Maharashtra State Electricity (MSEDCL) 1800 102 3435 customer care number is 02226478989. Get Maharashtra State Electricity (MSEDCL) toll free number, helpline, email, complaint number & support info.
All India numbers
- 0 222 647 8989
HT Consumer Helpdesk
- 0 222 647 8246
Online Payment Helpdesk
- 0 222 647 8899
New Connection Helpdesk
About
Maharashtra State Electricity (MSEDCL) is the electricity distribution utility for the state of Maharashtra, India, operating under the Maharashtra State Electricity Distribution Company Limited. It manages power supply, billing, and consumer services for millions of residential and commercial customers across the state. For electricity queries, billing issues, or new connections, customers can reach MSEDCL customer care using the contact details below.
Address
1)Hongkong Bank Building, M.G. Road, Fort, Mumbai-400001. 2)Prakashgad, Plot No. G-9, Anant Kanekar Marg Bandra (E), Mumbai–400051
Important links
App
Contact
| Helpdesk | Contact Number | |
|---|---|---|
| HT Consumer Helpdesk Helpdesk setup at corporate office to accept and resolve HT consumer grievances. Monitoring, assignment and redressal of complaint is done through online system. | [email protected] | 022-26478989, 022-26478899 |
| Online Payment Helpdesk Helpdesk setup at corporate office to accept and resolve consumer complaints about online payments. | [email protected] | 022-26478246 |
| E-Tender Support Vendors / bidders can raise their queries regarding e-tender system through mail to E-tender support team. | [email protected] | |
| New Connection Helpdesk For queries about new connection. | 022-26478899, 022-26478989 |
Consumer Facilitation Centers
| Name of CFC | Name of Incharge Full time/ Deputation | Contact No Mob | Land Line | Email ID | Address |
|---|---|---|---|---|---|
| Ganesh Khind (Pimple- Saudagar) | Mr. H.H. Narkhede, Addl Ex. Engr. | 7875767547 | 020-27201112 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Near Kunal Icon Society Pimple Saudagar Pune-411027 |
| Rasta Peth | Mrs S. R. Hundekari,Addl. Ex. Engr | 7875767094 h | 020-26061582 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Block No.124, Adm. Bldg., MSEDCL, Rastapeth Pune-11 |
| Amravati | Mr. R. G . Tayde, Addl. Ex. Engr. | 7875763792 | 0721-2660164 | [email protected] | Office of the Executive Engineer, Urban Division, Old Power House, Behind Daffrin Hospital, Amravati-444602 |
| Nagpur | Mr. Barapatre, Addl. Ex. Engr. | 7875761030 | 0712-2237048 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Opposite Haldiram's Restaurant, Beside Hanuman Mandir, In Premises of 33/11kv MSEDCL Substation ,Ajni, Nagpur-440015. |
| Nanded | Mr P. A. Dhangare, Addl. Ex. Engr. | 7875764471 | 02462-254200 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Industrial Area, Shivaji Nagar Urban Division, Nanded-431602 |
| Baramati | Mrs.Mansi Sukhatankar Addl. Ex. Engr. | 7875768061 | 02112-222245 | [email protected] | Office of the Addl . Executive Engineer, Near Silver Jubilee Hospital, Bhigwan Chouk, Baramati-413102 |
| Kalyan | Shri.K. K. Dudhbarve Addl. Ex. Engr. | 8879626149 | 0251-2301965 | [email protected],ccfckalyan@gm ail.com | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Tejashri Building, Ground Floor, Karnik Road, Kalyan(W). |
| Nashik | Mr.P. D. Parate, Addl. Ex. Engr. | 7875766094 | 0253- 2504250/2503250 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Kharbanda Park, Third Floor, Dwarka, Nashik. |
| Kolhapur | Mrs.Lina D. Shedshale, Addl. Ex. Engr. | 7875769070 | 0231-2668079 | [email protected] | Office of Addl. Executive Engineer, CCFC,MSEDCL,Administrative Building, Tarabai Park, Kolhapur-416003 |
| Vasai | Mr. P. R. Sisode, Addl. Ex. Engr. | 7875760617 | 02502393964 / 63 | [email protected] ([email protected],)[email protected] ( )[email protected] | Office of Addl. Executive Engineer, Building No. 10, MSEB Colony, Opposite Side of India Oil, Behind 'Deepashree' Building, Vasai rd East, Tal. Vasai Dist. Palghar- 401210 |
| Vashi | Mr. A.N. Chafale,Addl. Ex. Engr. | 9930024853 | 022-27890699 | [email protected], / [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Ground Floor Sec-5, Nr. Abhudaya Bank, Sec-17, Vashi ,Navi Mumbai- 400703 |
| Thane | Mrs.K. H. Pardeshi, Addl. Ex. Engr. | 8879622579 | 022-25826689 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', Administrative Building, Ground Floor, Oppo. Old Passport Office, Thane(W)-400604. |
| Kotharud | Mr. S.R. Bherde, Addl. Ex. Engr. | 7875767855 | 020-25452320 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre',MSEDCL, Ganeshkhind Urban Circle, Near near SNDT College, Karve Road, Kothrud Pune-411038 |
| Satara | Mr. Nitin Mahajani Addl. Ex. Engr. | 7875768534 | 02162-282243 | [email protected] | Office of the Addl . Executive Engineer,'Consumer Facilitation Centre', 217, Pratapganj Peth, Satara-415002 |
| Sangali | Mr. V. V. Deshpande, Addl. Ex. Engr. | 7875769317 | 0233-2300284 | [email protected] ([email protected],) | Office of the Addl. Executive Engineer, CFC Office, near MSEDCL Circle Office, Vishrambag, Sangli-416415 |
| Ahmednagar | Mr. S. J. Kshirsagar , Addl. Ex. Engr. | 7875766200 | 0241-2346555 | [email protected] | Office of the Addl . Executive Engineer, Main MSEB Office, Near Farhat Hotel , Station Road ,Ahmednagar |
| Chandrapur | Mr.Vinod Deshpande,Addl. Ex. Engr. | 7875761187 | 07172-273720 | [email protected] | Office of the Addl . Executive Engineer, Vidyut Bhavan Babu Peth, Chandrapur- 442401 |
| Akola | Mr.Ganesh V. Mahajan, Addl. Ex. Engr. | 7875763330 | 0724-2420779 | [email protected] | Office of the Addl . Executive Engineer, 'Consumer Facilitation Centre', Vidyut Bhavan Cmpus, Ratanlal Plot, Akola-444001. |
| Latur | Mr. Vijaykumar G. Padile,Addl. Ex. Engr. | 7875762041 | 0238-2253629 | [email protected] | Office of the Addl. Executive Engineer,'Centralised Customer Facilitation Centre', MSEDCL,OPH premises,Sale Galli,Latur-413512 |
| Dombivali | Mrs. Archana R. Hedaoo, Addl. Ex. Engr. | 8879626678 | 8879626708 | [email protected] | Office of the Addl. Executive Engineer,Plot No.-31, M.S.E.D.C.L. Phase-2,Gharda Circle,Dombivali-421201 |
| Solapur | Mrs. N. M. Kulkarni, Addl. Ex. Engr. | 7875768270 | 0217-2727123 | [email protected] | Office of the Addl. Executive Engineer,'CCFC' M.S.E.D.C.L. ,Bijali Bhavan ,Juni Mill Compound, Station Road, Solapur. |
| Bhandup | Mr. Prakash Shrouti, Addl. Ex. Engr | 8879558835 | 8879922938 | [email protected] | Office of the Addl. Executive Engineer,'Centralised Customer Facilitation Centre', MVRS Road, Iswar Nagar, Bhandup (W), Mumbai-78. |
| Bhandara | Smt. Hema Yadav, Addl. Ex. Engr. | 7875150703 | 07184-251116 | [email protected] | Office of the Addl. Executive Engineer, Vidut Bhavan, Vidya Nagar, N.H. No.6, Bhandara-441904 |
| Shivajinagar | Mr.M.S. Waghmare, Addl. Ex. Engr | 7875767494 | 020-25650571 | [email protected] | Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , Mahavitran, Ganeshkhind,Near Rest House, S.B. Road, pune. |
| Ulhasnagar | Mr. Pradip Choudhari Addl. Ex. Engr. | 8879627479 | 251-2713024 | [email protected] | Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , MSEDCL, Plot No. 178, Near Saibaba Temple, Kalyan- Ambernath Road, Ulhasnagar-421003 |
| Virar | Mr.Prashant Sonar, Addl. Ex. Engr. | 8550997989 | [email protected] | Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , Rashmi Heights, Near Achole Sub Division, Achole, Nalasopara (E)-401209 | |
| Aurangabad (U) | Mr. Rajendra Nahata, Addl. Ex. Engr. | 7066042148 | 0240-2352666 | [email protected] | Office of the Addl. Executive Engineer, 'Consumer Facilitation Center' , MSEDCL, NearAmarpreet Signal Krantichowk, Aurangabad. |
Existing Small CFCs
| Name of CFC | Name of Circle | Land line No CFC / S/Dn | Name of Incharge | Contact No | Email ID |
|---|---|---|---|---|---|
| Badlapur | Kalyan-II | 0251 2698665 | Dolly Sharma, Assistant Engineer | 8879627453 | [email protected] |
| Chipalun | Ratnagiri | 02355 -250327-253116 / 02355- 253116 | Mrs. Indulkar,Assistant Engineer (Incharge) | 7875765194 | [email protected] |
| Rajapur | Ratnagiri | 02353 232500 / 02353 222163 | Mr.Mahesh P. Hirgude, Assistant Engineer | 9168486945 | [email protected], [email protected] |
| Alibag | Pen | 02141-220189 | P. M. Parul, Assistant Engineer | 7875765544 | [email protected] ([email protected], [email protected]) |
| Sangamner | Ahmednagar | 02425 221754 | Mohini Baviskar, Assistant Engineer | 7875640541 | [email protected] |
| Chalisgaon | Jalgaon | Varsha R. Funde, Assistant Engineer | 7875880930 | [email protected] ([email protected],)[email protected] ( )[email protected] | |
| Karad | Satara | 02164 222303 / 02164 222204 | Mr. Subhash P. Jadhav, Assistant Engineer | 7875768793 | [email protected] ([email protected],) |
| Pandharpur | Solapur | 02186 229956 / 02186 229956 | Pratidhnya Jadhav, Assistant Engineer | 7875866192 | [email protected] |
| Gondia | Gondia | 07182/253473 | Mr. A. V. Somkuwar, Assistant Engineer | 7875145212 | [email protected] |
| Bramhpuri | Gadchiroli | 07177 273940 | Mr. P. R. Parankar, Assistant Engineer | 7875761901 | [email protected] ([email protected], [email protected]) |
| Wardha | Wardha | 07152 255912 | S. N. Kilnake,Assistant Engineer | 7875761428 | [email protected] |
| Hinganghat | Wardha | 07153 244123 | Mr. Parag R. Muppidwar, Assistant Engineer | 7875761531 | [email protected] |
| Buldhana | Buldhana | 0240 242291 | Mr Vishal R. Gaikwad, Assistant Engineer | 7875350215 | [email protected] |
| Yavatmal | Yavatmal | 07232 2450113 / 07232 245074 | Mr Prakash N. Kolse, Assistant Engineer | 7875119007 | [email protected] |
List of Services Provided at Consumer Facilitation Centre
| Sr NO. | ** Service Details |
|---|---|
| 1 ) Application | |
| 1 | Acceptance of Application Form for Change of Billing Address |
| 2 | Acceptance of Application Form for Change of Name / Ownership |
| 3 | Acceptance of Application Form for Load Change |
| 4 | Acceptance of Application Form for Non use of Supply (Temporary) |
| 5 | Acceptance of Application Form for Re-Connection (Restoration of Supply) |
| 6 | Acceptance of Application Form for Request for Disconnection - (Permanent) |
| 7 | Acceptance of Application Form for Request for Disconnection - (Temporary) |
| 8 | Acceptance of Application Form for Shifting of Meter Location within same premises |
| 9 | Acceptance of Application Form for Temporary Connection (LT) |
| 10 | Acceptance of Application for LT / AG / PUMP |
| 11 | Application for Correction in Consumer Name |
| 12 | New Connection (LT) Industrial up to (for corporation 200HP/150KW for other area 107HP / 80KW |
| 13 | New Connection (LT) for Residential / Commercial (Building Complex / Group of Application) |
| 14 | New Connection (LT) for Residential / Commercial (Individual House/ Bunglow) |
| 2 ) Complaints | |
| 1 | Lodging of Complaints at CFC : 1. Billing Related, 2. Meter Related, 3. NSC Related / Enhancement or Reduction of Load, 4. Disconnection / Reconnection 5. Supply Related |
| 2 | Collecting Complaint Feedback from Complainants after complaint closure |
| 3 ) Help Desk | |
| 1 | Providing Emergency Numbers |
| 2 | Providing Load Shedding Information |
| 3 | Providing Consumer Redressal Forum Contact Information |
| 4 | Providing Tariff Detail |
| 5 | Providing List of Services provided at CFC |
| 5 | Providing Checklist of Document for Service Applications |
| 6 | Providing Status of Application Forms Submitted at CFC |
| 7 | Providing Status of Lodged Complaints |
| 8 | Providing other customer related request |
| 4 ) Billing Related | |
| 1 | Delivery of Duplicate Bill |
| 2 | Delivery of Consumer Personal Ledger (CPL) |
| 3 | Supply of Arrears Detail Information |
| 4 | Payment request to Consumers |
Senior Management Team
| Chairman & Managing Director | ||
|---|---|---|
| Name | Designation | Office Phone |
| Shri. Aseemkumar Gupta, IAS | Chairman & Managing Director | 26474211 / 26472131 |
| Director | ||
| Name | Designation | Office Phone |
| Mrs. Swati Vyavhare, ED (F&A)(I/C) | Director (Finance) | 26474211 / 26472131 |
| Shri. Dineshchandra Saboo | Director (Operations) | 26474211 / 26472131 |
| Shri. Satish Chavan | Director (Commercial) | 26474211 / 26472131 |
| Shri. Bhalchandra Khandait | Director (Projects) | 26474211 / 26472131 |
| Brigadier(Reti.) Shri P.K.Ganjoo | Director (Human Resource) | 26474211 / 26472131 |
| Executive Director | ||
| Name | Designation | Office Phone |
| Shri. Dattatrey Shinde (IPS) | Executive Director (S & E) | 26580838 / 2619100 |
| Shri. Prasad Reshme | Executive Director (Infra (Special Projects)) | 26474211 / 26472131 |
| Shri. Chandrashekhar Yerme | Executive Director (Project, Dist.–4) | 26474211 / 26472131 |
| Shri.Y.M. Gadkari | Executive Director (Billing & Revenue) | 26474211 / 26472131 |
| Shri. Arvind Bhadikar | Executive Director (Dist.–2) | 26474211 / 26472131 |
| Smt. Swati Vyavahare | Executive Director (F & A) | 26474211 / 26472131 |
| Company Secretary | ||
| Name | Designation | Office Phone |
| Smt. Anjali Gudekar | Company Secretary | 26470953 / 26474211 |
| OSD to Hon. C.M.D. | ||
| Name | Designation | Office Phone |
| Shri.Mangesh Kohat | OSD to Hon. C.M.D | 26474211 / 26472131 |
| Heads of Departments | ||
| Name | Designation | Office Phone |
| Smt.Kavita Gharat | C.E.(Renewable Energy) | 26474211 / 26472131 |
| Shri. Kishore Shegokar | C.E. (Dist. & Internal Reforms) | 26474211 / 26472131 |
| Shri. Anand Raidurga | C.E. (HVDS) | 26474211 / 26472131 |
| Shri. Kishore Pardeshi | C.E. (Projects) | 26474211 / 26472131 |
| Shri. Parag Jambhulkar | C.E. (Material Management) | 26474211 / 26472131 |
| Shri. Bhujang Khandare | C.E. (Infrastructure Plan Dept.) | 26474211 / 26472131 |
| Shri. Paresh Bhagwat | C.E. (Power Purchase) | 26474211 / 26472131 |
| Shri. D.R. Bansode | C.E. (Commercial) | 26474211 / 26472131 |
| Shri. V.S.Jahagirdar | C.E. (Civil) | 26474211 / 26472131 |
| Shri. D.R. Aundhekar | C.E. (Billing & Revenue) | 26474211 / 26472131 |
| Shri. Manish Wath | C.E. (Testing) | 26474211 / 26472131 |
| Shri. Bharat Jadkar | C.G.M. (Tech.Establishment) | 26474211 / 26472131 |
| Smt. Neeta Vernekar(I/C) | C.G.M. (Corporate Accounts) | 26474211 / 26472131 |
| Shri. Chandrashekahar Gadre | C.G.M. (Internal Audit) | 26474211 / 26472131 |
| Shri. Satish Talnikar | C.G.M. (Finance & Accounts) | 26474211 / 26472131 |
| Shri. Shivaji Indulkar (I/C) | C.G.M. (HR) | 26474211 / 26472131 |
| Shri. Avinash Haware (I/C) | C.G.M. (IT) | 26474211 / 26472131 |
| Shri. Sundar Latpate (I/C) | C.G.M. (Training & Safety Dept., Eklahare, Nashik) | 0253 – 2612944 STD – 0253 |
| Shri. Ramesh Gandhi | Chief Legal Adviser | 26474211 / 26472131 |
| Shri. Anand Raidurg | Chief Investigation Officer | 26474211 / 26472131 |
| Shri. Anil Kamble (I/C) | Chief Public Relations Officer | 26474211 / 26472131 |
| Shri. Sanjay Dhoke | CIRO | 26474211 / 26472131 |
Frequently asked questions
What is Maharashtra State Electricity (MSEDCL) 1800 102 3435 customer care number?
Maharashtra State Electricity (MSEDCL) customer care number is 02226478989. Call this number for HT consumer helpdesk, online payment helpdesk, and new connection inquiries.What is Maharashtra State Electricity (MSEDCL) head office address?
The head office address is 1) Hongkong Bank Building, M.G. Road, Fort, Mumbai-400001. 2) Prakashgad, Plot No. G-9, Anant Kanekar Marg, Bandra (E), Mumbai‑4000051.How to contact Maharashtra State Electricity (MSEDCL) customer care?
You can contact MSEDCL by calling 022-26478989 (HT Consumer Helpdesk), 022-26478246 (Online Payment Helpdesk), or 022-26478899 (New Connection Helpdesk). Visit their website at https://www.mahadiscom.in/ or use the consumer portal https://www.mahadiscom.in/consumer for online services.Does Maharashtra State Electricity (MSEDCL) have WhatsApp support?
Maharashtra State Electricity (MSEDCL) does not currently offer WhatsApp support. Customers should use phone, website, or consumer portal for assistance.How to file a complaint with Maharashtra State Electricity (MSEDCL)?
To file a complaint with MSEDCL, call the relevant helpdesk number (e.g., 022-26478989) or use the consumer portal at https://www.mahadiscom.in/consumer. Provide your account details and describe the issue for prompt resolution.
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