Krazybee Customer Care No. 080-4429 2555

Complain Level 1

All Grievance should be addressed at the first instance to the Grievance Redressal Officer at:

Grievance Redressal Officer Team Lead, Fraud Management Address: KrazyBee Services Private Limited 3rd Floor, No. 128/9, Maruthi Sapphire HAL Old Airport Road, Murugesh Palya, Bangalore - 560017 Ph: 8044292555 Email: [email protected]

The officer will resolve your grievance within 14 days from the date you addressed the complaint. Or you can contact to officer anytime between 10am-7pm, Mon-Sat also by email

Complain Level 2

If you are not satisfied by the resolution provided by the officer or does not receive the response within 14 days frrom making the complaint he/she can reach to nodal officer between 10am-7pm, Mon-Sat at:

Chief Operating Officer Address: KrazyBee Services Private Limited 3rd Floor, No. 128/9, Maruthi Sapphire HAL Old Airport Road, Murugesh Palya, Bangalore - 560017 Ph: 8044292244 Email: [email protected]

Complain Level 3

If you have still not receive the response from the above level within 1 month from the date of making the complaint or you are not satisfied with the response you can directly contact to Address and Area of Operation of the Ombudsman for NBFCs