Jawaharlal Nehru Port Authority (JNPA) customer care number is 1800228282. Get Jawaharlal Nehru Port Authority (JNPA) toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 180 022 8282
JNPA Helpline, 8am - 8pm
About
Jawaharlal Nehru Port Authority (JNPA) is India's leading container port authority, headquartered in Mumbai, Maharashtra. It operates the largest maritime cargo terminal in the country, handling millions of tonnes of cargo annually. For shipping queries and other assistance, customers can reach Jawaharlal Nehru Port Authority (JNPA) customer care using the contact details below.
Email addresses
- [email protected]
For General Query
Departmentwise Contacts
| Sr No. | Department Name | Name/Designation | Contact No. |
|---|---|---|---|
| 1 | Administration Department | Shri. Sagar Gurav Manager (Admin) | 8208559825 , 022-67814603 |
| Shri. Mukund Dongare Dy Manager (Marketing) | 9819771640 , 022-67814617 | ||
| 2 | Finance Department | Shri Narendra Vinchi Manager (Finance) | 9820421245 |
| Shri Sandip Virnarayan Sr. Manager (Finance) | 9404688466 | ||
| 3 | Marine Department | Capt. Shashikant Jadhav Harbour Master (Marine Dept.) | 9819494007 |
| 4 | Traffic Department Container Road Traffic Outside Port | Shri. S.K. Kulkarni Dy. General Manager | 9833624394 |
| 5 | Traffic Department Direct Port Delivery (DPD) & Port Driving Permit (PDP) | Shri. M.M. Gujela Asst. Manager | 9833112247 |
| Shri. R.H. Mahadik Manager | 9930308884 | ||
| DPD Special Desk Special Desk | 022-67814633, 022-67814185 | ||
| 6 | Mechanical & Electrical Engineering Department | Shri. Milind Chimote Dy. General Manager (Materials) | 022-27245001 |
| 7 | Port Project & Development / Special Economic Zone | SHRI. V. G. Gharat Dy. General Manager (PPD-I) | 022-27244162 |
| 8 | Private Terminals - Details Of Nodal Officers | Shift Manager Customer | 022-62971033 ,8657858821 |
| DP World ( NSICT & NSIGT) Customer Care Documentaon | 9819964632 , 8879624607 | ||
| PSA – BMCTPL Shift Duty Manager | 7400066861 | ||
| Shri. Hari Kadam Liquid Berth – BPCL | 9049271699 ,022-27240835 |
Department General Manager Contact Details
| Sr No. | Name | Designation | Contact No. | Fax No. | |
|---|---|---|---|---|---|
| 1 | Smt. Manisha Jadhav | General Manager (Admin.) And Secretary | 022-27244021, 022-27244020, 022-27473101 (Residence) | [email protected] | 022-27242233 |
| 2 | Shri. Niteen M. Borwankar | Chief General Manager (Mechl. And Elecl.) And Ceo-Sez | 022-27244181, 022-27244180, 022-27564505 (Residence) | [email protected] | 022- 27242218 |
| 3 | Shri. G. K. Das | General Manager (Finance) | 022-27244087 | [email protected] | 022-27244080 |
| 4 | Shri. Girish Thomas | General Manager (Traffic) | 022-27244191 | [email protected] | |
| 5 | Dr. G. Vaidyanathan | Chief General Manager (PpAnd D) | 022-27242326, 022-27244178 | [email protected] | 022-27244156 |
| 6 | Capt. Balasaheb V. Pawar | Dy. Conservator (Marine) | 022-27244171 | [email protected] | 022-27244170 |
| 7 | Shri. Vs Babaram | Dy. General Manager (Liquid Berth And Swb IAnd Ii) | 022-27244671 | [email protected] | 022-27244686 |
| 8 | Shri. Anil Chopade | Dy. General Manager (Utility Services) | 022-27244196, 022-27242328 | - | 022-27244195 |
| 9 | Shri. Suhas Kamtikar | Dy. General Manager (Ms) | 022-72244138, 022-67814138 | [email protected] | 022-67814135 |
| 10 | Shri. Pankaj Kamal | Dy. General Manager (Finance) | 022-27244087 | [email protected] | |
| 11 | Shri. Ng Akode | Dy. General Manager (Main Container Berth) | 022-27245003 | [email protected] | 022-27245060 |
| 12 | Dr. Varsha Yadav | Sr. Dy. Chief Medical Officer | 022-27473565, 022-27473552 (R) | [email protected] | |
| 13 | Shri. M. P. Chimote | Dy. General Manager (MAnd P) | 022-27245001 | [email protected] | 022-27244180 |
| 14 | Shri. V. G. Gharat | Dy. General Manager I (PpAnd D) | 022-27244162 | [email protected] | |
| 15 | Smt. Ambika Singh | Sr. Manager (Mktg) | 022-27244077 | [email protected] |
Department Head Contact Details
| Sr No. | Name | Designation | Contact No. | |
|---|---|---|---|---|
| 1 | Shri Unmesh Sharad Wagh, IRS | Chairman, Jawaharlal Nehru Port Authority | 022-66165604 | [email protected] |
| 2 | Shri Bhushan Kumar | Joint Secretary Ministry Of Ports, Shipping And Waterways, Ministry Of Shipping, Govt. Of India | 011-23711499(O) | [email protected] |
| 3 | Shri Sanjay Sethi, IAS | Additional Chief Secretary (Transport And Ports), Govt. Of Maharashtra | 022-22025009 | [email protected] |
| 4 | Shri Akhlaque Ahmed | Chief Freight Transportation Manager, Central Railway | 022-22612402 022-22612354 (Fax) | [email protected] |
| 5 | CMDE Sandeep Singh Sarna | Naval Officer-in-charge (Mah), Indian Navy | 022-22661105 022-22660247 (Fax) | [email protected] |
| 6 | Shri Rajesh Pandey | Chief Commissioner Of Customs, Mumbai | 022-27242393 022-22660247 (Fax) | [email protected] |
| 7 | Shri Dinesh K. Patil | President, Jnpt Kamgar Ekta Sanghatana, Jn Port Authority | 022-27244501 022-22660247 (Fax) | [email protected] |
| 8 | Shri Ravindra R. Patil | General Secretary, Jnpt Workers Union, JN Port Authority | 022-27244123 022-22660247 (Fax) | [email protected] |
Other Officers Contacts
| Sr No. | Name | Designation | Contact No. | Fax No. |
|---|---|---|---|---|
| 1 | Shri Unmesh Sharad Wagh Irs | Chairman | 022-27242219, 022-67472742 | 022-27241592 |
| 2 | Ps To Chairman | Chairman's Secretariat | 022-27244002, 022-27244000 | 022-27242335 |
| 3 | Chairman Office | Chairman's Secretariat | 022-27244003 | |
| 4 | Pa To Cvo | Office Of Cvo | 022-27244152 | |
| 5 | Shri Ashok V. Jagtap Deputy Cvo | Cvo Secretariat | 022-27244061 |
Customer Grievance Cell
Level 1
Anyone can give a complaint in writing or orally to the Chief Vigilance Officer. List of Vigilance Officers in JNPA:
List of Vigilance Officers in JNPA:
Toll Free No. 18004190281
| Sl. No. | Name of Officer | Designation | Contact No. | E-mail Id |
|---|---|---|---|---|
| 1 | Shri. Vidyadhar A Malegaonkar, IRTS | Chief Vigilance Officer | 022-27244151 | [email protected] |
| 2 | Shri. Ashok V. Jagtap | Dy. Chief Vigilance Officer | 022-27244061 | [email protected] |
| 3 | Shri. Swapnil G Pokulwar | Manager | 022-27244063 | [email protected] |
| 4 | Shri. Kishor R. Thul | Dy. Manager | 022-27244652 | [email protected] |
| 5 | Shri. Sunil K. Mathew | Dy. Manager | 022-27244651 | [email protected] |
| 6 | Shri. Balasaheb S. Nikam | Dy. Manager | 022-27244065 | [email protected] |
Level 2
For any complaint or grievance related to trade, you can write to us or the concerned trade body at the below mentioned e-mail ids:
| Sr No. | Name of the trade body | E-mail id |
|---|---|---|
| 1 | NhavaSheva Free Port Terminals (NSFT) | [email protected] |
| 2 | Nhava Sheva International Container Terminal (NSICT) | [email protected] |
| 3 | Gateway Terminal (India) Pvt. Ltd. (GTI) | [email protected] |
List Of Shipping Agencies Registered
List Of Ports Connected
Offices Contacts Details
| Sr No. | Office Name | Address |
|---|---|---|
| 1 | Admin Office | Jawaharlal Nehru Port Authority Admin Building, Sheva, Uran, Raigad - 400 707 |
| 2 | Mumbai Office | Jawaharlal Nehru Port Authority, 1502, Express Tower, Nariman Point, Mumbai - 400021 |
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Frequently asked questions
What is Jawaharlal Nehru Port Authority (JNPA) customer care number?
Jawaharlal Nehru Port Authority (JNPA) customer care number is 1800228282. You can call this toll‑free number for inquiries related to port services, shipments, and general assistance.What is Jawaharlal Nehru Port Authority (JNPA) toll free number?
The toll‑free number for Jawaharlal Nehru Port Authority (JNPA) is 1800228282. It is available from 8 am to 8 pm for all customer queries.What is Jawaharlal Nehru Port Authority (JNPA) email id for complaints?
You can send complaints to Jawaharlal Nehru Port Authority (JNPA) at [email protected].How to contact Jawaharlal Nehru Port Authority (JNPA) customer care?
Customers can contact Jawaharlal Nehru Port Authority (JNPA) via the toll‑free number 1800228282, email [email protected], visit their website https://www.jnport.gov.in/, or reach out through their social media channels on Facebook, X (Twitter), YouTube, Instagram, and LinkedIn.Does Jawaharlal Nehru Port Authority (JNPA) have WhatsApp support?
Jawaharlal Nehru Port Authority (JNPA) does not currently offer WhatsApp support. Customers should use phone, email, or the website for assistance.How to file a complaint with Jawaharlal Nehru Port Authority (JNPA)?
To file a complaint, you can email [email protected], call the toll‑free number 1800228282, or use the grievance toll‑free number 18004190281 mentioned on the JNPA website.
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