Maharashtra State Electricity (MSEDCL) 1800 102 3435
Organisation: mahadiscom.in
All India Numbers:
02226478989(HT Consumer Helpdesk)
02226478246(Online Payment Helpdesk)
02226478899(New Connection Helpdesk)
Website:
Address
1)Hongkong Bank Building, M.G. Road, Fort, Mumbai-400001. 2)Prakashgad, Plot No. G-9, Anant Kanekar Marg Bandra (E), Mumbai–400051
App
Contact
| Helpdesk | Contact Number | |
|---|---|---|
| HT Consumer Helpdesk Helpdesk setup at corporate office to accept and resolve HT consumer grievances. Monitoring, assignment and redressal of complaint is done through online system. | [email protected] | 022-26478989, 022-26478899 |
| Online Payment Helpdesk Helpdesk setup at corporate office to accept and resolve consumer complaints about online payments. | [email protected] | 022-26478246 |
| E-Tender Support Vendors / bidders can raise their queries regarding e-tender system through mail to E-tender support team. | [email protected] | |
| New Connection Helpdesk For queries about new connection. | 022-26478899, 022-26478989 |
Consumer Facilitation Centers
| Name of CFC | Name of Incharge Full time/ Deputation | Contact No Mob | Land Line | Email ID | Address |
|---|---|---|---|---|---|
| Ganesh Khind (Pimple- Saudagar) | Mr. H.H. Narkhede, Addl Ex. Engr. | 7875767547 | 020-27201112 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Near Kunal Icon Society Pimple Saudagar Pune-411027 |
| Rasta Peth | Mrs S. R. Hundekari,Addl. Ex. Engr | 7875767094 h | 020-26061582 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Block No.124, Adm. Bldg., MSEDCL, Rastapeth Pune-11 |
| Amravati | Mr. R. G . Tayde, Addl. Ex. Engr. | 7875763792 | 0721-2660164 | [email protected] | Office of the Executive Engineer, Urban Division, Old Power House, Behind Daffrin Hospital, Amravati-444602 |
| Nagpur | Mr. Barapatre, Addl. Ex. Engr. | 7875761030 | 0712-2237048 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Opposite Haldiram's Restaurant, Beside Hanuman Mandir, In Premises of 33/11kv MSEDCL Substation ,Ajni, Nagpur-440015. |
| Nanded | Mr P. A. Dhangare, Addl. Ex. Engr. | 7875764471 | 02462-254200 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Industrial Area, Shivaji Nagar Urban Division, Nanded-431602 |
| Baramati | Mrs.Mansi Sukhatankar Addl. Ex. Engr. | 7875768061 | 02112-222245 | [email protected] | Office of the Addl . Executive Engineer, Near Silver Jubilee Hospital, Bhigwan Chouk, Baramati-413102 |
| Kalyan | Shri.K. K. Dudhbarve Addl. Ex. Engr. | 8879626149 | 0251-2301965 | [email protected],ccfckalyan@gm ail.com | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Tejashri Building, Ground Floor, Karnik Road, Kalyan(W). |
| Nashik | Mr.P. D. Parate, Addl. Ex. Engr. | 7875766094 | 0253- 2504250/2503250 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Kharbanda Park, Third Floor, Dwarka, Nashik. |
| Kolhapur | Mrs.Lina D. Shedshale, Addl. Ex. Engr. | 7875769070 | 0231-2668079 | [email protected] | Office of Addl. Executive Engineer, CCFC,MSEDCL,Administrative Building, Tarabai Park, Kolhapur-416003 |
| Vasai | Mr. P. R. Sisode, Addl. Ex. Engr. | 7875760617 | 02502393964 / 63 | [email protected] ([email protected],)[email protected] ( )[email protected] | Office of Addl. Executive Engineer, Building No. 10, MSEB Colony, Opposite Side of India Oil, Behind 'Deepashree' Building, Vasai rd East, Tal. Vasai Dist. Palghar- 401210 |
| Vashi | Mr. A.N. Chafale,Addl. Ex. Engr. | 9930024853 | 022-27890699 | [email protected], / [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Ground Floor Sec-5, Nr. Abhudaya Bank, Sec-17, Vashi ,Navi Mumbai- 400703 |
| Thane | Mrs.K. H. Pardeshi, Addl. Ex. Engr. | 8879622579 | 022-25826689 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Administrative Building, Ground Floor, Oppo. Old Passport Office, Thane(W)-400604. |
| Kotharud | Mr. S.R. Bherde, Addl. Ex. Engr. | 7875767855 | 020-25452320 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Ganeshkhind Urban Circle, Near near SNDT College, Karve Road, Kothrud Pune-411038 |
| Satara | Mr. Nitin Mahajani Addl. Ex. Engr. | 7875768534 | 02162-282243 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', 217, Pratapganj Peth, Satara-415002 |
| Sangali | Mr. V. V. Deshpande, Addl. Ex. Engr. | 7875769317 | 0233-2300284 | [email protected] ([email protected],) | Office of the Addl. Executive Engineer, CFC Office, near MSEDCL Circle Office, Vishrambag, Sangli-416415 |
| Ahmednagar | Mr. S. J. Kshirsagar , Addl. Ex. Engr. | 7875766200 | 0241-2346555 | [email protected] | Office of the Addl . Executive Engineer, Main MSEB Office, Near Farhat Hotel , Station Road ,Ahmednagar |
| Chandrapur | Mr.Vinod Deshpande,Addl. Ex. Engr. | 7875761187 | 07172-273720 | [email protected] | Office of the Addl . Executive Engineer, Vidyut Bhavan Babu Peth, Chandrapur- 442401 |
| Akola | Mr.Ganesh V. Mahajan, Addl. Ex. Engr. | 7875763330 | 0724-2420779 | [email protected] | Office of the Addl . Executive Engineer, 'Consumer Facilitation Centre', Vidyut Bhavan Cmpus, Ratanlal Plot, Akola-444001. |
| Latur | Mr. Vijaykumar G. Padile,Addl. Ex. Engr. | 7875762041 | 0238-2253629 | [email protected] | Office of the Addl. Executive Engineer,'Centralised Customer Facilitation Centre', MSEDCL,OPH premises,Sale Galli,Latur-413512 |
| Dombivali | Mrs. Archana R. Hedaoo, Addl. Ex. Engr. | 8879626678 | 8879626708 | [email protected] | Office of the Addl. Executive Engineer,Plot No.-31, M.S.E.D.C.L. Phase-2,Gharda Circle,Dombivali-421201 |
| Solapur | Mrs. N. M. Kulkarni, Addl. Ex. Engr. | 7875768270 | 0217-2727123 | [email protected] | Office of the Addl. Executive Engineer,'CCFC' M.S.E.D.C.L. ,Bijali Bhavan ,Juni Mill Compound, Station Road, Solapur. |
| Bhandup | Mr. Prakash Shrouti, Addl. Ex. Engr | 8879558835 | 8879922938 | [email protected] | Office of the Addl. Executive Engineer,'Centralised Customer Facilitation Centre', MVRS Road, Iswar Nagar, Bhandup (W), Mumbai-78. |
| Bhandara | Smt. Hema Yadav, Addl. Ex. Engr. | 7875150703 | 07184-251116 | [email protected] | Office of the Addl. Executive Engineer, Vidut Bhavan, Vidya Nagar, N.H. No.6, Bhandara-441904 |
| Shivajinagar | Mr.M.S. Waghmare, Addl. Ex. Engr | 7875767494 | 020-25650571 | [email protected] | Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , Mahavitran, Ganeshkhind,Near Rest House, S.B. Road, pune. |
| Ulhasnagar | Mr. Pradip Choudhari Addl. Ex. Engr. | 8879627479 | 251-2713024 | [email protected] | Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , MSEDCL, Plot No. 178, Near Saibaba Temple, Kalyan- Ambernath Road, Ulhasnagar-421003 |
| Virar | Mr.Prashant Sonar, Addl. Ex. Engr. | 8550997989 | [email protected] | Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , Rashmi Heights, Near Achole Sub Division, Achole, Nalasopara (E)-401209 | |
| Aurangabad (U) | Mr. Rajendra Nahata, Addl. Ex. Engr. | 7066042148 | 0240-2352666 | [email protected] | Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , MSEDCL, NearAmarpreet Signal Krantichowk, Aurangabad. |
Existing Small CFCs
| Name of CFC | Name of Circle | Land line No CFC / S/Dn | Name of Incharge | Contact No | Email ID |
|---|---|---|---|---|---|
| Badlapur | Kalyan-II | 0251 2698665 | Dolly Sharma, Assistant Engineer | 8879627453 | [email protected] |
| Chipalun | Ratnagiri | 02355 -250327-253116 / 02355- 253116 | Mrs. Indulkar,Assistant Engineer (Incharge) | 7875765194 | [email protected] |
| Rajapur | Ratnagiri | 02353 232500 / 02353 222163 | Mr.Mahesh P. Hirgude, Assistant Engineer | 9168486945 | [email protected], [email protected] |
| Alibag | Pen | 02141-220189 | P. M. Parul, Assistant Engineer | 7875765544 | [email protected] ([email protected], [email protected]) |
| Sangamner | Ahmednagar | 02425 221754 | Mohini Baviskar, Assistant Engineer | 7875640541 | [email protected] |
| Chalisgaon | Jalgaon | Varsha R. Funde, Assistant Engineer | 7875880930 | [email protected] ([email protected],)[email protected] ( )[email protected] | |
| Karad | Satara | 02164 222303 / 02164 222204 | Mr. Subhash P. Jadhav, Assistant Engineer | 7875768793 | [email protected] ([email protected],) |
| Pandharpur | Solapur | 02186 229956 / 02186 229956 | Pratidhnya Jadhav, Assistant Engineer | 7875866192 | [email protected] |
| Gondia | Gondia | 07182/253473 | Mr. A. V. Somkuwar, Assistant Engineer | 7875145212 | [email protected] |
| Bramhpuri | Gadchiroli | 07177 273940 | Mr. P. R. Parankar, Assistant Engineer | 7875761901 | [email protected] ([email protected], [email protected]) |
| Wardha | Wardha | 07152 255912 | S. N. Kilnake,Assistant Engineer | 7875761428 | [email protected] |
| Hinganghat | Wardha | 07153 244123 | Mr. Parag R. Muppidwar, Assistant Engineer | 7875761531 | [email protected] |
| Buldhana | Buldhana | 0240 242291 | Mr Vishal R. Gaikwad, Assistant Engineer | 7875350215 | [email protected] |
| Yavatmal | Yavatmal | 07232 2450113 / 07232 245074 | Mr Prakash N. Kolse, Assistant Engineer | 7875119007 | [email protected] |
List of Services Provided at Consumer Facilitation Centre
| Sr NO. | ** Service Details |
|---|---|
| 1 ) Application | |
| 1 | Acceptance of Application Form for Change of Billing Address |
| 2 | Acceptance of Application Form for Change of Name / Ownership |
| 3 | Acceptance of Application Form for Load Change |
| 4 | Acceptance of Application Form for Non use of Supply (Temporary) |
| 5 | Acceptance of Application Form for Re-Connection (Restoration of Supply) |
| 6 | Acceptance of Application Form for Request for Disconnection - (Permanent) |
| 7 | Acceptance of Application Form for Request for Disconnection - (Temporary) |
| 8 | Acceptance of Application Form for Shifting of Meter Location within same premises |
| 9 | Acceptance of Application Form for Temporary Connection (LT) |
| 10 | Acceptance of Application for LT / AG / PUMP |
| 11 | Application for Correction in Consumer Name |
| 12 | New Connection (LT) Industrial up to (for corporation 200HP/150KW for other area 107HP / 80KW |
| 13 | New Connection (LT) for Residential / Commercial (Building Complex / Group of Application) |
| 14 | New Connection (LT) for Residential / Commercial (Individual House/ Bunglow) |
| 2 ) Complaints | |
| 1 | Lodging of Complaints at CFC : 1. Billing Related, 2. Meter Related, 3. NSC Related / Enhancement or Reduction of Load, 4. Disconnection / Reconnection 5. Supply Related |
| 2 | Collecting Complaint Feedback from Complainants after complaint closure |
| 3 ) Help Desk | |
| 1 | Providing Emergency Numbers |
| 2 | Providing Load Shedding Information |
| 3 | Providing Consumer Redressal Forum Contact Information |
| 4 | Providing Tariff Detail |
| 5 | Providing List of Services provided at CFC |
| 5 | Providing Checklist of Document for Service Applications |
| 6 | Providing Status of Application Forms Submitted at CFC |
| 7 | Providing Status of Lodged Complaints |
| 8 | Providing other customer related request |
| 4 ) Billing Related | |
| 1 | Delivery of Duplicate Bill |
| 2 | Delivery of Consumer Personal Ledger (CPL) |
| 3 | Supply of Arrears Detail Information |
| 4 | Payment request to Consumers |
Senior Management Team
| Chairman & Managing Director | ||
|---|---|---|
| Name | Designation | Office Phone |
| Shri. Aseemkumar Gupta, IAS | Chairman & Managing Director | 26474211 / 26472131 |
| Director | ||
| Name | Designation | Office Phone |
| Mrs. Swati Vyavhare, ED (F&A)(I/C) | Director (Finance) | 26474211 / 26472131 |
| Shri. Dineshchandra Saboo | Director (Operations) | 26474211 / 26472131 |
| Shri. Satish Chavan | Director (Commercial) | 26474211 / 26472131 |
| Shri. Bhalchandra Khandait | Director (Projects) | 26474211 / 26472131 |
| Brigadier(Reti.) Shri P.K.Ganjoo | Director (Human Resource) | 26474211 / 26472131 |
| Executive Director | ||
| Name | Designation | Office Phone |
| Shri. Dattatrey Shinde (IPS) | Executive Director (S & E) | 26580838 / 2619100 |
| Shri. Prasad Reshme | Executive Director (Infra (Special Projects)) | 26474211 / 26472131 |
| Shri. Chandrashekhar Yerme | Executive Director (Project, Dist.–4) | 26474211 / 26472131 |
| Shri.Y.M. Gadkari | Executive Director (Billing & Revenue) | 26474211 / 26472131 |
| Shri. Arvind Bhadikar | Executive Director (Dist.–2) | 26474211 / 26472131 |
| Smt. Swati Vyavahare | Executive Director (F & A) | 26474211 / 26472131 |
| Company Secretary | ||
| Name | Designation | Office Phone |
| Smt. Anjali Gudekar | Company Secretary | 26470953 / 26474211 |
| OSD to Hon. C.M.D. | ||
| Name | Designation | Office Phone |
| Shri.Mangesh Kohat | OSD to Hon. C.M.D | 26474211 / 26472131 |
| Heads of Departments | ||
| Name | Designation | Office Phone |
| Smt.Kavita Gharat | C.E.(Renewable Energy) | 26474211 / 26472131 |
| Shri. Kishore Shegokar | C.E. (Dist. & Internal Reforms) | 26474211 / 26472131 |
| Shri. Anand Raidurga | C.E. (HVDS) | 26474211 / 26472131 |
| Shri. Kishore Pardeshi | C.E. (Projects) | 26474211 / 26472131 |
| Shri. Parag Jambhulkar | C.E. (Material Management) | 26474211 / 26472131 |
| Shri. Bhujang Khandare | C.E. (Infrastructure Plan Dept.) | 26474211 / 26472131 |
| Shri. Paresh Bhagwat | C.E. (Power Purchase) | 26474211 / 26472131 |
| Shri. D.R. Bansode | C.E. (Commercial) | 26474211 / 26472131 |
| Shri. V.S.Jahagirdar | C.E. (Civil) | 26474211 / 26472131 |
| Shri. D.R. Aundhekar | C.E. (Billing & Revenue) | 26474211 / 26472131 |
| Shri. Manish Wath | C.E. (Testing) | 26474211 / 26472131 |
| Shri. Bharat Jadkar | C.G.M. (Tech.Establishment) | 26474211 / 26472131 |
| Smt. Neeta Vernekar(I/C) | C.G.M. (Corporate Accounts) | 26474211 / 26472131 |
| Shri. Chandrashekahar Gadre | C.G.M. (Internal Audit) | 26474211 / 26472131 |
| Shri. Satish Talnikar | C.G.M. (Finance & Accounts) | 26474211 / 26472131 |
| Shri. Shivaji Indulkar (I/C) | C.G.M. (HR) | 26474211 / 26472131 |
| Shri. Avinash Haware (I/C) | C.G.M. (IT) | 26474211 / 26472131 |
| Shri. Sundar Latpate (I/C) | C.G.M. (Training & Safety Dept., Eklahare, Nashik) | 0253 – 2612944 STD – 0253 |
| Shri. Ramesh Gandhi | Chief Legal Adviser | 26474211 / 26472131 |
| Shri. Anand Raidurg | Chief Investigation Officer | 26474211 / 26472131 |
| Shri. Anil Kamble (I/C) | Chief Public Relations Officer | 26474211 / 26472131 |
| Shri. Sanjay Dhoke | CIRO | 26474211 / 26472131 |