MAC Cosmetics India customer care number is 18002672666. Get MAC Cosmetics toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 800 267 2666
For Order/General Query, Mon-Sun, 8am-10pm
About
MAC Cosmetics is a leading global cosmetics brand, part of the Estée Lauder Companies, with a strong presence in India. It offers a wide range of makeup and beauty products across online and offline channels, serving millions of customers nationwide. For product queries, orders, returns or other concerns, customers can reach MAC Cosmetics customer care using the contact details below.
Email addresses
- [email protected]
For General query
- [email protected]
For Career
Important links
Shipping/Delivery
Standard Orders are mostly delivered within 1-4 days excluding Sundays and public holidays.
Order status can be tracked 24 hours after it is dispatched from the warehouse.
Return/Refund
Return Guide Step 1 : Check the Return policy before returning the product. Step 2 : The customer will choose whether to return the product in store or have it picked up. Step 3 : Bring the invoice along with the product and valid ID card. Step 4 : Contact customer care on 18002672666 or email at [email protected] within 15 days of receipt of order.
Step 1 : Check the Return policy before returning the product.
Step 2 : The customer will choose whether to return the product in store or have it picked up.
Step 3 : Bring the invoice along with the product and valid ID card.
Step 4 : Contact customer care on 18002672666 or email at [email protected] within 15 days of receipt of order.
If the product is damaged/faulty or customer does not like the product, simply return the unused product within 15 days and full refund will be provided.
For payments through debit/credit card, refund will be credited to the same card.
In case of returning the product in the store, the customer must carry same card to the store.
For cash on delivery payment, customer care will contact via email to share bank details and then initiate to transfer for the refund within 24-48 hours. It will take additional 2-3 days for the amount to reflect in the account.
Registered Office
202-206, Tolstoy House, Tolstoy Marg, New Delhi-110001
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Frequently asked questions
What is MAC Cosmetics customer care number?
MAC Cosmetics customer care number is 18002672666. You can call this toll‑free number for all inquiries, including orders, product queries and returns.What is MAC Cosmetics toll free number?
The MAC Cosmetics toll free number is 18002672666, available Mon‑Sun from 8 am to 10 pm for general and order‑related queries.What is MAC Cosmetics email id for complaints?
You can email MAC Cosmetics at [email protected] for all complaints and general customer support.What is MAC Cosmetics head office address?
The registered head office of MAC Cosmetics India is 202‑206, Tolstoy House, Tolstoy Marg, New Delhi‑110001.How to contact MAC Cosmetics customer care?
Customers can contact MAC Cosmetics customer care by calling 18002672666, emailing [email protected], visiting https://www.maccosmetics.in/, or reaching out on their Facebook, Instagram and YouTube channels.Does MAC Cosmetics have WhatsApp support?
MAC Cosmetics does not currently offer WhatsApp support. Use phone or email for assistance.How to file a complaint with MAC Cosmetics?
To file a complaint with MAC Cosmetics, email [email protected] or call the toll‑free number 18002672666. You can also use the contact form on their website for detailed grievance handling.
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