Kochi Metro Rail customer care number is 18004250355. Get Kochi Metro Rail toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 425 0355
For Customer Support, Mon-Sat, 6am-10pm
All India numbers
- 0 484 284 6700
Customer Support ,9:30 am-5:00 pm
About
Kochi Metro Rail Limited (KMRL), also known as Kochi Metro Rail Corporation, is a public sector company operating the Kochi Metro, a rapid transit system serving the city of Kochi in Kerala, India. The metro network spans 25 stations from Aluva to SN Junction, providing fast and eco-friendly public transport to thousands of daily commuters across Ernakulam. For fare, route, timetable, lost-and-found, or general support queries, commuters can reach Kochi Metro Rail customer care using the contact details listed below.
Email addresses
- [email protected]
For Customer Support
Important links
For Lost and Found Enquiries
1800 425 0355 (Helpline No.)
Metro Station Controller's Contact Details
| Station Name | Contact Numbers |
|---|---|
| Aluva | 7356602863 |
| Pulinchodu | 7356602864 |
| Companypadi | 7356602865 |
| Ambattukavu | 7356602866 |
| Muttom | 7356602867 |
| Kalamassery | 7356602868 |
| CUSAT | 7356602869 |
| Pathadipalam | 7356602871 |
| Edapally | 7356602874 |
| Changampuzha Park | 7356602873 |
| Palarivattom | 7356602872 |
| JLN Stadium | 7356602880 |
| Kaloor | 7356602881 |
| Town Hall | 7356602882 |
| MG Road | 7356602883 |
| Maharajas College | 7356602884 |
| Ernakulam South | 8129359444 |
| Kadavanthara | 8129457444 |
| Elamkulam | 8129538444 |
| Vyttila | 8129541444 |
| Thykoodam | 8129693444 |
| Petta | 7356888974 |
| Vadakkekotta | 7356921114 |
| SN Junction | 7356922234 |
Board Of Directors
| Name | Designation | Address |
|---|---|---|
| Shri Manoj Joshi | Chairman | Secretary, Ministry of Housing and Urban Affairs Room No.122 C, Nirman Bhavan, New Delhi – 110011 |
| Shri Loknath Behera | Managing Director | Kochi Metro Rail Ltd. 4th Floor, JLN Metro Station Kaloor, Kochi – 682017 |
| Dr. V. P. Joy | Nominee Director | Chief Secretary, Government of Kerala |
| Shri Jaideep | Nominee Director | OSD(UT) & ExOfficio Joint Secretary, Ministry of Housing and Urban Affairs Room No.001 C, Nirman Bhavan New Delhi – 110011 |
| Smt.Namita Mehrotra | Nominee Director | Director Finance, NCRTC, GatiShakti Bhaawan,INA New Delhi-110023 |
| Shri Dinesh Kumar Saini | Nominee Director | Director (Projects), Delhi Metro Rail Corporation, Metro Bhawan Fire Brigade Lane, Barakhamba Road New Delhi – 110001 |
| Shri Bishwanath Sinha IAS | Nominee Director | Additional Cheif Secretary(Finance) Government of Kerala,Government Secretariat Thiruvananthapuram-695001 |
| Shri Biju Prabhakar IAS | Nominee Director | Secretary (Transport)Govt.of Kerala, Government Secretariat Thirvananthapuram -695001 |
| Shri Bhupender Singh Bodh | Nominee Director | Nominee Director OF GOI SAG/IRSEE,ED/RE, Railway Board , New Delhi -110001 |
| Dr. Rrnu Raj IAS | Nominee Director | Director Collector Collectorate, Kakkanad Ernakulam -682030 |
| Shri Dilip Kumar Sinha | Director (Systems) | Kochi Metro Rail Ltd. 4th Floor, JLN Metro Station Kaloor, Kochi – 682017 |
| Smt. S. Annapoorani | Director (Finance) | Kochi Metro Rail Ltd. 4th Floor, JLN Metro Station Kaloor, Kochi – 682017 |
| Dr. M.P Ramnavas | Director (Projects) | Kochi Metro Rail Ltd. 4th Floor, JLN Metro Station Kaloor, Kochi – 682017 |
Corporate Office
Kochi Metro Rail Limited, 8th Floor, Revenue Tower, Park Avenue, Kochi. 682011. Kerala, India. Phone: 0484-2380980, 0484-2350355,0484-2350455, 0484-2350955, Fax: 0484-2380686
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Frequently asked questions
What is Kochi Metro Rail customer care number?
Kochi Metro Rail customer care number is 04842846700, available from 9:30 am to 5:00 pm for customer support. You can also reach them on the toll free helpline 18004250355 (Mon-Sat, 6am-10pm).What is Kochi Metro Rail toll free number?
Kochi Metro Rail toll free number is 18004250355, available Monday to Saturday from 6am to 10pm for customer support, lost-and-found enquiries, and general queries.What is Kochi Metro Rail email id for complaints?
You can email Kochi Metro Rail at [email protected] for all customer support, complaints, and general enquiries related to metro services.Where is the Kochi Metro Rail corporate office?
The Kochi Metro Rail corporate office is located at 8th Floor, Revenue Tower, Park Avenue, Kochi 682011, Kerala, India. You can also contact them by phone at 0484-2380980, 0484-2350355, 0484-2350455, or 0484-2350955.How to contact Kochi Metro Rail customer care?
You can contact Kochi Metro Rail customer care by calling 18004250355 (toll free) or 04842846700, emailing [email protected], visiting their official website kochimetro.org, or reaching out via their social media handles on Facebook, Twitter, Instagram, and YouTube.Does Kochi Metro Rail have WhatsApp support?
Kochi Metro Rail does not currently offer WhatsApp support. Customers can reach them by phone at 18004250355 or email at [email protected] for assistance.How to file a complaint with Kochi Metro Rail?
You can file a complaint with Kochi Metro Rail by emailing [email protected], calling the toll free helpline 18004250355, dialing 04842846700, or submitting the online contact form at properties.kochimetro.org/contact.
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