Lulu and Sky Customer Care No. 011-4964 0000

Press 1- For order status

Press 2- For refill related information

Press 3- If you wish to speak to a customer care representatives

Depending upon the location, the product is shipped to you within 3-5 days.

The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.

Send your questions or comments to [email protected]

Return offers a simple and easy 10-days return of delivery.

Customer can conveniently return or exchange any item within 10 calendar days from the date of delivery.

Please do not accept any order if seal is broken/unsealed at the time of delivery.

For any other queries, you can speak to customer care team either by calling on 011-49640000 or by mailing at [email protected]

A notification with the status of the return will be sent to the customer within 48-72 working hours from the date of receiving the items.

You may cancel an order fully or partially within 24 hours from the time of placing the order.