JC Penney Customer Care

If you have any query related to return or exchanged you can call customer care at +1-800-442-7902.

If you can return or exchanged a product you can do within 60 days of the original purchase date.

Refunds take 3- 4 days to post to your account from the day the merchandise was received.

Refunds will be issued on the original form of payment .

Refunds to a third party credit card, contact your financial institution it takes 7-10 days .