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Kotak Mahindra Prime Customer Care No. 1800 209 5732

www.primeloans.kotak.com

Kotak Mahindra Prime Customer Care No. 1800 209 5732 customer care number is 18002095732. Get Kotak Mahindra Prime Customer Care No. 1800 209 5732 toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 1 800 209 5732

    Customer Support, Mon-Fri 9.30am - 6.30pm

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About

Kotak Mahindra Prime is a personal loan product offered by Kotak Mahindra Bank, headquartered in Mumbai, India. It provides loan financing to individual borrowers across the country. For loan queries, customers can reach Kotak Mahindra Prime customer care using the contact details below.

Email addresses

Address

8-9, Ground Floor Raghunath Nagar, M G Road, Shriram Hospital, Agra 281002 Phone :0562-4022401

IVRS Menu No. 1800 209 5732

Select your preferred languages (English / Hindi)

Press 1 : Customer Calling Form North Or East Of India
Press 2 : Customer Calling Form South Of India
Press 3 : Customer Calling Form West Of India
Press 4 : Customer Calling Form Personal Loan

Grievance Redressal

Level 1 :

In case of any queries, please contact:

Call :1800 2095 732

Level 2 :

If customer is not satisfied with the resolution provided at Level 1, he/she contact Grievance Redressal Officer

Mon to Fri (10.00 am to 6.00 pm)

Level 3:

If customer is not satisfied with the resolution provided at Level 2 or have not received any response within 7 working day , he/she contact Nodal Officer

Address : Kotak Infiniti, 6th Floor , Zone 1,Bldg No.21, Infinity Park, Off Western express Highway, General AK Vaidya Marg, Malad ( E) , Mumbai – 400097
Mon to Fri (10.00 am to 6.00 pm)
Telephone No: 022-66056291

Level 4 :

If customer is not satisfied with the resolution provided at Level 3 or have not received any response within 7 working day , he/she contact Principal Nodal officer

Address: Kotak Infiniti, 6th floor, Zone 1, Bldg No. 21,Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai – 400097
Mon to Fri (10.00 am to 6.00 pm)
Telephone No: (022) 66056290

Level 5 :

If customer is not satisfied with the resolution provided at Level 3 or have not received any response within a period of one month or 30 days, he/she contact Department of Non-Banking Supervision of RBI

Address: Centralized Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017,

Frequently asked questions

  • What is Kotak Mahindra Prime Customer Care No. 1800 209 5732 customer care number?

    The Kotak Mahindra Prime customer care number is 18002095732. You can call this number for all loan‑related inquiries.
  • What is Kotak Mahindra Prime Customer Care No. 1800 209 5732 toll free number?

    The toll‑free number for Kotak Mahindra Prime customer care is 18002095732. It is available Monday‑Friday, 9:30 am – 6:30 pm.
  • What is Kotak Mahindra Prime Customer Care No. 1800 209 5732 email id for complaints?

    You can email your complaints to [email protected] for Kotak Mahindra Prime customer support.
  • What is Kotak Mahindra Prime Customer Care No. 1800 209 5732 head office address?

    The head office address is 8-9, Ground Floor Raghunath Nagar, M G Road, Shriram Hospital, Agra 281002. Phone: 0562‑4022401.
  • How to contact Kotak Mahindra Prime Customer Care No. 1800 209 5732?

    You can contact Kotak Mahindra Prime by calling 18002095732 or 18002099494, emailing [email protected], or visiting https://www.primeloans.kotak.com/. Helpful links include the FAQ page and form download page.
  • Does Kotak Mahindra Prime Customer Care No. 1800 209 5732 have WhatsApp support?

    Kotak Mahindra Prime does not currently offer WhatsApp support. Use phone or email for assistance.
  • How to file a complaint with Kotak Mahindra Prime Customer Care No. 1800 209 5732?

    To file a complaint, email [email protected] or call 18002095732. You may also contact the Grievance Redressal Officer at [email protected] or use the grievance process described on the website.

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