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Matrix Cellular Customer Care No.

www.matrix.in
Telecom

Matrix Cellular customer care number is 9811288888. Get Matrix Cellular toll free number, helpline, email id, complaint number & support info.

All India numbers

  • 981 128 8888

    Customer Support For International Calling Card

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About

Matrix Cellular is a telecom company based in New Delhi that provides international prepaid and postpaid SIM cards and eSIM services for travelers. It offers a range of data packs and a travel companion app to support customers worldwide. For queries, complaints, or support, customers can reach Matrix Cellular customer care using the contact details below.

Email addresses

Important links

X Factor App (Travel Companion App)

Install App

Internat Data Packs For

Phone
Laptop
IPAD/Tablet

Nodal Officer

In case of any concerns, kindly contact our Nodal Officer with your Matrix customer agreement (CAF) / sign-up form number anytime from Monday to Friday, between 9:30 – 6:00 hrs. (The CAF number is present at the top right of the Matrix form)

Name: Sanjay Saraswat Address: As above Contact No: 9910662980 Fax: 011-26800200 Email: [email protected] – (for complaints only)

If you are still unsatisfied with service or to escalate your complaint please email Operations Head at - [email protected]

Appellate Authority

Name: Capt. Rakesh Walia, Chief Administration Officer Contact No: 9811288888 Email: [email protected]

Toll Free Numbers (Global)

Toll Free Numbers Countries
80014148000 Argentina, Australia, Austria, Belgium, Brazil, Canada, China, France, Germany, Hong Kong, Italy, Japan, Macau, Malaysia, New Zealand, South Africa, South Korea, Spain, Switzerland, Taiwan, Thailand and UK
18442039320 USA
18030160557 and 78030160557 Indonesia
18000621803 Mexico
8008147400 Saudi Arabia
8000182427 UAE

Registered Office

Matrix Cellular (International) Services Ltd. 7 Khullar Farms, Mandi Road Mehrauli, New Delhi- 110030 Contact No: 011-26800000/ 9811188888

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Frequently asked questions

  • What is Matrix Cellular customer care number?

    Matrix Cellular customer care number is 9811288888. You can call this number for all inquiries, including international SIM card support and general service questions.

  • What is Matrix Cellular email id for complaints?

    You can email Matrix Cellular at [email protected] for complaints and support requests.

  • What is Matrix Cellular head office address?

    Matrix Cellular (International) Services Ltd., 7 Khullar Farms, Mandi Road, Mehrauli, New Delhi-110030, India.

  • How to contact Matrix Cellular customer care?

    You can contact Matrix Cellular customer care by calling 9811288888, emailing [email protected], visiting https://www.matrix.in/, or reaching out on Facebook, LinkedIn, YouTube, and Instagram.

  • Does Matrix Cellular have WhatsApp support?

    Matrix Cellular does not currently offer WhatsApp support.

  • How to file a complaint with Matrix Cellular?

    To file a complaint, email [email protected] or [email protected], call 9811288888, or use the Customer Support Form at https://www.matrix.in/Contact/CustomerSupport.aspx.

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