Contact Jetstar Customer Care. Get Jetstar Customer Care email id, helpline, complaint details, address & support info.
About
Jetstar Japan is a low‑cost airline subsidiary of Jetstar Airways, operating domestic and regional flights across Japan and neighboring countries. It serves millions of passengers each year with affordable air travel options. For booking, flight changes, and other queries, customers can reach Jetstar customer care using the contact details below.
Address
| Jetstar Airways (Australia) | PO Box 4713, Melbourne, VIC 3001, Australia |
|---|---|
| Jetstar Asia (Singapore) | Singapore Changi Airport T1, PO Box 323, Singapore 918144 |
| Jetstar Japan | Narita International Airport Terminal 3, Narita, Chiba, 282-0006, Japan |
Important links
Support Hours
7 days a week from 8:00 am - 8:00 pm
Contact Numbers
| Australia | |
|---|---|
| 131 538 | charges apply, Monday to Sunday |
| Cambodia | |
| Phnom Penh | |
| +855 23 220 909 | Monday to Saturday 8.00am to 6.00pm (local time) |
| +613 9645 5999 | charges apply, Monday to Sunday |
| Siem Reap (Angkor Wat) | |
| +855 63 964 388 | Monday to Saturday 8.00am to 6.00pm (local time) |
| +613 9645 5999 | charges apply, Monday to Sunday |
| China | |
| Mainland China | |
| 4001 201 260 | charges apply, Monday to Sunday |
| +613 9645 5999 | charges apply, Monday to Sunday |
| Hong Kong SAR | |
| +852 3192 7451 | charges apply, Monday to Sunday |
| +613 9645 5999 | charges apply, Monday to Sunday |
| Taiwan | |
| +00801 852 015 | charges apply, Monday to Sunday in English |
| +613 9645 5999 | charges apply, Monday to Sunday in English |
| Fiji | |
| 008 002 171 | Monday to Sunday |
| +613 9645 5999 | charges apply, Monday to Sunday |
| Indonesia | |
| +613 9645 5999 | charges apply, in English, Monday to Sunday |
| Japan | |
| 0570 550 538 | press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time) |
| 050 3163 8538 | calling from a PHS device, charges apply, Monday to Sunday 9.00am to 9.00pm (local time) |
| Malaysia | |
| 1800 813 090 | charges apply, Monday to Sunday |
| +613 9645 5999 | charges apply, Monday to Sunday |
| Myanmar | |
| +95 9 42111 6662 +95 9 42111 6663 | Monday to Friday, 9.00am to 5.00pm (local time) |
| New Zealand | |
| +64 9975 9426 | charges apply, Monday to Sunday |
| 0800 800 995 | toll free from local landlines only, Monday to Sunday |
| Philippines | |
| 1800 1611 0280 | charges apply, in English, Monday to Sunday |
| +613 9645 5999 | charges apply, in English, Monday to Sunday |
| +632 8 396 6940 (Press 2) +63919 078 2673 +63977 240 2091 | Monday to Friday (Reservations: 08:30am-05:30pm, Ticketing: 08:30am-05:00pm) |
| Singapore | |
| +65 6499 9702 | charges apply, in English, Monday to Sunday |
| Thailand | |
| 66 2267 5125 | charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time) |
| 001 800 611 2957 | toll free, phone must be connected to CAT network, in English, Monday to Sunday |
| +613 9645 5999 | charges apply, in English, Monday to Sunday |
| USA | |
| 1866 397 8170 | toll free, in English, Monday to Sunday |
| +613 9645 5999 | charges apply, in English, Monday to Sunday |
| Vietnam | |
| 121010020 | Mobifone Corporation Network, Mon-Sun (toll-free, English only) |
| 12280015 | Viettel Group Network, Mon-Sun (toll-free, English only) |
| 120852212 | VNPT/ Vinaphone Network, Mon-Sun (toll-free, English only) |
| Other Countries and Regions | |
| +613 9645 5999 | charges apply, Monday to Sunday |
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Frequently asked questions
What is Jetstar head office address?
The head office of Jetstar is located at PO Box 4713, Melbourne, VIC 3001, Australia.How to contact Jetstar customer care?
You can contact Jetstar customer care via the website https://www.jetstar.com, through their social media channels on Facebook, Twitter, Instagram, and YouTube, or by calling the regional phone numbers listed in the contact numbers section for each country.Does Jetstar have WhatsApp support?
Jetstar does not currently offer WhatsApp support.How to file a complaint with Jetstar?
To file a complaint with Jetstar, you can use the "Complaints and Compliments" form at https://www.jetstar.com/au/en/contact-us/complaints-and-compliments or contact the regional support numbers listed in the contact numbers section.
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