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J&K Bank Customer Care No. 1800 890 2122

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J&K Bank customer care number is 18008902122. Get J&K Bank toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 890 2122

    Customer Care/E-banking

  • 1 800 180 0234

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About

J&K Bank is a public sector bank headquartered in Srinagar, Jammu & Kashmir, providing a wide range of banking and financial services across India. It offers retail banking, corporate banking, and electronic banking services to millions of customers. For banking inquiries, complaints, or support, customers can reach J&K Bank customer care using the contact details below.

Email addresses

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IVRS Menu 1800 890 2122

Press 1: Hindi/ Urdu
Press 2: Kashmiri
Press 3: English

After selecting language

Press 1: To report lost or test of your card
Press 2: For account information
Press 3: For enquiry related to product and deposit etc
Press 4: For services related to pension information or electricity bill etc
Press 5: To change language
Press 0: To speak to our representative

For Customer Services

Services Contact No.
Contact Centre 18008902122
Customer Care 0194-2481999
E-banking / Mobile banking / UPI 18008902122
ATM Helpdesk 0194-2713333
Debit/Credit Cards 18008902122 (Toll Free), 0194-2482463, 0194-2486424
Inbound International Voice Services 0194 2713434, 0194 2713435 0194 2481936
NEFT Services 0194-2502674
NEFT/RTGS
Internet Banking - Retail User
Mobile banking
Complaint form for ATM transaction

Mr. Rajesh Kumar Chhibber Address: The Jammu & Kashmir Bank Ltd. Corporate Headquarters M.A Road Srinagar, J&K , India Phone : 0194-2481900, Fax: 0194-2481902 Jammu Phone No's: 0191-2471020 Fax: 0191-2471999

M A Road Srinagar 190 001 Jammu & Kashmir

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Grievance Redressal

For queries/complains and feedback, visit grievance redressal portal, or fill the given form.
You can contact nodal officers of your zone, the contact deatils are given below:

Nodal Officers

Address and Area of Operation of Nodal Officers of the Bank for resolution of Customer Grievances
Zone Address details of Nodal Officer Nodal Officer - Zonal Head
Srinagar Zonal Office M.A Road Srinagar 190001(J&K) Phone(LL): 0194-2471042 0194-2452658, 0194-2471723, 0194-2484008. Email: [email protected] Mr. Shabir Ahmad Bhat email: [email protected] 7006512854
Budgam Zonal Office Industrial Estate Zainakote, Srinagar 190012(J&K) Phone(LL): 0194-2497735, 0194-2497736, 0194-2497734 Email: [email protected] Mr. Sajad Hussain Malik email: [email protected] 9819263336
Baramulla Zonal Office Amargarh, Sopore 193201(J&K) Phone(LL): 01954-223595, 01954-223596. Email: [email protected] Mr. Arshad Hussain Dar email: [email protected] 8493083821
Pulwama Zonal Office J&K Bank Building Pulwama 192301(J&K) Phone(LL): 01933-241204, 01933-242226 Email: [email protected] Mr. Tariq Ali email: [email protected] 9906664848
Anantnag Zonal Office Bakshiabad, Anantnag 192101 (J&K) Phone(LL): 01932-2227340 Email:[email protected] Mr. Tasaduq Ahmad Dar email: [email protected] 9596355066
Jammu Zonal Office Rail Head Complex Jammu Phone(LL):0191-247102 -25 Email: [email protected] Mr. Rajesh Dubey email: [email protected] 7006678594
Kathua Zonal Office Kathua Near Forest Protection Office Hatli Morh Kathua 184102 Phone(LL): 01922-234663 Email: [email protected] Mr. Sanjeev Kumar email: [email protected] 9419163062
Doda Zonal Office Khan's Plaza, Near Dak Bunglow, Doda, Jammu & Kashmir. Pin-182202 Phone(LL):01996-233589 Email: [email protected] Mr. Fayaz Ahmad Bhat email: [email protected] 9945477795
Udhampur Zonal Office Near Sanson Petrol Pump, Domail Udhampur-182101. Phone(LL):01992-270367 Email: [email protected] Mr. Rajesh Gupta email: [email protected] 9419139852
Rajouri Zonal Office Muradpur, Rajouri, J&K- 185131 Phone(LL): 01962-253060, 01962-253454 Email: [email protected] Mr. Satish Kumar email: [email protected] 9419165522
Ladakh Zonal Office Opposite Tourist Information Centre, Main Bazaar, Leh Phone(LL):01982-252023, 01982-252130 Email: [email protected] Mr. Dorjey Angchuk email: [email protected] 9596858918
Delhi Zonal Office Plot 132-134, Sector 44 Gurgaon Phone(LL): 0124-4715800 Email: [email protected] Mr. Rakesh Magotra email: [email protected] 9419191974
Mumbai Zonal Office National Business Centre 1st & 2nd Floor, Bandra Kurla Complex Bandra East Near Asian Heart Hospital Besides JSW 4000051 Phone(LL):022-26384200, 022-26384100 Email: [email protected] Mr. Raja Zaffer Khan email: [email protected] 7889953245
Principal Nodal Officer of the Bank
Mr. Narjay Gupta Contact No: 0194-2502648 email: [email protected] Address: Office of the General Manager, Corporate Headquarters Srinagar.

Nodal Officer under B.O.Scheme

Covered Area Address / details of the Nodal Officer under B.O.Scheme
Union Territories of J & K and Ladakh Mr. Vinod Kumar Sharma Deputy General Manager (S&C J&K and Ladakh) The Jammu & Kashmir Bank Ltd Zonal Office Rail Head Complex Jammu Phone: 0191-2471899 9867834443 email: [email protected]
Rest of India. Mrs. Kirti Sharma Deputy General Manager (S&C Rest of India) The Jammu & Kashmir Bank Ltd Zonal Office, Plot No. 132-134 Sector-44, Gurgaon (Haryana)- 122002 0124-4715800 7840070010 email: [email protected]
Address of Internal Ombudsman of the Bank
Mr. Rajendra Kumar Nehra email: [email protected] Address: Office of the Internal Ombudsman, Corporate Headquarters, M.A.Road Srinagar, (J&K) 190001 In case of complaints regarding Digital Banking Transactions, or you are not satisfied with the resolution, contact : Address & Area of Operation of RBI Ombudsmen

Incharge ATM Helpdesk

Mr. Irfan Kawoos Address: First Floor, Air India Building, Opposite Sher-i-Kashmir Park, Residency Road, Srinagar - 190001, India

Grievance Nodal Officer For Debit/Credit Cards

Mr. Towfeeq Ahmad Contact No.: 0194-2502685 Email: [email protected]

Aadhaar Complaints Escalation Matrix

Zone EDP Incharge Name EDP Incharge Mobile No. EDP Incharge Email Id
Level - 1
Delhi Nadia Ishtiyaq 7503554372 [email protected] [email protected]
Jammu Central 1 Sanjeev Singh 9419189208 [email protected] [email protected]
Jammu Central 2 Gourav Gupta 7051015600 [email protected] [email protected]
Jammu North-1 Ashish Arora 9906060868 [email protected]
Jammu North-2 Sanjay Gupta 9958661422 [email protected]
Jammu West Aehajaz Ahmed 9906968022 [email protected]
Kashmir Central 1 Mir Naveed Iqbal 7006380422 [email protected]
Kashmir Central 2 Peerzada Ummer Ashraf 7006565119 [email protected] [email protected]
Kashmir North Mr Sheikh Shoaib 9596226147 [email protected] [email protected]
Kashmir South 1 Waseem Ahmad 9906577998 [email protected]
Kashmir South-2 Mir Arief 9419042744 [email protected] [email protected]
Ladakh Mr. Tsewang Dorje 9419269536 [email protected]
Mumbai Syed Zeeshan Ali 9906380110 [email protected] [email protected]
Level - 2
Kiosk Team Qamar Mushtaq 9858941356 [email protected]
Kiosk Team Masooma Maqbool 9797866644 [email protected]
Kiosk Team Zubair Siraj 9871117358 [email protected]
Level - 3
Project Management Team Qazi Kamil 9622510797 [email protected]

Chairman & Managing Director

Mr. Rajesh Kumar Chhibber Address: The Jammu & Kashmir Bank Ltd. Corporate Headquarters M.A Road Srinagar, J&K , India Phone : 0194-2481900, Fax: 0194-2481902 Jammu Phone No's: 0191-2471020 Fax: 0191-2471999

Registered/Corporate Office

M A Road Srinagar 190 001 Jammu & Kashmir

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Frequently asked questions

  • What is J&K Bank customer care number?

    J&K Bank customer care number is 01942481999. You can call this number for general banking queries and assistance.

  • What is J&K Bank toll free number?

    The J&K Bank toll free number is 18008902122. Use this toll‑free line for e‑banking, account support, and other banking services.

  • What is J&K Bank email id for complaints?

    You can email J&K Bank at [email protected] for customer service queries, or [email protected] for mobile banking issues.

  • How to contact J&K Bank customer care?

    You can contact J&K Bank customer care by calling 18008902122 (toll‑free) or 01942481999, emailing [email protected], or reaching out via their Facebook, Twitter, Instagram, YouTube, and LinkedIn profiles.

  • Does J&K Bank have WhatsApp support?

    J&K Bank does not currently provide WhatsApp support. Customers should use phone, email, or the bank’s website for assistance.

  • How to file a complaint with J&K Bank?

    To file a complaint with J&K Bank, you can email [email protected], call 18008902122, or use the grievance portal at https://www.jkbank.com/others/common/grievance.php.

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