Matrix Cellular Customer Care No.
Organisation: matrix.in
All India Numbers:
9811288888(Customer Support For International Calling Card)
Website:
X Factor App (Travel Companion App)
Internat Data Packs For
Phone
Laptop
IPAD/Tablet
Nodal Officer
In case of any concerns, kindly contact our Nodal Officer with your Matrix customer agreement (CAF) / sign-up form number anytime from Monday to Friday, between 9:30 – 6:00 hrs. (The CAF number is present at the top right of the Matrix form)
Name: Sanjay Saraswat Address: As above Contact No: 9910662980 Fax: 011-26800200 Email: [email protected] – (for complaints only)
If you are still unsatisfied with service or to escalate your complaint please email Operations Head at - [email protected]
Appellate Authority
Name: Capt. Rakesh Walia, Chief Administration Officer Contact No: 9811288888 Email: [email protected]
Toll Free Numbers (Global)
| Toll Free Numbers | Countries |
|---|---|
| 80014148000 | Argentina, Australia, Austria, Belgium, Brazil, Canada, China, France, Germany, Hong Kong, Italy, Japan, Macau, Malaysia, New Zealand, South Africa, South Korea, Spain, Switzerland, Taiwan, Thailand and UK |
| 18442039320 | USA |
| 18030160557 and 78030160557 | Indonesia |
| 18000621803 | Mexico |
| 8008147400 | Saudi Arabia |
| 8000182427 | UAE |
Registered Office
Matrix Cellular (International) Services Ltd. 7 Khullar Farms, Mandi Road Mehrauli, New Delhi- 110030 Contact No: 011-26800000/ 9811188888