Metro Kolkata Railway Contact Numbers customer care number is 139. Get Metro Kolkata Railway Contact Numbers toll free number, helpline, email id, complaint number & support info.
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Metro Kolkata Railway is the metro rail service provider for Kolkata, West Bengal, India, operated under Indian Railways. It runs the city's rapid transit network serving millions of commuters daily. For service queries, ticketing, or grievances, customers can reach Metro Kolkata Railway customer care using the contact details below.
Address
Jubilee Lines, Vidyasagar Setu Rd, Maidan, Hastings, Kolkata, West Bengal 700022
Important links
Email Support
| Name/Designation | |
|---|---|
| General Manager | [email protected] |
| Secretary To Gm | [email protected] |
| Dgm(G) | [email protected] |
| Principal Chief Engineer | [email protected] |
| Chief Engineer/ Con-I | [email protected] |
| Chief Engineer/ Con | [email protected] |
| Principal Chief Electrical Engineer | [email protected] |
| Chief Electrical Engineer /Con | [email protected] |
| Chief Electrical Engineer /Rs | [email protected] |
| Chief Medical Superintendent | [email protected] |
| Principal Chief Operating Manager | [email protected] |
| Principal Controller Of Store | [email protected] |
| Principal Chief Personnel Officer | [email protected] |
| Principal Chief Signal &Amp; Telecom Engineer | [email protected] |
| Principal Financial Adviser | [email protected] |
| Chief Traffic Manager | [email protected] |
| Chief Vigilance Officer | [email protected] |
| Chief Public Relations Officer | [email protected] |
| Dmo-I | [email protected] |
| Dmo Ii | [email protected] |
| Dy.Chief Engineer Con | [email protected] |
| Dy.Chief Electrical Engineer Con | [email protected] |
| Dy.Cee/Con/Spl | [email protected] |
| Dy.Cee/M | [email protected] |
| Dy.Chief Mechanical Engineer/Poh | [email protected] |
| Dy.Cee/Project | [email protected] |
| Dy.Cee/Rs | [email protected] |
| Dy.Chief Engineer/Hq | [email protected] |
| Dy.Ce Mr/Ii | [email protected] |
| Dy.Cmm/O&Amp;M | [email protected] |
| Dy.Cnm | [email protected] |
| Dy.Com/Safety | [email protected] |
| Dy.Com/Comml | [email protected] |
| Dy.Com/O & M | [email protected] |
| Dy.Cpo | [email protected] |
| Dy.Cste/Con-Ii | [email protected] |
| Dy.Cste/Con | [email protected] |
| Dy.Cste/M | [email protected] |
| Dy.Cste/T | [email protected] |
| Dy.Cvo | [email protected] |
| Dy.Fa&Amp;Cao | [email protected] |
| Dy.Fa&Amp;Cao Con/Ii | [email protected] |
| Dy.Fa&Amp;Cao Con | [email protected] |
| Medical Superintendent | [email protected] |
| Grievance Cell | [email protected] |
| Security Control | [email protected] |
| Sr.Rajbhasa Adhikari | [email protected] |
| Sr.Security Commissioner | [email protected] |
| Sste/M | [email protected] |
| Sste/Plg | [email protected] |
| Sste/T | [email protected] |
Important Telephones/Fax/Emails Of Metro Railway, Kolkata
| Department | Designation | Name | Office (Rly) | Office (Bsnl) |
|---|---|---|---|---|
| - | ||||
| General Adminstration | Gm | Arun Arora | 55000 | 2226-7220 |
| Secy to Gm | B. C. Roy | 55002 | 2226-3036 | |
| Dgm(G) | B. C. Roy | 55002 | 2226-3036 | |
| Dy. Secy. (Sports & Genl.) | Ms. Aparna Ghosh | 55004 | 2226-0056 | |
| Ps to Gm | Rajesh Kumar Ram | 55005 | 2255-5005 | |
| - | ||||
| Vigilance | Cvo | Vipin Kumar | 24007 | 2230-3897 |
| Dy. Cvo | S. Dey | 55058 | 2217-1523 | |
| - | ||||
| Personnel | Pcpo | Surya Prakash | 55300 | 2217-1723 |
| Spo/Ic | - | 55003 | 2217-4697 | |
| Spo | Purna Chandra Das | 55006 | - | |
| Apo | Ruma Auddy | 55084 | - | |
| - | - | - | - | |
| - | ||||
| Civil | Pce | H. N. Jaiswal | 55200 | 2217-0675 |
| Ce/Con | Devindar Kumar | 55203 | 2217-1754 | |
| Ce/O & M | Syed Md. Jamil Ahsan | 55208 | 2227-2050 | |
| Dy. Ce/C-I | R. N. S. Parihar | 55214 | 2227-2076 | |
| Dy. Ce/Hq | B. B. P. Kushwaha | 55208 | 2217-1615 | |
| Sr. Den | P. K. Patra | 55214 | 2227-2076 | |
| Dy. Ce/Con-Ii | R. N. S. Parihar | 55212 | 2226-0119 | |
| Dy. Ce/Con-Iii | K. C. Misra | 55215 | 2217-1065 | |
| Den/North | - | 55218 | - | |
| - | - | - | - | |
| - | ||||
| Electrical | Pcee | K. K. Patro | 55400 | 2226-4673 |
| Cee/Hq | Sanjeev Kumar Sinha | 55403 | 2217-4349 | |
| Cee/Rs | Sumanta Datta | 53500 | 2532-8061 | |
| Cee/Proj | Vineet Gupta | 55416 | - | |
| Dy. Cee/M/Cord | Sumit Kayal | 55424 | 2227-6490 | |
| Dy. Cee/E & W | S. S. Mukherjee | - | - | |
| Dy. Cee/Proj | D. K. Kujur | 55480 | - | |
| Dy. Cee/Proj-Ii | K. K. Vishwakarma | - | - | |
| Dy. Cee/South | Abhishek Verma | 55407 | - | |
| Dy. Cee/Hq | A. K. Hira | 55414 | - | |
| Dy. Cee/Rs | R. K. Chowdhury | 53517 | - | |
| Dy. Cme/Poh | Kumud Kumar | 53562 | - | |
| Dy. Cee/Joka | S. K. Sikder | - | - | |
| See/North | - | 55406 | - | |
| See/Mb/Hq | - | 55414 | ||
| See/E & W | Shravan Kr Verma | 53560 | - | |
| Sunil Singh Yadav | ||||
| - | ||||
| Safety | Pcso & Pcme | Rajesh Kumar | 55007 | - |
| - | ||||
| Mechanical | Cme | Sanjay Biswas | 55093 | - |
| - | ||||
| Operations | Pcom | Chandrima Roy | 55700 | 2226-4227 |
| Dy. Com/Comml | Kaushik Mitra | 55704 | 2217-5986 | |
| Dy. Com/G | V. G. Shamkule | 55605 | 2226-7596 | |
| Dy. Cso/I | D. Hembrom | 55701 | 2217-7679 | |
| Dy. Com/O & M | S. Bhattacharya | 55705 | - | |
| Stm/Comml | - | 55702 | - | |
| - | ||||
| Public Relations | Cpro | Kaushik Mitra | 55015 | 2226-3959 |
| Pro | Rupayan Mitra | 55099 | - | |
| - | ||||
| Law | Sr. Law Officer | Shatrujeet Singh | 55050 | 2226-3320 |
| Law Officer | - | 55008 | - | |
| Law Officer | tapan Mondal | 55013 | - | |
| - | ||||
| S & t | Pcste | Satish Kumar | 55500 | 2226-4720 |
| Cste/Proj | Nilabhra Sengupta | 55502 | - | |
| Dy. Cste/M | Monirul Islam Khan | 55506 | 2226-2609 | |
| Dy. Cste/Hq | Jyotirmoy Ray | 55512 | 2226-7892 | |
| Dy. Cste/t | Suravi Biswas | 55505 | 2226-1503 | |
| Dy. Cste | Krishna Kumar Das | - | - | |
| Dy. Cste/C | Anjali Kesari | 55519 | - | |
| - | ||||
| Stores | Pcmm | Samhita Soren | 55650 | 2226-2421 |
| Cmm | Shantanu Nandi | 55657 | 2227-5664 | |
| Dy. Cmm/O& M | B. Bandyopadhyay | 55652 | 2226-5859 | |
| Dy. Cmm/Con | Manoj Kumar | - | - | |
| Smm/O & M | - | 55717 | - | |
| Smm/Noa | - | 55719 | - | |
| - | ||||
| Accounts | Pfa | Basant Kumar Singh | 55100 | 2226-6002 |
| Fa & Cao(F & B) | V. P. Baxla | 55102 | 2216-5731 | |
| Sr. Afa/F-I | K. Sudharsan | 55120 | 2226-3175 | |
| Sr. Afa-I | S. Ghosh | 55107 | 2217-4357 | |
| Sr. Afa-Ii | R. K. Howlader | 55126 | 2227-6874 | |
| - | ||||
| Legal | Appellate Authority | Madhumita Roy | 54145 | 2465-4076 |
| Competent Authority | Rudra Prasad Ray | 54241 | 2463-5538 | |
| - | ||||
| Medical | Cmo | Dr. Amitava Dutta | 54422 | 2471-5797 |
| Acms | Dr. S. S. Pramanik | 54451 | - | |
| Sr. Consultant Health | Dr. Pranabesh Panda | 53626 | - | |
| Sr. Dmo | Dr. Joysima Gupta | 54420 | - | |
| Dmo | Dr. Moumita Kundu | 54443 | - | |
| Admo | - | 54487 | - | |
| Apho | S. K. Rout | 54430 | - | |
| - | ||||
| Rajbhasa | Ra | Kiran Bose | 55735 | - |
| - | ||||
| Security | Ig Cum Pcsc | Saurabh trivedi | 55370 | - |
| Dig Cum Csc | D. K. Maurya | 55102 | 2216-5731 | |
| Sr. Sc/Rpf | P. Raaj Mohan | 55736 | 2226-3271 | |
| Asc/ Rpf | Nirmal Bilung | 55730 | 2226-2130 | |
| Asc (Fire) | t. S. Banerjee | 55680 | - | |
| - | ||||
| Control | - | - | 55716 54240 | 2226-4817 |
| Fax | Central | Cste' S Office | 55522 | 2226-4581 |
| Gm's Cell | - | - | 2226-7248 | |
| Security Control | - | 55193 | 2217-6370 | |
| Lal Bazaar Control | - | - | 2250-5000 |
Contact Numbers Of Stations
| Station | Contact No. | Station | Contact No. | Station | Contact No. |
|---|---|---|---|---|---|
| Dakshineswar | 8100102393 | Baranagar | 8100102392 | Noapara | 25461122 |
| Dum Dum | 25578317 | Belgachia | 25576082 | Shyambazar | 25549748 |
| Shovabazar | 25543112 | Girish Park | 22415452 | Mahatma Gandhi Road | 25568709 |
| Central | 22263752 | Chandni Chawk | 25323543 | Esplanade | 22261088 |
| Park Street | 22261663 | Maidan | 22261593 | Rabindra Sadan | 24553444 |
| Netaji Bhavan | 24750863 | Jatin Das Park | 24553763 | Kalighat | 24668381 |
| Rabindra Sarobar | 24715420 | Mahanayak Uttam Kumar | 24715717 | Netaji | 27016950 |
| Masterda Surya Sen | 27016995 | Gitanjali | 24997966 | Kavi Nazrul | 24621233 |
| Shahid Khudiram | 24621511 | Kavi Subhash | 24328020 | ||
| East-West Corridor | |||||
| Salt lake Sector V | 23405611 | Karunamoyee | 23405612 | Central Park | 23405613 |
| City Center | 23405614 | Bengal Chemical | 23405615 | Salt Lake Stadium | 23405616 |
| Phoolbagan | 23405617 |
Contact Number Of Stations Master
| Station Name | Station Master | |
|---|---|---|
| Railway | Bsnl | |
| Dakshineswar | 53690 | 2255-3690 |
| Baranagar | 53680 | 2255-3680 |
| Noapara | 53670 | 2546-1122 |
| Dum Dum | 53206 | 2557-8317 |
| Belgachia | 53212 | 2557-6082 |
| Shyambazar | 53213 | 2554-9748 |
| Sovabazar Sutanuti | 53216 | 2554-3112 |
| Girish Park | 53218 | 2241-5452 |
| Mahatma Gandhi Road | 55621 | 2556-8709 |
| Central | 55608 | 2226-3752 |
| Chandni Chowk | 55600 | 2226-5312 |
| Esplanade | 55781 | 2226-1088 |
| Park Street | 55771 | 2226-1663 |
| Maidan | 55761 | 2226-1593 |
| Rabindra Sadan | 55751 | 2455-3444 |
| Netaji Bhavan | 55741 | 2486-8863 |
| Jatin Das Park | 54226 | 2455-3763 |
| Kalighat | 54233 | 2466-8381 |
| Rabindra Sarobar | 54236 | 2377-5420 |
| Mahanayak Uttam Kumar | 54225 | 2377-5717 |
| Netaji | 54258 | 2701-6950 |
| Masterda Surya Sen | 54262 | 2701-6995 |
| Gitanjali | 55876 | 2499-7966 |
| Kavi Nazrul | 55871 | 2462-1233 |
| Sahid Khudiram | 55866 | 2462-1511 |
| Kavi Subhas | 55861 | 2432-8020 |
Department Contact Details
Accounts Department
| Section Telephone Number | Section Telephone Number | |||||
|---|---|---|---|---|---|---|
| Designation | Phone (Rly) | Mobile No. | Section | Phone (Rly) | Section | Phone (Rly) |
| PFA | 55100 55101 | 9007041100 | Admin | 55127 55148 | Pension | 55198 55133 |
| FA&CAO(F&B) | 55102 55103 | 9007041101 | Cash &Pay | 55160 55161 | Budget (R) | 55142 |
| DY.FA&CAO/G | 55126 | 9007041102 | Inspection | 55158 | Budget ( C) | 55155 |
| DY.FA&CAO/C-I | Vacant | - | Exp(O&M) | 55143 | Finance | 55150 |
| Sr.AFA/F-I | Vacant | - | EXP(CON) | 55130 | Finance | 55151 |
| Sr. AFA/F-II | 55158 | 9007041107 | Estt (O&M) | 55721 | Finance | 55194 |
| AFA-I | 55720 | 9007041114 | Estt(CON) | 55134 | Traffic | 55724 |
| AFA-II | Vacant | Vacant | Books(O&M) | 55726 | Store A/C | 55725 |
| AFA-III | 55110 | 9007041110 | Books(CON) | 55132 | Audit | 55191 |
| Programmer | Vacant | - | PF | 55146 | IT Centre | 55121 55175 55169 55124 55173 |
| - | - | - | Stores Bills | 55138 |
Security Department
| Designation of Superior Officers | Name of Officer | OfficeRailway BSNL | Mobile No. | |
|---|---|---|---|---|
| 1. Contact details of Superior Officers | ||||
| IG-cum-Principal chief Security Commissioner | Kanchan Charan | 55370 | - | 9330903700 |
| DIG-cum-Chief Security Commissioner | D. K. Maurya | 55102 | 033-22264731 | 6289654700 |
| Sr. Security Commissioner | P. Raaj Mohan | 55736 | 033-22263271 | 9007041750 |
| Asst. Security Commissioner | Nirmal Bilung | 55730 | 033-22262130 | 9007041702 |
| Security Control Room | 55191/93 | 033-22176370 | 9007041789 9007041908 | |
| 2. Contact details of RPF Posts/Units of Metro Railway/Kolkata. | ||||
| Noapara/Post | A. Paswan | Inspector | 55609 | 9007041745 |
| Belgachia/Post | Sanjay Das | Inspector | 55191 | 9007041744 |
| Central/Post | S. Ganguli | Inspector | 55797 | 9007041741 |
| Kalighat/Post | R. P. Meena | Inspector | 54401 | 9007041743 |
| Tollygunge/Post | B. Gorai | Inspector | 54410 | 9007041742 |
| Central Park/Post (EW) | B. K. Chawdhary | Sub-Inspector | Nil | 9153914255 |
| SIB/Wing | S. Paswan | Inspector | 55679 | 7301991639 |
| A & D Wing | Komal Tirkey | Sub-Inspector | 55740 | 9002846735 |
| Dog-Squad | Devender Singh | Sub-Inspector | 53144 | 9831746869 |
| LTM | M. K. Tudu | Inspector | 54247 | 8653646094 |
| DQM/Unit | S. P. Laskar | Sub-Inspector | 53169 | 7980451034 |
| Detective wing | D. K. Rai | Sub-Inspector | Nil | 9883729760 |
| Security Control | J. P. Singh | Inspector | 55690 | 9007041782 |
| IT Cell | Rajesh Kumar | Asst. Sub-Inspector | 55677 | 8210419231 |
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Frequently asked questions
What is Metro Kolkata Railway Contact Numbers customer care number?
The Metro Kolkata Railway customer care number is 139. You can call this toll‑free number for general inquiries, ticketing, and service assistance.What is Metro Kolkata Railway Contact Numbers toll free number?
The Metro Kolkata Railway toll free number is 139, available for passenger helpline and grievance registration.What is Metro Kolkata Railway Contact Numbers head office address?
The head office is located at Jubilee Lines, Vidyasagar Setu Rd, Maidan, Hastings, Kolkata, West Bengal 700022.How to contact Metro Kolkata Railway Contact Numbers customer care?
You can contact Metro Kolkata Railway customer care via the toll‑free numbers 139, 138, and 182, through their website https://mtp.indianrailways.gov.in/, or via Facebook (https://www.facebook.com/metrorailkolkata) and Twitter (https://twitter.com/metrorailwaykol).Does Metro Kolkata Railway Contact Numbers have WhatsApp support?
Metro Kolkata Railway does not currently offer WhatsApp support. Please use the phone numbers or online channels listed above.How to file a complaint with Metro Kolkata Railway Contact Numbers?
To file a complaint, you can call any of the toll‑free numbers (e.g., 139) or use the Rail Madad portal at https://railmadad.indianrailways.gov.in/madad/final/home.jsp.
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