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Kotak Securities Customer Care No. 1800 209 9191

www.kotaksecurities.com
Finance

Kotak Securities customer care number is 18602669191. Get Kotak Securities helpline, email id, complaint number & support info.

All India numbers

  • 1 860 266 9191

    Customer Care, All Days: 9:00 am to 6:00 pm

  • 773 898 8888

    WhatsApp Support from 8am to 8pm

  • 0 804 725 3255

    Trading

  • 0 804 585 8307

    NRI clients

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About

Kotak Securities is the broking and investment services arm of Kotak Mahindra Bank, headquartered in Mumbai. It provides equity, derivative, mutual fund, IPO and depository (demat) services to retail and NRI investors across India. For trading, demat or grievance queries, customers can reach Kotak Securities customer care using the contact details listed below.

Email addresses

Important links

Operating Hours

Call Centre Services - All Days: 9:00 am to 6:00 pm
Chat Services - All Days: 8:00 am to 8:00 pm
Call and Trade - Mon to Fri: 8.30 am to 5.30 pm

Grievance Redressal

Level 1

For Trading related queries contact customer service at [email protected] and for Demat Account related queries contact at [email protected] or calls on below numbers: You can Live Chat with us here or Whatsapp Chat with us on 7738988888 (Monday to Friday from 8am to 8pm) Call and Trade Team - 080-47253255 (Monday to Friday 8:30 am to 5:30 pm) NRI Clients- 08045858307

Level 2

If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to at [email protected] or call on 022-42858445 and if you feel you are still unheard, write to customer service HOD at [email protected] or call on 022-42858208.

Level 3

If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact Compliance Officer (Name: Manoj Agarwal) at [email protected] call on 022-42858484.

Level 4

If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach CEO (Mr.Jaideep Hansraj) at [email protected] or call on 022-42858301.

SMS request codes

Send To 5676788 (from your registered mobile number)

Shift from 'security key' to 'access code' mode KSQ <SPACE> <Type client code> <SPACE> NSK
Dormant account activation KSQ <SPACE> <Type client code> <SPACE> DORMANTACT
Digital contract note KSQ <SPACE> <Type client code> <SPACE> DCN <SPACE> <DDMMYY> <TO> <DDMMYY>
Digital DP Bill-cum-Transaction statement KSQ <SPACE> <Type client code> <SPACE> DBTS <Type the Month and year in MMYY format>
Digital DP transaction statement (Previous) KSQ <SPACE> <Type client code> <SPACE> DPST <Type Financial Year>
Holding statement with valuation KSQ <SPACE> <Type client code> <SPACE> DSOH <Type Financial Year>
Digital Financial Statement KSQ <SPACE> <Type client code> <SPACE> FS <Type Financial Year>
Digital Profit and Loss Statement KSQ <SPACE> <Type client code> <SPACE> PL <Type Financial Year>
Digital Gain and Loss Statement KSQ <SPACE> <Type client code> <SPACE> GL <Type Financial Year>
Digital Capital Gain Statement KSQ <SPACE> <Type client code> <SPACE> CG <Type Financial Year>
Money repayment request KSQ <SPACE> <Type client code> <SPACE> MRT <Type AMOUNT in Rupees>
Register a complaint KSQ <SPACE> <Type client code> <SPACE> <Type your Complaint>
Request for updation forms KSQ <SPACE> <Type the name of form>
Request for ledger balance KSQ <SPACE> <Type client code> <SPACE> LBAL
SMS facility activation KSQ <SPACE> <Type client code> <ACT FSMS* / TSMS* / CSMS*> <SPACE> <MONTHLY / YEARLY*>
SMS facility deactivation KSQ <SPACE> <Type client code> <DACT FSMS* / TSMS* / CSMS*>
New PIN request KSQ <SPACE> <Type client code> <SPACE> NPIN
Web Password request KSQ <SPACE> <Type client code> <SPACE> WEBPASS

Registered Office

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. Telephone No.: 022-43360000, Fax No.: 022-67132430.

Correspondence Address

Infinity IT Park, Bldg. No 21, Opp. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. Telephone No: 022-42856825.

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Frequently asked questions

  • What is Kotak Securities customer care number?

    Kotak Securities customer care number is 18602669191, available all days from 9:00 am to 6:00 pm. For trading queries you can also call 08047253255, and NRI clients can call 08045858307.

  • What is Kotak Securities email id for complaints?

    You can email Kotak Securities at [email protected] for trading account-related queries and [email protected] for demat account-related queries.

  • How to contact Kotak Securities customer care?

    You can contact Kotak Securities customer care by calling 18602669191, emailing [email protected] or [email protected], or reaching out via their Facebook, Twitter and YouTube pages. The official website is kotaksecurities.com.

  • Does Kotak Securities have WhatsApp support?

    Yes, Kotak Securities offers WhatsApp support on 7738988888 from Monday to Friday, 8 am to 8 pm. You can also use their Live Chat for quick assistance.

  • How to file a complaint with Kotak Securities?

    You can file a complaint with Kotak Securities by emailing [email protected] or [email protected], calling 18602669191, or using the Contact Support page at kotaksecurities.com/ksweb/Contact-Us. If unresolved within 3 working days, escalate to [email protected] or 022-42858445; further escalation goes to the Compliance Officer at [email protected].

  • What is Kotak Securities head office address?

    The Kotak Securities registered office is at 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. Telephone: 022-43360000.

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