Konkan Railway customer care number is 02227572015. Get Konkan Railway toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 222 757 2015
For Contact Support
About
Konkan Railway Corporation Limited (KRCL) is an Indian Railways subsidiary headquartered in Navi Mumbai, Maharashtra, operating the Konkan Railway route along India's western coast. It runs passenger and freight train services across over 700 km connecting Roha in Maharashtra to Thokur in Karnataka via Goa. For reservation, booking, refund, and passenger grievance queries, customers can reach Konkan Railway customer care using the contact details listed below.
Email addresses
- [email protected]
For Support
Important links
SMS Service/Other Queries
For any grievance on Konkan Railway section, Passenger can sand SMS on 9004470700
Other Contact : 18002665725
Telephone Directory
| Designation | Name | Telephone |
|---|---|---|
| Officers | ||
| Chairman and Managing Director | Sanjay Gupta | 022-27570415 |
| Chairman and ManagingDirector | Sanjay Gupta | 022-27587300 |
| Director (WayandWorks) | Sanjay Gupta(L/A) | 022-27570415 |
| Director (WayandWorks) | Sanjay Gupta(L/A) | 022-27587300 |
| Director (Finance) | R.M.Bhadang | 022-27570353 |
| Director (Finance) | R.M.Bhadang | 022-27587303 |
| Director (OperationsandCommercial) | Santosh kumar jha | 022-27579953 |
| Director (OperationsandCommercial) | Santosh kumar jha | 022-27587301 |
| Company secretary | R.C.Parab | 022-27579948 |
| Company secretary | R.C.Parab | 022-27587305 |
| Secretary to chairman and Managing Director | P.Chithrasen | 022-27570415 |
| Secretary to chairman and Managing Director | P.Chithrasen | 022-27587306 |
| Chief manager (Administration) | N.M.Telang | 022-27572679 |
| Chief manager (Administration) | N.M.Telang | 022-27587441 |
| Chief public relations officer | L.K.Verma | 022-27561085 |
| Chief public relations officer | L.K.Verma | 022-27587395 |
| Deputy general manager (training) | Smt.Vaishali Patange | 022-27587442 |
| Deputy general manager (Publicrelations) | G.R.Karandikar | 022-27578437 |
| Law officer | - | 022-27587307 |
| Deputy general manager (General) | Ashashetty | 022-27587409 |
| Accounts | ||
| Financial advisor and Chief account officer | Mathew Philip | 022-27572354 |
| Financial advisor and Chief account officer | Mathew Philip | 022-27587310 |
| General manager (Finance) | Debashish Mitra | 022-27572692 |
| General manager (Finance) | Debashish Mitra | 022-27587318 |
| Accounts | ||
| Dy.Fa and Cao/A | Vinayak Salvi | 022-27570421 |
| 022-27587313 | ||
| 022-27570421 (F) | ||
| Dy.Faand Cao/tax and Establishment | Arup Bagui | 022-27587413 |
| Dy.Fa and Cao/ Finance and traffic | Manoj Kumar Panda | 022-27587412 |
| Deputy General Manager (Project) | Sagar Patole | -- |
| Commercial | ||
| Chief Commercial Manager | L. K. Verma | 022-27572126 |
| 022-27587490 | ||
| Dy.Chief Commercial Manager | Ganesh Samant | 022-27587491 |
| Dy.Chief Commercial Manager | Dinesh Bonde | 022-27587492 |
| Electrical | ||
| Chief Electrical Engineer | Satyendra K Shukla | 022-27579932 |
| 022-27587340 | ||
| Chief Project Manager/Railway Electrification | - | 022-27561902 |
| 022-27587341 | ||
| Deputy Chief Electrical Engineer/ Railway Electrification | G. K. Lakhera | 022-27587347 |
| Deputy Chief Electrical Engineer/Project | Krishna Lambani | 022-27587342 |
| Engineering | ||
| Chief Engineer | Nagadath R. Rao | 022-27579951 |
| 022-27587322 | ||
| Dy. Chief Engineer / (Headquarters) | S. M. Kulkarni | 022-27587323 |
| Dy. Chief Engineer / Bridges | P.G.R. Nair | 022-27587527 |
| Business Development and Other Projects | ||
| General Manager/ Strategic Planning and Business Development @ Madgaon | J. E. George | 0832-2705268 |
| General Manager/Project-I | L. Prakash | 022-27562035 |
| 022-27587327 | ||
| General Manager/ Project-Iii | t. K. Dinesh Kumar | 022-27560618 |
| 022-27587359 | ||
| Deputy General Manager (Ntpc/Gadarwara) | Manoj Baadkar | -- |
| Deputy Chief Engineer | t. Subramanian | 022-27587325 |
| Project Infrastructure | ||
| General Manager/Project-Ii | G. B. Nagendra | 022-27570789 |
| 022-27587326 | ||
| Deputy General Manager/ Infra | Rajesh K. | 022-27587485 |
| Information Technology | ||
| Chief Manager Information technology | Smt. B. Muralidharan | 022-27572687 |
| 022-27587530 | ||
| Deputy Chief Manager Information technology (System) | G. Sethu Rama Rao | 022-27587532 |
| Deputy Chief Manager Information technology | Sunil Rathod | 022-27587533 |
| Mechanical | ||
| Chief Mechanical Engineer/ Mukhya Rajbhasha Adhikari | Deepak tripathi | 022-27579949 |
| 022-27587350 | ||
| Chief Project Manager (Mechanical) | Upendra Shendye | 022-27587562 |
| Deputy Chief Mechanical Engineer (Head Quarter) | B. t. Rajanna | 022-27587353 |
| Deputy Chief Mechanical Engineer (Projects) | M. G. Kshetrapal | 022-27587354 |
| Deputy General Manager / Project (Nepal) | Enayat Hussain | - |
| Medical | ||
| Chief Medical Officer | Dr. Rajanish Shetty | 022-27579945 |
| 022-27587355 | ||
| Deputy Chief Medical Officer (Industrial Health) | Dr. Smt. Gazal A. Chougule | - |
| Operating | ||
| Chief Operations Manager | V. C. Sinha | 022-27572417 |
| 022-27587390 | ||
| Dy. Chief Operations Manager (I) | Sumit D. Badarkhe | 022-27587392 |
| Personnel | ||
| Chief Personnel Officer | Anurag Meshram | 022-27579940 |
| 022-27587360 | ||
| Deputy Chief Personnel Officer/Recruitment | - | 022-27587363 |
| Deputy Chief Personnel Officer (Head Quarter) | P. V. Salgaonkar | 022-27587463 |
| Deputy Chief Personnel Officer (General and It) | S. D. Bapat | 022-27587405 |
| Safety | ||
| Chief Safety Officer | D. S. Lingaraju | 022-27579941 |
| 022-27587395 | ||
| Security | ||
| Chief Security Commissioner-Cum-Ig/Rpf | Anjanee Kumar Sinha | 022-27575147 |
| 022-27587330 | ||
| Signal and telecommunication | ||
| Chief Signal and telecommunication Engineer | Ashish Apte | 022-27572355 |
| 022-27587370 | ||
| Chief Project Manager/ Sandt | D. Magesh | 022-27565350 |
| 022-27587470 | ||
| Deputy Chief Signal and telecommunication Engineer (Hq) | Ganesh K. | 022-27587373 |
| Deputy Chief Signal and telecommunication Engineer/Project-I | S. N. todkar | 022-27587471 |
| Stores | ||
| Controller Of Stores | Arun Mehta | 022-27563752 |
| 022-27587380 | ||
| 022-27573212 (F) | ||
| Dy.Chief Material Manager/Co-Ordination | Neela P. Selvan | 022-27587381 |
| Dy.Chief Material Manager(G) | K.Sitaramanuja Charyulu | 022-27587384 |
| Dy.Chief Material Manager (E) | Michael Prabhakaran | 022-27587389 |
| Vigilance | ||
| Chief Vigilance Officer | Prateek Goswami | 022-27564027 |
| 022-27587480 | ||
| Deputy Chief Vigilance Officer | V. S. Shinde | 022-27587367 |
Email Id's of Executives
| Purpose/Enquiry | Designation | Email id |
|---|---|---|
| Vigilance | Chief Vigilance Officer | [email protected] |
| Law and Order | Chief Security Commissioner | [email protected] |
| Bonds and Legal | Company Secretary | [email protected] |
| General Administration | General Manager(Admin) | [email protected] |
| Public Relations | Chief Personnel Relation Officer | [email protected] |
| Railway Passenger / Reservation/ Customer Related | Chief Commercial Manager | [email protected] |
| Train Operations | Chief Operations Manager | [email protected] |
| Electrical | Chief Electrical Engineer | [email protected] |
| Personnel and Recruitment | Chief Personnel Officer | [email protected] |
| Health and Medical | Chief Medical Officer | [email protected] |
| Track and Civil Engineering | Chief Engineer | [email protected] |
| Finance | Financial Advisor and Chief Accounts Officer | [email protected] |
| Mechanical (Loco,CandW) | Chief Mechanical Engineer | [email protected] |
| Stores and Procurement | Controller Of Stores | [email protected] |
| Signal and Telecom | Chief Signal and Telecom Engineer | [email protected] |
| Rajbhasha | Mukhya Rajbhasha Adhikari | [email protected] |
| Information Technology | Chief Manager (IT) | [email protected] |
| Safety | Chief Safety Officer | [email protected] |
| Training | General Manager (Training), Konkan Railway Academy | [email protected] |
| Karwar and Madgaon Region | Regional Railway Manager, Karwar | [email protected] |
| Ratnagiri Region | Regional Railway Manager, Ratanagri | [email protected] |
Operational Managers
| Sr.No | Key customer Manager | Office no. | Stakeholders | |
|---|---|---|---|---|
| 1 | Chief Operations Manager, Navi-Mumbai | 022-27587390 | [email protected] | Container operators, Petroleum andamp; Natural Gas, major PSUs |
| 2 | Chief Commercial Manager, Navi Mumbai | 022-27587490 | [email protected] | RO-RO,Parcel, UPCL,Fertilizer, Private Companies |
| 3 | General Manager/ Business Development, Madgaon-Goa | 0832-2705268 | [email protected] | Ministry/Chamber of Commerce, Ministry of Shipping and Ports |
| 4 | Regional Railway Manager/Ratnagiri | 02352-228922 | [email protected] | FCI, Cement companies |
| 5 | Regional Railway Manager/Karwar | 08382-283176 | [email protected] | FCI, Cement companies |
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Frequently asked questions
What is Konkan Railway customer care number?
Konkan Railway customer care number is 02227572015. You can call this number for general contact support, including passenger and freight inquiries related to Konkan Railway services.What is Konkan Railway email id for complaints?
You can email Konkan Railway customer care at [email protected] for support-related queries and general complaints about train services and operations.How to contact Konkan Railway customer care?
You can contact Konkan Railway customer care by calling 02227572015, emailing [email protected], visiting their official website at konkanrailway.com, or reaching out via Facebook, Twitter, Instagram, and YouTube.Does Konkan Railway have WhatsApp support?
Konkan Railway does not currently offer WhatsApp support. You can reach them by phone at 02227572015 or by email at [email protected].How to file a complaint with Konkan Railway?
You can file a complaint with Konkan Railway by emailing [email protected], calling 02227572015, sending an SMS to 9004470700 for grievances on the Konkan Railway section, or filling the feedback form at konkanrailway.com/pages/viewpage/feedback.How to send an SMS complaint to Konkan Railway?
For any grievance on the Konkan Railway section, passengers can send an SMS to 9004470700. They can also call 18002665725 for other queries.
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