Kross Bikes customer care number is 01615039666. Get Kross Bikes toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 161 503 9666
Customer support, Mon-Sat, 10am-6pm
- 734 767 1800
Call/WhatsApp Support
About
Kross Bikes is an Indian bicycle brand manufactured by Hero Ecotech Limited, headquartered in Ludhiana, Punjab. The company sells a wide range of bicycles including mountain bikes, road bikes, kids cycles, and e-bikes through dealers and its online store across India. For product queries, warranty claims, or service support, customers can reach Kross Bikes customer care using the contact details listed below.
Email addresses
- [email protected]
Customer support
Important links
Return & Warranty
Return is only allowed if the item is not as per specifications ordered Online. Wrong Size Defective Damaged Significantly different from the description given
Wrong Size
Defective
Damaged
Significantly different from the description given
In case the product is received in damaged or any item or part is missing, mail at [email protected] within 24 hours of delivery.
Warranty specifications as follows : One year warranty for frame, against manufacturing defect only. Six month warranty for fork, against manufacturing defect only. No Warranty for rubber, plastic & other transmission parts.
One year warranty for frame, against manufacturing defect only.
Six month warranty for fork, against manufacturing defect only.
No Warranty for rubber, plastic & other transmission parts.
Corporate Office
Hero Ecotech Limited Phase VIII, Focal Point, Mangli, Ludhiana - 141 010, Punjab India
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Frequently asked questions
What is Kross Bikes customer care number?
Kross Bikes customer care number is 01615039666, available Monday to Saturday from 10am to 6pm. For WhatsApp support, customers can also reach Kross Bikes at 7347671800.What is Kross Bikes email id for complaints?
You can email Kross Bikes customer support at [email protected] for queries, complaints, and warranty-related issues.What is Kross Bikes head office address?
The corporate office of Kross Bikes (Hero Ecotech Limited) is located at Phase VIII, Focal Point, Mangli, Ludhiana - 141 010, Punjab, India.How to contact Kross Bikes customer care?
You can contact Kross Bikes customer care by calling 01615039666, messaging WhatsApp at 7347671800, emailing [email protected], or by reaching out via their social media pages on Facebook, Instagram, Twitter, and LinkedIn.Does Kross Bikes have WhatsApp support?
Yes, Kross Bikes offers WhatsApp support at 7347671800. Customers can also call this number directly for assistance with orders, deliveries, and product inquiries.How to file a complaint with Kross Bikes?
You can file a complaint with Kross Bikes by emailing [email protected], calling 01615039666, or by filling out the contact form at krossbikes.in/contacts. For damaged, defective, or missing items, customers should email within 24 hours of delivery per the return policy.
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