CustomerCareLink
J&K Bank Customer Care No. 1800 890 2122

J&K Bank Customer Care No. 1800 890 2122

Organisation: J&K Bank

Toll free Numbers:
18008902122(Customer Care/E-banking)
18001800234(Another Customer Support Number)
All India Numbers:
01942481999(Customer Care)
01942713333(ATM HelpDesk )
01942486424(Debit/Credit Cards Queries)
01942481936(Inbound International Voice Services)
01942481953(Loss Of Card)
01942479181(Another No. For ATM Helpdesk)
Website:
https://www.jkbank.com/
Emails:
(Customer Service)
(Mobile Banking Queries)
(ATM Helpdesk)
Socials:
Important Links:
IVRS Menu 1800 890 2122
Press 1: Hindi/ Urdu
Press 2: Kashmiri
Press 3: English
After selecting language
Press 1: To report lost or test of your card
Press 2: For account information
Press 3: For enquiry related to product and deposit etc
Press 4: For services related to pension information or electricity bill etc
Press 5: To change language
Press 0: To speak to our representative
For Customer Services
ServicesContact No.
Contact Centre18008902122
Customer Care0194-2481999
E-banking / Mobile banking / UPI18008902122
ATM Helpdesk0194-2713333
Debit/Credit Cards18008902122 (Toll Free), 0194-2482463, 0194-2486424
Inbound International Voice Services0194 2713434, 0194 2713435 0194 2481936
NEFT Services0194-2502674

Mr. Rajesh Kumar Chhibber Address: The Jammu & Kashmir Bank Ltd. Corporate Headquarters M.A Road Srinagar, J&K , India Phone : 0194-2481900, Fax: 0194-2481902 Jammu Phone No's: 0191-2471020 Fax: 0191-2471999
M A Road Srinagar 190 001 Jammu & Kashmir
Grievance Redressal
You can contact nodal officers of your zone, the contact deatils are given below:
Nodal Officers
Address and Area of Operation of Nodal Officers of the Bank for resolution of Customer Grievances
ZoneAddress details of Nodal OfficerNodal Officer - Zonal Head
SrinagarZonal Office M.A Road Srinagar 190001(J&K) Phone(LL): 0194-2471042 0194-2452658, 0194-2471723, 0194-2484008. Email: [email protected]Mr. Shabir Ahmad Bhat email: [email protected] 7006512854
BudgamZonal Office Industrial Estate Zainakote, Srinagar 190012(J&K) Phone(LL): 0194-2497735, 0194-2497736, 0194-2497734 Email: [email protected]Mr. Sajad Hussain Malik email: [email protected] 9819263336
BaramullaZonal Office Amargarh, Sopore 193201(J&K) Phone(LL): 01954-223595, 01954-223596. Email: [email protected]Mr. Arshad Hussain Dar email: [email protected] 8493083821
PulwamaZonal Office J&K Bank Building Pulwama 192301(J&K) Phone(LL): 01933-241204, 01933-242226 Email: [email protected]Mr. Tariq Ali email: [email protected] 9906664848
AnantnagZonal Office Bakshiabad, Anantnag 192101 (J&K) Phone(LL): 01932-2227340 Email:[email protected]Mr. Tasaduq Ahmad Dar email: [email protected] 9596355066
JammuZonal Office Rail Head Complex Jammu Phone(LL):0191-247102 -25 Email: [email protected]Mr. Rajesh Dubey email: [email protected] 7006678594
KathuaZonal Office Kathua Near Forest Protection Office Hatli Morh Kathua 184102 Phone(LL): 01922-234663 Email: [email protected]Mr. Sanjeev Kumar email: [email protected] 9419163062
DodaZonal Office Khan's Plaza, Near Dak Bunglow, Doda, Jammu & Kashmir. Pin-182202 Phone(LL):01996-233589 Email: [email protected]Mr. Fayaz Ahmad Bhat email: [email protected] 9945477795
UdhampurZonal Office Near Sanson Petrol Pump, Domail Udhampur-182101. Phone(LL):01992-270367 Email: [email protected]Mr. Rajesh Gupta email: [email protected] 9419139852
RajouriZonal Office Muradpur, Rajouri, J&K- 185131 Phone(LL): 01962-253060, 01962-253454 Email: [email protected]Mr. Satish Kumar email: [email protected] 9419165522
LadakhZonal Office Opposite Tourist Information Centre, Main Bazaar, Leh Phone(LL):01982-252023, 01982-252130 Email: [email protected]Mr. Dorjey Angchuk email: [email protected] 9596858918
DelhiZonal Office Plot 132-134, Sector 44 Gurgaon Phone(LL): 0124-4715800 Email: [email protected]Mr. Rakesh Magotra email: [email protected] 9419191974
MumbaiZonal Office National Business Centre 1st & 2nd Floor, Bandra Kurla Complex Bandra East Near Asian Heart Hospital Besides JSW 4000051 Phone(LL):022-26384200, 022-26384100 Email: [email protected]Mr. Raja Zaffer Khan email: [email protected] 7889953245
Principal Nodal Officer of the Bank
Mr. Narjay Gupta Contact No: 0194-2502648 email: [email protected] Address: Office of the General Manager, Corporate Headquarters Srinagar.

Nodal Officer under B.O.Scheme
Covered AreaAddress / details of the Nodal Officer under B.O.Scheme
Union Territories of J & K and LadakhMr. Vinod Kumar Sharma Deputy General Manager (S&C J&K and Ladakh) The Jammu & Kashmir Bank Ltd Zonal Office Rail Head Complex Jammu Phone: 0191-2471899 9867834443 email: [email protected]
Rest of India.Mrs. Kirti Sharma Deputy General Manager (S&C Rest of India) The Jammu & Kashmir Bank Ltd Zonal Office, Plot No. 132-134 Sector-44, Gurgaon (Haryana)- 122002 0124-4715800 7840070010 email: [email protected]
Address of Internal Ombudsman of the Bank
Mr. Rajendra Kumar Nehra email: [email protected] Address: Office of the Internal Ombudsman, Corporate Headquarters, M.A.Road Srinagar, (J&K) 190001 In case of complaints regarding Digital Banking Transactions, or you are not satisfied with the resolution, contact : Address & Area of Operation of RBI Ombudsmen

Incharge ATM Helpdesk
Mr. Irfan Kawoos Address: First Floor, Air India Building, Opposite Sher-i-Kashmir Park, Residency Road, Srinagar - 190001, India
Grievance Nodal Officer For Debit/Credit Cards
Mr. Towfeeq Ahmad Contact No.: 0194-2502685 Email: [email protected]
Aadhaar Complaints Escalation Matrix
ZoneEDP Incharge NameEDP Incharge Mobile No.EDP Incharge Email Id
Level - 1
DelhiNadia Ishtiyaq7503554372[email protected] [email protected]
Jammu Central 1Sanjeev Singh9419189208[email protected] [email protected]
Jammu Central 2Gourav Gupta7051015600[email protected] [email protected]
Jammu North-1Ashish Arora9906060868[email protected]
Jammu North-2Sanjay Gupta9958661422[email protected]
Jammu WestAehajaz Ahmed9906968022[email protected]
Kashmir Central 1Mir Naveed Iqbal7006380422[email protected]
Kashmir Central 2Peerzada Ummer Ashraf7006565119[email protected] [email protected]
Kashmir NorthMr Sheikh Shoaib9596226147[email protected] [email protected]
Kashmir South 1Waseem Ahmad9906577998[email protected]
Kashmir South-2Mir Arief9419042744[email protected] [email protected]
LadakhMr. Tsewang Dorje9419269536[email protected]
MumbaiSyed Zeeshan Ali9906380110[email protected] [email protected]
Level - 2
Kiosk TeamQamar Mushtaq9858941356[email protected]
Kiosk TeamMasooma Maqbool9797866644[email protected]
Kiosk TeamZubair Siraj9871117358[email protected]
Level - 3
Project Management TeamQazi Kamil9622510797[email protected]

Forms Center
Chairman & Managing Director
Mr. Rajesh Kumar Chhibber Address: The Jammu & Kashmir Bank Ltd. Corporate Headquarters M.A Road Srinagar, J&K , India Phone : 0194-2481900, Fax: 0194-2481902 Jammu Phone No's: 0191-2471020 Fax: 0191-2471999
Registered/Corporate Office
M A Road Srinagar 190 001 Jammu & Kashmir