of Nodal Officer | Nodal Officer | |
|---|---|---|---|---|
| Kashmir Central 1 | 0194-2471042 0194-2452658, 0194-2471723, 0194-2484008 | [email protected] | Zonal Office M.A Road Srinagar 190001(J&K) Phone(LL): . | Zonal Head Mr.Syed Shafat Hussain Rufai Ph: 9419407872 email: [email protected] |
| Kashmir Central 2 | 0194-2497735 0194-2497736 0194-2497734 | [email protected] | Zonal Office Industrial Estate Zainakote, Srinagar 190012(J&K) Phone(LL): | Zonal Head Mrs. Tabasum Nazir 9419590900 email: [email protected] |
| Kashmir North | 01954-223595 01954- 223596. | [email protected] | Zonal Office Amargarh, Sopore 193201(J&K) | Zonal Head Mr. Arshad Hussain Dar 8493083821 email:[email protected] |
| Kashmir South 1 | 01933-241204 01933- 242226 | [email protected] | Zonal Office J&K Bank Building Pulwama 192301(J&K) | Zonal Head Mr. Tasaduq Ahmad Dar 9596355066 email:[email protected] |
| Kashmir South 2 | 01932-2227340 | [email protected] | Zonal Office Bakshiabad, Anantnag 192101 (J&K) | Zonal Head Mr. Shabir Ahmad Bhat 7006512854 email:[email protected] |
| Jammu Central 1 | 0191-247102 0191-247125 | [email protected] | Zonal Office Rail Head Complex Jammu | Zonal Head Mr. Shareesh Sharma 9596727979 email: [email protected] |
| Jammu Central 2 | 01922-234663 | [email protected] | Zonal Office Kathua Near Forest Protection Office Hatli Morh Kathua 184102 | Zonal Head Mr. Anand Pal Singh 9727044108 email: [email protected] |
| Jammu North 1 | 01996-233589 | [email protected] | Zonal Office Khan's Plaza, Near Dak Bunglow, Doda, Jammu & Kashmir. Pin-182202 | Zonal Head Mr. Rajesh Gupta 9419139852 email:[email protected] |
| Jammu North 2 | 01992-270367 | [email protected] | Zonal Office Near Sanson Petrol Pump, Domail Udhampur-182101. | Zonal Head Mr. Anokh Singh 9419103101 email:[email protected] |
| Jammu West | 01962-253060 01962- 253454 | [email protected] | Zonal Office Muradpur, Rajouri, J&K- 185131 | Zonal Head Mr. Rajesh Dubey 7006678594 email: [email protected] |
| Ladakh | 01982-252023 01982- 252130 | [email protected] | Zonal Office Opposite Tourist Information Centre, Main Bazaar, Leh | Zonal Head Mr. Tsewang Dorjai 9419181281 email:[email protected] |
| Delhi | 0124-4715800 | [email protected] | Zonal Office Plot 132-134, Sector 44 Gurgaon | Zonal Head Mrs. Kirti Sharma 7840070010 email:[email protected] |
| Mumbai | 022-26384200 022- 26384100 | [email protected] | Zonal Office National Business Centre 1st & 2nd Floor, Bandra Kurla Complex Bandra East Near Asian Heart Hospital Besides JSW 4000051 | Zonal Head Mr. Rajesh Malla Tikoo 9419259771 email: [email protected] |
Address of Principal Nodal Officer of the Bank
Name: Mrs. Rajni Saraf Address: Office of the President, Corporate Headquarters Srinagar. Ph: 0194-2502648 9999822908 Email: [email protected]
Address and Area of Operation of Nodal Officers under Banking Ombudsman
Scheme
| Address / details of the Nodal Officer under B.O.Scheme | Contact No. | Nodal Officer | |
|---|---|---|---|
| Mr. Abdul Samad Mir Assistant Vice President (S&C J&K and Ladakh) The Jammu & Kashmir Bank Ltd Zonal Office Rail Head Complex Jammu | 0191-2471899 9419119997 | [email protected] | Union Territories of J & K and Ladakh |
| Mr. Vinod Kumar Sharma Vice President (S&C Rest of India) The Jammu & Kashmir Bank Ltd Zonal Office, Plot No. 132-134 Sector-44, Gurgaon (Haryana)- 122002 | 0124-4715800 9867834443 | [email protected] | Rest of India. |
Address of Internal Ombudsman of the Bank
Mr. Suresh C Sharma Address: Office of the Internal Ombudsman, Corporate Headquarters Ph: 9419258147 Email: [email protected] , M.A.Road Srinagar, (J&K) 190001
Postal Address (Card Issuing Bank)
The Jammu And Kashmir Bank Ltd, Digital and Alternate Channels, Corporate Headquarters, M. A. Road, Srinagar-190001. (J&K) India