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Liberty General Insurance Customer Care No. 1800 266 5844

Liberty General Insurance Customer Care No. 1800 266 5844

Organisation: Liberty General Insurance Ltd

Toll free Numbers:
18002665844(Customer Support)
Emails:
(For service request)
(For senior citizens)
Socials:
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Press 0: For roadside assistance
Press 1: To register a claim
Press 2: If you are an existing customer
Press 3: If you wish to buy new policy or product
Press 4: For network related information
Press 8: If you are a senior citizen
Press 9: To hear the menu option again
Grievance Redressal
Step 1
Yo can register your complaint through following channels:
Call on toll free no. 18002665844 (8:00 am to 8:00 pm, 7 days of the week) or email at [email protected]
You can also write to registered office address (given below)
Step 2
If you are not satisfy or the response or resolution does not meet your expectations, you can escalate your grievance to Manager via email at: [email protected]
Step 3
If you are still not satisfied with the resolution provided by the manager , you can further escalate your grievanceto Service head via email: [email protected]
Step 4
After all this level, if you are still unhappy or not getting the response, you can directly contact to the Grievance Redressal Officer (GRO) appointed at Statewise Branches.
GRO at Corporate Office
Sachin Joshi Ph.: 022-67001300 Email: [email protected] 10th Floor, Tower A Peninsula Business Park Ganpatrao Kadam Marg, Lower Parel Mumbai – 400 013
In case your issue remains unsolved, you can approach the Insurance Ombudsman for redressal.
Registered Office
10th floor, Tower A, Peninsula Business Park, Ganpat Rao Kadam Marg, Lower Parel, Mumbai - 400013 Ph: 022-67001313 Fax:022-67001606