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Kotak Life Insurance Toll Free No. 1800 209 8800

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Insurance

Kotak Life Insurance Toll Free No. 1800 209 8800 customer care number is 18002098800. Get helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 209 8800

    For Customer Support, Mon-Sat, 8am-10pm

  • 1 800 120 7856

    For Group Insurance Plans, 10am - 6pm

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All India numbers

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About

Kotak Life Insurance is a leading life insurance provider headquartered in Mumbai, India, offering a range of individual and group insurance plans. It serves millions of policyholders across the country with extensive claim and support services. For policy queries, claims, or any other assistance, customers can reach Kotak Life Insurance customer care using the contact details below.

Email addresses

Important links

IVRS Menu

1800 209 8800

First Select Your Preferred Languages

Press 1- For Information on Existing Policy or Proposal
Press 2- For Information on our Products and apply for a New Policy
Press 3- If you are a Life Advisor
Press 4- For Claims

Complaint Fraud

Email : [email protected] with "Spurious Email" in the subject line.

SMS Alerts

Service Keyword SMS Syntax
For Registration REGL REGL <POLICY NO> <DATE OF BIRTH> to 5676788.
For Premium Due date and Amount Due PREML PREML <POLICY NO> to 5676788
For NAV & Fund Value as on date NAVL NAVL <POLICY NO> to 5676788
For Premium Certificate CERTL CERTL <POLICY NO> to 5676788
For Unit Link Statement STMTL STMTL <POLICY NO> to 5676788
For Renewal Notice RENOTL RENOTL <POLICY NO> to 5676788

Grievance Redressal

Level 1

Customer can loge their complaint through given below channels: Calling on 1800 2098800 (Monday to Saturday, 8am-10pm For addressing your query , click here. Compalint also can be lodge by visiting branch.
Calling on 1800 2098800 (Monday to Saturday, 8am-10pm
For addressing your query , click here.
Compalint also can be lodge by visiting branch.

Level 2-

In case you are not satisfied with the resolution or have not received any response within 15 days, you may contact Grievance Officer at:

Level 3-

If you are not satisfied with the resolution at Level 2 – you can write to Senior Grievance Officer at [email protected] .
You will receive a response within 7 days.

Level 4-

If you are not satisfied with the resolution at Level 3 – you can write to Customer Care head, [email protected].
You will receive a response within 10 days.

Level 5-

If you are not satisfied with the resolution at Level 4– you can write to Chief Grievance Redressal Officer, [email protected].
You will receive a response within 10 days.

Level 6-

If you are still not satisfied with the resolution provided by the company you may approach your regional Insurance Ombudsman.

Corporate Office

4th Floor, Vinay Bhavya Complex 159 A, CST Road, Kalina Santa Cruz (E), Mumbai - 400098

Registered Office

2nd Floor, Plot # C- 12, G- Block, BKC, Bandra (E), Mumbai - 400 051

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Frequently asked questions

  • What is Kotak Life Insurance customer care number?

    Kotak Life Insurance customer care number is 02266057280. You can call this number for claims related queries.

  • What is Kotak Life Insurance toll free number?

    The Kotak Life Insurance toll free number is 18002098800, available Monday to Saturday, 8am-10pm.

  • What is Kotak Life Insurance email id for complaints?

    You can email Kotak Life Insurance at [email protected] for claim related complaints.

  • How to contact Kotak Life Insurance customer care?

    You can contact Kotak Life Insurance customer care by calling 18002098800 (toll‑free) or 02266057280 (claims), emailing [email protected], visiting https://insurance.kotak.com, or through their social media channels on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

  • Does Kotak Life Insurance have WhatsApp support?

    Kotak Life Insurance does not currently offer official WhatsApp support.

  • How to file a complaint with Kotak Life Insurance?

    To file a complaint, email [email protected] with "Spurious Email" in the subject, call the toll‑free number 18002098800, or use the grievance channels listed on their website such as the Contact Form.

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