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Kotak Mahindra Credit Card Customer Care No. 1800 209 0000

www.kotak.com/en/personal-banking/cards/credit-cards.html
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Kotak Mahindra Credit Card Customer Care No. 1800 209 0000 customer care number is 18002090000. Get Kotak Mahindra Credit Card toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 209 0000

    Unauthorized transaction/Credit card, 24*7

  • 1 800 266 6666

    Privy & Wealth Customers

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All India numbers

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About

Kotak Mahindra Credit Card is a product offered by Kotak Mahindra Bank, a leading Indian private sector bank headquartered in Mumbai. It provides a range of credit card services to millions of customers across India, including rewards, installment options, and security features. For credit card queries, customers can reach Kotak Mahindra Credit Card customer care using the contact details below.

Email addresses

Important links

IVRS Menu

First Select Language

Press 2- To report credit card related fraud Press 1- To tempary block your credit card Please enter your CRN
Press 1- To tempary block your credit card Please enter your CRN
Please enter your CRN

SMS Service

SMS Service <Keyword> to "5676788 Or 9971056767"

To Know Keyword
Card Blocking K CCLOST< Last 4 digits of your Kotak Credit Card No.>
Your current amount due CCBAL < Last 4 digits of your Kotak Credit Card No.>
Your amount due as per last statement CCDUE < Last 4 digits of your Kotak Credit Card No.>
Your last three transactions CCTXN < Last 4 digits of your Kotak Credit Card No.>
Your last payment received CCPYMT < Last 4 digits of your Kotak Credit Card No.>
Your total spends this month CCSPND < Last 4 digits of your Kotak Credit Card No.>
Your available credit balance CCAVBL < Last 4 digits of your Kotak Credit Card No.>
Your credit card application status CCAPP < your 13 digit Application No. >
PVR Coupon Balance(Unclaimed) PVRBAL
Claim PVR Coupon Codes PVRKCC <First 3 Wds Of the month>
Physical ATM PIN CCPIN
VBV Unblocking KOTAK UNBLOCK <Last 4 digits of your Kotak Credit Card>
Card Replacement REPLACE
Card Redisptach DISPATCH
Last 3 Transactions/Debits K CCTXN A
Total Spends In The Current Bill K CCSPND A
Pre-OTP f IVR KOTP < Last 4 digits of your Kotak Credit Card No.>
Your credit card reward point balance CCREW < Last 4 digits of your Kotak Credit Card No.>
IVR Transaction Passwd(OTP) KOTP<Last 4 digits of your Kotak Credit Card No.> to
To convert your transaction into EMI SMS EMI to 5676788

Grievance Redressal

Levels Procedure
Level 1 Submit online request form Call at 1860 266 2666 Write at : Kotak Mahindra Bank Ltd. P.O. Box:16344, Mumbai-400013 Contact through inbox section on Net Banking. Visit Branch Turn around time of grievance redressal
Level 2 If you, not received satisfacty response at level 1 within 7 wking days, send an email to our Service Assurance Centre. previous Service Request No. is required Download Grievance fm
Level 3 If you not got satisfacty response at level 2 within 5 wking days, send email to nodal officer. Address: Kotak Infiniti, 4th Floor Zone 4Bldg No.21, Infinity Park, Off Western express Highway, General AK Vaidya Marg, Malad ( E) , Mumbai – 400097 Mon to Fri (10.00 am to 6.00 pm)
Level 4 If you received unsatisfacty response at level 3 within 5 wking days, plz escalate to Principal nodal officer. Name:Mr. K. Vora (Senior Executive Vice President ) Address:Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21, Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai - 400097 Email : Mon to Fri(10.00 am to 6.00 pm)
In case your grievance does not get resolved at the Bank Level within a month, please write to the Banking Ombudsman

Frequently asked questions

  • What is Kotak Mahindra Credit Card customer care number?

    The Kotak Mahindra Credit Card customer care number is 18602662666. Call this number for general credit card queries, activation, and support.

  • What is Kotak Mahindra Credit Card toll free number?

    The Kotak Mahindra Credit Card toll free number is 18002090000. It is available 24/7 for unauthorized transaction and credit card issues.

  • What is Kotak Mahindra Credit Card email id for complaints?

    You can email Kotak Mahindra Credit Card complaints to [email protected].

  • How to contact Kotak Mahindra Credit Card customer care?

    You can contact Kotak Mahindra Credit Card customer care by calling the toll‑free number 18002090000 or the all‑India number 18602662666, emailing [email protected] (or other listed emails), or visiting the website https://www.kotak.com/en/personal-banking/cards/credit-cards.html. Social media handles are not currently listed.

  • Does Kotak Mahindra Credit Card have WhatsApp support?

    Kotak Mahindra Credit Card does not currently offer WhatsApp support.

  • How to file a complaint with Kotak Mahindra Credit Card?

    To file a complaint, email [email protected] or call 18002090000, and you can also submit a request via the Service Request form at https://www.kotak.com/en/customer-service/service-request.html.

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