L & T Finance Customer Care Numbers

Organisation: L & T Finance Ltd.

Toll free Numbers:

18002587702(For Micro Loans Queries, Mon-Sat 9am - 6pm )

18002000400(For L& T Mutual Fund Queries)

18001027796(For infra bond)

All India Numbers:

02262125000(General Queries)

7264888777(Two-Wheeler/Farm Equipment Finance/Consumer Loans, 9am-6pm all days)

9158004777(SME Finance/Housing/Real Estate Finance, 8.30am-6.30pm all days)

Website:

https://www.ltfs.com/

Emails:

Socials:

Important Links:

Grievance Redressal

Level 1

If you have any Query please call to Customer Support Number given above.

Customers can register their complaint by writing to: Email: [email protected]/ [email protected] / [email protected]

Customers can also register their Complaint the nearest branch

Level 2

If Customer is not satisfied with the resolution then, customers can contact to Head GRO /Grievance Redressal Officer/Nodal Officer at:

Head-GRO:- Ph: 022-62125237 Email id: [email protected]

You can raise a grievance through Self Help Options

Grievance Redressal Officer:- Ph (GRO) :1800 1020476, Email id (GRO) : [email protected] (For Two-Wheeler Finance, Farm Equipment Finance, Consumer Loan) [email protected] (For Housing Finance, Real Estate Finance )

Nodal Officers:-

Region	Area of Operation	Details of the Nodal Officers
Mumbai	Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman andDiu.	Mr. Pragnesh Patel, Regional Manager Branch Office: 1st Floor, Unit No 101 and 104, Ratnaraj Spring, Nr. Navrangpura Bus Stand Navrangpura -380015. 8655994737 [email protected]
Kolkata	West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand	Mr. Sumit Kumar Mishra, Regional Manager Branch Office: 428/3818, Jaydev Nagar. Bhubaneshwar - 751002. 8655994734 [email protected]
New-Delhi	Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh Himachal Pradesh, and Rajasthan and State of Jammu and Kashmir.	Mr. Jayant Moharana, Regional Manager Branch Office: 5th Floor, DCM Building, 16, Barakhamba Road, Connaught Place, New Delhi 110001. 8655808899 [email protected]
Chennai	Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry.	Mr. R Mukesh Rao, Regional Manager Branch Office: KGN Towers, No. 62, 5th Floor, Ethiraj Salai, Egmore, Chennai – 600105. 8655994735 [email protected]

Level 3

If Customer is still not satisfied with the Resolution of level 1 and level 2 then, customer can contact to Principal Nodal Officer at:

Principal Nodal Officer:- Ph(PNO): 18001038712 Email id : [email protected] (For Two-Wheeler Finance, Farm Equipment Finance,Consumer Loan)

Level 4

If Customer is still not satisfied with the Resolution/ complaint is not resolved within a period of one month, the customer can appeal to Reserve Bank of India by lodging a compliant.

Officers Contacts

Name	Designatiion	Contact No.	Email	Address
Ms. Apurva Rathod	Company Secretary and Compliance Officer	022-62125000	[email protected]	L&T Finance Holdings Limited6th Floor, Brindavan, Plot No. 177, C.S.T Road, Kalina, Santacruz (East), Mumbai – 400 098, Maharashtra, India
Ms. Apurva Rathod	Nodal Officer	N/A	[email protected]	6th Floor, Brindavan, Plot No. 177, C.S.T Road, Kalina, Santacruz (East), Mumbai - 400 098, Maharashtra, India

Registered Office

L and T Finance Ltd 15th Floor, PS SRIJAN Tech Park, Plot No 52, Block DN, Sector-V, Salt Lake City, Kolkata – 700 091, District 24- Parganas North Ph: 022-62125000 Fax: 022-62125398

Corporate Office

Brindavan Building, Plot No 177 Vidyanagari Marg, CST Road Kalina Santacruz (E) Mumbai 400098