Kenya Airways customer care number is +254-20-3274747. Get Kenya Airways toll free number, helpline, email id, complaint number & support info.
About
Kenya Airways is the flag carrier airline of Kenya, headquartered in Nairobi and operating from Jomo Kenyatta International Airport. It serves over 50 destinations across Africa, Europe, Asia, and the Middle East as a member of the SkyTeam alliance. For booking, cancellation, refund, or baggage queries, customers can reach Kenya Airways customer care using the contact details listed below.
Email addresses
- [email protected]
For global support & queries
Important links
Global Support
+254-20-3274747 (For support & queries)
+254-71-1024747 (For Enquiries)
+254-70-5474747 (Whatsapp Support)
Branch Offices (India)
| Location | Phone No. | Address | |
|---|---|---|---|
| Mumbai (Town Office) | 022-67986798 Country Manager: 022-67986701 Ticketing & Reservation: 022-67986798 Station Accountant : 022-67986711 | [email protected]@kenya-airways.com(Finance Related) | Kenya Airways PLC 215 Atrium Units 316/317, 3rd Floor, C Wing, Andheri Kurla Road, Chakala, Andheri (East), Mumbai 400 093 Office Timings: Mon-Fri : 09:30 - 17:45 Sat & Bank Holidays: 09:30-16:00 Sunday closed |
| Mumbai (Airpot Office) | 022-66859335 022-66859336 022-66859344 022-66859345 Duty Officer: 9821026835 | Customer Relations: [email protected] Duty Officers: [email protected] Operations: [email protected] Baggage: [email protected] | Airport Office Kenya Airways PLC W8-3101, Level 3 West Pier, T2 Chhatrapati Shivaji Maharaj International Airport. Mumbai - 400 099 Telefax : 022-66859340 |
| Bangalore | 080-22244761 Fax: 080-22218081 | [email protected] | Global Aviation Services Pvt. Ltd C4/C5, First Floor, Devatha Plaza 131/132, Residency Road, Bangalore 560 025 |
| Calcutta | 033-40017300 033-40017301 | [email protected] [email protected] | Ajanta Travel Pvt.Ltd, Room no 24A/2, Calcutta |
| Ahmedabad | 079-26585077 079-26586077 079-26582735 Fax: 079-26585007 | [email protected] | Ajanta Travels Pvt. Ltd 6, Harikrupa Shopping Centre Behind City Gold, Off Ashram Road Ahmedabad 380 009 |
| Cochin | 0484-2368233 0484-2350544 0484-2351091 Fax : 0484-2361467 | [email protected] | Global Aviation Services Pvt. Ltd 2A Oxford Business Centre Sreekandath Road, Cochin 682 016 |
| Chennai | 044-42959631 044-42959633 | [email protected] [email protected] | Global Aviation Services Pvt. Ltd Global House, 733, Anna Salai Chennai 600006 Fax : 044-42959656 |
| Hyderabad | 040-23240756 | [email protected] | Global Aviation Services Pvt. Ltd 5-9-58/A/203 2nd Floor Gupta Estate Basheerbagh, Hyderabad |
| Nepal | +977-14220245 +977-14252995 9841268422 Fax : +977-14221180 | [email protected] [email protected] [email protected] | President Travel & Tours Durbar Marg, Kathmandu, Nepal Ctc Person-Suchitra Gautam |
| Bangladesh | +88-02-9882273 +88-02-9882274 Fax: +88-02-9881337 | [email protected] [email protected] | National Travel Bureau Saimon Centre House 4A, Road 22 Guishan Commercial Area Dhana 1212, Bangladesh |
Head Office
Kenya Airways Head Office Airport North Road, Embakasi P.O. Box: 19002 - 00501 Nairobi, Kenya (24 Hours) Tel : +254 20-3274747 Mobile : +254 711024747
Follow on social media
Frequently asked questions
What is Kenya Airways customer care number?
Kenya Airways customer care number is +254-20-3274747 for support and general queries, and +254-71-1024747 for enquiries. You can call these numbers 24 hours a day for assistance with bookings, cancellations, and refunds.What is Kenya Airways email id for complaints?
You can email Kenya Airways at [email protected] for global support and queries, including complaints and feedback. India-specific branches also provide their own email contacts for regional support.What is Kenya Airways head office address?
Kenya Airways head office is located at Airport North Road, Embakasi, P.O. Box 19002 - 00501, Nairobi, Kenya. The head office operates 24 hours and can be reached by phone at +254 20-3274747 or mobile at +254 711024747.How to contact Kenya Airways customer care?
You can contact Kenya Airways customer care by calling +254-20-3274747, emailing [email protected], or visiting the customer help portal at kenya-airways.custhelp.com. They are also active on Facebook, Twitter, Instagram, and LinkedIn for social support.Does Kenya Airways have WhatsApp support?
Yes, Kenya Airways offers WhatsApp support at +254-70-5474747. Customers can use this number for quick enquiries and assistance through WhatsApp messaging.How to file a complaint with Kenya Airways?
To file a complaint with Kenya Airways, email [email protected] or call +254-20-3274747. You can also raise concerns through the official customer help centre at kenya-airways.custhelp.com or by reaching out on their verified social media channels.How to reach Kenya Airways in India?
Kenya Airways has branch offices in Mumbai, Bangalore, Calcutta, Ahmedabad, Cochin, Chennai, and Hyderabad. The Mumbai airport office can be reached at 022-66859335 for ticketing, reservations, and baggage-related queries.
Found something incorrect or out of date?
Report this listing