Skip to content
jcrew.com logo

J.Crew Customer Care

www.jcrew.com

Contact J.Crew Customer Care customer care. Get J.Crew Customer Care email id, helpline, complaint details, address & support info.

About

J.Crew is an American fashion retailer that designs, markets, and sells apparel, accessories, and home furnishings, headquartered in New York City. The company operates both online and through a network of retail stores worldwide, offering a range of classic and contemporary styles. For product inquiries, returns, and other support, customers can reach J.Crew customer care using the contact details below.

Important Links

Contact details
Customer Service
Returns & Exchanges
Shipping & Handling

US Orders Support

Email: [email protected] +1 800 562 0258 (7am-11:59pm ET) Twitter (Twitter Support, Mon-Fri, 8am-11:59pm ET)

Looking for a J.Crew Stylist?

Email: [email protected] +1 800 261 7422.

Global Orders Support

Email: [email protected] (Same For All)

Country Contact No.
Canada +1 800-205-7960 +1 434-385-5775 +1 866-739-5942
United Kingdom +44-0808-234-3686
Hong Kong +852 800 96 2399
France +33 0800 901 718
Canada +1 800 205 7960

AT&T direct toll-free service dialing codes for Japan Japan (JT) 00 441111, Japan (IDC) 00 6655111, Japan (KDDI) 00 539111. Email: [email protected] (For Order Inquiry)

Corporate Partnerships

Follow on social media

Frequently asked questions

  • How to contact J.Crew customer care?

    You can contact J.Crew customer care by calling +1 800 562 0258 (US), emailing [email protected], or visiting the support portal at https://www.jcrew.com/in/help/contact-us. They are also reachable via their social media channels on Facebook, Twitter, Instagram, YouTube, LinkedIn, and Pinterest.
  • Does J.Crew have WhatsApp support?

    J.Crew does not currently offer WhatsApp support. Customers can use phone, email, or the online support portal for assistance.
  • How to file a complaint with J.Crew?

    To file a complaint with J.Crew, email [email protected] or call +1 800 562 0258. You can also use the contact form on their support portal at https://www.jcrew.com/in/help/contact-us for detailed issue submission.

Found something incorrect or out of date?

Report this listing