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Jio Payment Bank Toll Free No. 1800 890 7070

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Jio Payment Bank customer care number is 18008907070. Get Jio Payment Bank toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 890 7070

    For Customer Support, 9am-9pm, All days

  • 1 800 891 9999

    Alternate Customer Support, 9am-9pm, All days

  • 1930

    For Online Financial Fraud

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About

Jio Payments Bank is a digital payments bank in India, headquartered in Navi Mumbai, Maharashtra. It offers mobile wallet, UPI and other digital banking services to customers across the country. For banking queries, customers can reach Jio Payments Bank customer care using the contact details below.

Email addresses

Address

Dhirubhai Ambani Knowledge City, Building 25, 1st Floor, A Wing, Kopar Khairane, Navi Mumbai, Maharashtra - 400709

Important links

IVRS Menu : 1800 891 9999

First select your preferred language

Prees 1- For bank or wallet related query
Prees 2- For jio pay related query

After pressing any number, please enter your register mobile number.

For Unauthorised Transactions

Step 1

To report unauthorised transactions on your account, please contact customer care team on

Call 18008919999 and provide the details - Transaction ID,Date,Amount and Type of Transaction(NEFT/RTGS/IMPS/UPI)

Step 2

Email at [email protected] from your registered email id using the following template.
E-Mail Subject: Unauthorized Transaction Dear Jio Team, I would like to report an unauthorised transaction on my account. Details of the transaction are as follows: Customer Mobile No: Transaction ID: Transaction Date: Transaction Amount: Type of Transaction (NEFT/RTGS/IMPS/UPI): Regards, Customer Name

Step 3

You can also write via Complaint Form

Fill the mendatory details on the form and after that sent it to the nodal officers Name: Mr. David Macklow Email: [email protected] Address – Mr. David Macklow, 5th Floor, D-Wing, TC-22, Reliance Corporate Park, Ghansoli, Navi Mumbai – 400701,
Name: Mr. David Macklow Email: [email protected] Address – Mr. David Macklow, 5th Floor, D-Wing, TC-22, Reliance Corporate Park, Ghansoli, Navi Mumbai – 400701,

Grievance Redressal Procedure

Level 1

If you have any query/complaint, then you can contact at 18008907070 or email at [email protected] .
It will take 10 working days to resolve your query.

Level 2

If your query is not resolved or if you did not receive any responce, then you can contact to the Head-Customer Service. Email : [email protected]
It will take 10 working days to resolve your query.

Level 3

If your query is still not resolve or if you are not satisfy with the resolution, then you can contact to the Nodal Officer Contact : 18008907070 (9am to 9pm) Email : [email protected] Address : Dhirubhai Ambani Knowledge City, Building 25, 1st Floor, A Wing, Kopar Khairane, Navi Mumbai - 400709
It will take 10 working days to resolve your query.
You can also lodge you complaint online through RBI Ombudsman.

Frequently asked questions

  • What is Jio Payment Bank Toll Free No. 1800 890 7070 customer care number?

    The Jio Payment Bank customer care number is 18008907070. You can call this number for all banking and wallet related inquiries.

  • What is Jio Payment Bank Toll Free No. 1800 890 7070 toll free number?

    Jio Payment Bank toll free numbers are 18008907070 (primary) and 18008919999 (alternate). Both are available from 9 am to 9 pm daily.

  • What is Jio Payment Bank Toll Free No. 1800 890 7070 email id for complaints?

    You can email Jio Payment Bank at [email protected] for general queries or [email protected] for customer support.

  • What is Jio Payment Bank Toll Free No. 1800 890 7070 head office address?

    The head office is located at Dhirubhai Ambani Knowledge City, Building 25, 1st Floor, A Wing, Kopar Khairane, Navi Mumbai, Maharashtra - 400709.

  • How to contact Jio Payment Bank Toll Free No. 1800 890 7070 customer care?

    You can contact Jio Payments Bank through its toll‑free numbers (18008907070, 18008919999), email addresses ([email protected], [email protected]), the official website, and its social media channels if any are available.

  • Does Jio Payment Bank Toll Free No. 1800 890 7070 have WhatsApp support?

    No, Jio Payment Bank does not currently offer WhatsApp support for customer care.

  • How to file a complaint with Jio Payment Bank Toll Free No. 1800 890 7070?

    File a complaint by emailing [email protected], calling 18008907070, or using the online complaint form at https://www.indiacustomercare.com/sites/default/files/jpb-complaint-form_1.pdf.

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