Contact MASwings customer care. Get MASwings email id, helpline, complaint details, address & support info.
About
MASwings is a regional airline based in Kota Kinabalu, Malaysia, operating domestic and short‑haul flights across East Malaysia and neighboring areas. It serves passengers traveling to destinations such as Sarawak, Sabah, and Borneo, providing essential connectivity for tourism and business. For flight queries, bookings, or other assistance, customers can reach MASwings customer care using the contact details below.
Email addresses
- [email protected]
General Enquiries
- [email protected]
Group Booking
- [email protected]
For Career
Important links
Ticket Reservation
+1-300-88-3000 (Within Malaysia)
+603-7843-3000(Outside Malaysia)
MASwings Airport Operation Department
| Locations | Contact No. | Working Hours | Address |
|---|---|---|---|
| Sarawak | |||
| Kuching | +6082-587563 Fax: +6082-587561 | 4am -8pm | Level 2, Kuching International Airport 93250, Kuching Sarawak, Malaysia |
| Sibu | +6084-307888 Ext 2 | 6am-8:30pm | Sibu Airport, Jalan Durin 96000, Sibu Sarawak, Malaysia |
| Bintulu | +6086-331349 Fax: +6086-331349 +6086-316279 | 7am-7pm | Jalan Bintulu -Tatau P.O box 932 97000, Bintulu, Sarawak, Malaysia |
| Miri | +6085-423500 ext 214, +6085-641144 | 6am-9pm | Ground Floor Airport Terminal Building, Miri Airport 98000, Miri Sarawak, Malaysia |
| Limbang | +6085-211086 | 6:30am-5:50pm | Limbang Airport Jalan Rangau, 98700, Limbang, Sarawak, Malaysia |
| Mulu | +6085-206900 | 8:30am-5pm | Ground Floor, Main Terminal Building Mulu Airport Taman Negara Mulu, Sungai Melinau-Tutoh , 98050 Baram, Sarawak. |
| Sabah | |||
| Sandakan | +0689-660525, +6089-675980 | 7am-10pm | Ground Floor Airport Terminal Building 90000, Sandakan Sabah, Malaysia |
| Tawau | +6089-950191 +6089-950886 Fax: +6089-950887 | 7am-09:30pm | KM33 Jalan Apas Balung Peti Surat 547, Lapangan Terbang Tawau 91008,Tawau, Sabah, Malaysia |
| Lahad Datu | +6089-880237 | Lahad Datu Airport KM 1, Terminal Building 91100, Lahad Datu Sabah, Malaysia | |
| Labuan F.T | |||
| Labuan F.T | +6087-431737 | 6am-10pm | Level 2 Labuan Airport Terminal P.O Box 81034 87020, Labuan F.T Malaysia |
| Indonesia | |||
| Tarakan | +625512026031 | 8am-4pm | Juwata International Airport JL. Mulawarman, Tarakan Kalimantan Utara, Indonesia |
Head Office
MASwings Sdn Bhd Ground Floor, MAS/ MASwings Administration Building Off Jalan Petagas, International Airport 88100 Kota Kinabalu P O Box 10194, 88802 Kota Kinabalu, Sabah, Malaysia Ph: +6088-515593 /+6088-515519 +6088-515517 /+6088-515511 Fax:+6088-255311
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Frequently asked questions
What is MASwings email id for complaints?
You can email MASwings at [email protected] for general enquiries, [email protected] for group bookings, or [email protected] for career related queries.How to contact MASwings customer care?
You can contact MASwings customer care by calling +1-300-88-3000 (within Malaysia) or +603-7843-3000 (outside Malaysia), emailing the addresses above, visiting their website https://www.maswings.com.my, or reaching out on Facebook, Twitter, and Instagram.Does MASwings have WhatsApp support?
MASwings does not currently offer WhatsApp support. You can reach them via phone, email, or their social media channels.How to file a complaint with MASwings?
Complaints can be submitted by emailing [email protected], calling the customer care numbers, or using the Feedback Form at https://www.malaysiaairlines.com/my/en/help/contact-us.html.Which social media platforms can I use to reach MASwings?
MASwings maintains a presence on Facebook (https://www.facebook.com/MASwings), Twitter (https://twitter.com/maswingsmates), and Instagram (https://www.instagram.com/maswingsmates) where you can send inquiries and stay updated.
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