Keshava Prabha Customer Care No. 1800 425 7379

Toll free Numbers:

18004257379(For Contact Support, 9:30am-05:30pm, Mon-Sat)

Website:

https://kpmicrofin.in/

Address

Corporate Office, Floor 3, AK Tower, Kalamassery, Kochi – 682033

Emails:

Important Links:

Grievance Redressal Procedure

Level 1 :

If you have any query/complaint, then you can contact at this Toll Free No.: 18004257379.

Your complaint will be heard with in the 7 working days.

Level 2 :

If your complaint is not resolved, then you can contact with Branch Manager or Admin Manager.

Your complaint will be heard with in the 5 working days.

Level 3 :

If you are still not satisfied by the response or if you does not receive any response, you can contact to the Grievance Redressal Officer Grievance Redressal Officer Contact : 0484-2106711 Email : [email protected] Address : Keshava Prabha Microfin Pvt Ltd, Floor 3, AK Towers, Kalamassery, Kochi- 682033

You will receive a response within 10 working days

Level 4 :

If your complaint is still not resolved by the Grievance Redressal Officer or do not receive any response within 10 working days, then you can contact to the Microfinance Institutions Network (MFIN), Through Toll Free No.: 18002700317

You can also lodge your complaint on Non Banking Financial Company (NBFC) General Manager Department of Non-Banking Supervision, Contact : 044-25361490 Email : [email protected] Reserve Bank of India, Fort Glacis, Rajaji Salai, Chennai 600001.