CustomerCareLink
Kerala Gramin Bank Contact No. 0497-271 7800

Kerala Gramin Bank Contact No. 0497-271 7800

Organisation: Kerala Gramin Bank

Toll free Numbers:
1930(Cyber Crime Complaints)
All India Numbers:
04972717800(Customer Support)
04832733509(For Query)
04842912400(Alternate Contact Support)
9015800400(Missed Call For Balance Enquiry)
Emails:
(For Customer Support)
(For General Query)
IVRS Menu No. 0497-2717 800
Select your preferred language.
Press 1 : For account related enquiry
Press 2 : For ATM card related services
Press 3 : For mobile app services
Press 4 : For deposit product, loan products & interest rate
Press 5 : For social security scheme
Press 6 : For other product & services
Press 7 : For registration your complain
Press 9 : To speak to customer service executive
Press 0 : To repeat the menu again
Press # : To change your IVR language
Hotlisting Of Card
By SMS: Send SMS to 9230600500 in the following Format HOTLIST <space> Last four digit of ATM Card Number.
By Mobile Banking: Click on ATM card Menu >> click Temporary Block/Unblock >> Use toggle button to block debit card usage.
Regional Offices Contacts
Sr.No.LocationPhone No.Mobile No.EmailAddress
1Ernakulam0484-25363029400999392[email protected]Coastal Towers (Karithatt), Near Samskara Jn., Pipe Line Road, Palarivattom, Ernakulam - 682025.
2Kozhikode0495-23851069400999396[email protected]Devan's Tower East Hill Road, Karaparamba, Kozhikode - 673010.
3Wayanad04936-2043099400999393[email protected]Ammus Complex, Near Ananthaveera Theatre, Main Road, Kalpetta, Wayanad - 673121.
4Malappuram0483-27396609400999397[email protected]Opposite Municipal Office, A K Road, Down Hill, Malappuram - 676505.
5Kannur 10497-27609549400999394[email protected]Kgb Towers, P.O. Pallikunnu, Kannur - 670004.
6Kannur 20497-29305929400999398[email protected]Kgb Towers, Pallikkunnu, Kannur-670004
7Kasaragod04994-2261539400999395[email protected]Tiger Hills, Door No.xii-38- c, Municipal Office Road, Kasaragod - 671121.
8Thiruvananthapuram0471-23201969400999399[email protected]KGB Towers, Bakery Junction, Thiruvananthapuram - 695033.
9Kottayam0481-23980409400999660[email protected]1st Floor, St. Thomas Arcade, Samkranthi Junction, Perumbaikkad PO Kottayam, 686016
10Thrissur0483-24468269400999400[email protected]Sun Tower, 3rd Floor, East Fort, Thrissur - 680005.
11Pathanamthitta9400999755[email protected]32/250-3, 3rd Floor Plakkilethu, CGM Building, Churulicode Junction, Pathanamthitta-689 668
12Palakkad9400999756[email protected]35/ 196/7& 8, GV Complex, Chungam, Thirunellayi, Palakkad-678004

Department Wise Contacts
S. No.Department/SectionContact No.
1Credit Wing0483-2734805
2Financial Inclusion Cell0483-2733510
3Credit Review & Monitoring0483-2736368
4Digital Banking Services Wing0497 2706225
5Financial Management Wing0483-2732637
6General Administration Wing0483-2734847
7Human Resources Wing0483-2734269
8Recruitment Cell0483-2733508
9Industrial Relations Section0483-2733506
10Information Technology Wing0483-2730179
11Inspection Wing0483-2737602
12Planning & Development Wing0483-2735145
13Recoveries & Legal Wing0483-2734925
14Risk Management & Compliance Wing0483-2733061
15Vigilance Department0483-2732070

Grievance Redressal Procedure
If you have any query/complaint , then you can contact to the Grievance Officer. Contact No.: 0483-2735145 Email: [email protected], [email protected] Address: Strategic Planning & Development Wing Kerala Gramin Bank, Head Office, KGB Towers AK Road, Uphill, Malappuram 676 505.
Officers Contacts
S. No.OfficerName/DesignationContact No.Email
1Chief Vigilance OfficerPradeep Padman General Manager0483-2733304[email protected]
2NRI CellNRI Cell9400999891[email protected]
3Chief Risk OfficerK K Rajesh N Nair General Manager0483-2733552[email protected]
4Chief Compliance OfficerK K Rajesh N Nair General Manager0483-2733552[email protected]
5Chief Grievance Redressal Officer, APYSuresh Babu R General Manager9400999931[email protected], [email protected]
6Chief Technical OfficerIndusree S General Manager0483-2734929[email protected]

Executives Officers Contact
S. No.NamePhone No.
Chairman
1Sri. C Jayaprakash0483-2734332
General Manager
2Sri. Sidharthan C0483-2733552
3Sri. Surendran V0483-2734601
4Smt. Indusree S0483-2734929
5Sri. Suresh Babu R0483-2734332
6Smt. Sreekala Sreekumar0483-2736376
7Sri. K K Rajesh N Nair0483-2734332

Head Office
Kerala Gramin Bank Towers, AK Road, Uphill, PB No. 10, Malappuram, Kerala, India, PIN. 676 505. Fax : 0483-2736987